Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,347 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,347 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 22nd April 2025

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect thank you”

Helpful Report

Posted 1 year ago

“Wonderful service the help I got was outstanding from beginning to delivery by dx which I must say was very good I am disabled I did not tell them but they noticed and made shur it was where I wanted it to be many thanks for all the time and effort 😀”

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Posted 1 year ago

“Would recomend Bonners, good customer service and they'll price match.”

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Posted 1 year ago

“Saw my Mark Bass amp cheaper elsewhere, but it wasn't in stock. Thanks to Bonner's price-match deal, I got it for the same price. Very quick to reply to my e-mails, and rapid delivery service. Will certainly add to my top music stores list.”

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Posted 1 year ago

“I visited the show room and the man there was really helpful (but equally left us alone to freely look round with no salesy pressure). I got home and decided to order the Kawai CA501 which I'm really pleased with. It was delivered in just a few days. Everyone at Bonners have been super helpful with any of my questions and the delivery guys were great too. Thank you Bonners! Highly recommend.”

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Posted 1 year ago

“Excellent sales service and great price.”

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Posted 1 year ago

“I purchased the Kawai KDP 120 and had excellent service from Bonners. Delivery and installation went smoothly and the whole experience was very professional. Highly recommend.”

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Posted 1 year ago

“I chose Bonners Music as I had done some research online and then wanted to find a physical shop. I called them and asked for more details about their delivery service and found it was in stock and could be delivered within 48 hours. I chose the Bronze delivery which would deliver the instrument to my front door. The delivery driver was incredibly friendly and took great care bringing it to my front door and did lift it over the threshold so it was off the front step (it was 38kg). With every contact I had friendly, efficient service. Thank you!”

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Posted 1 year ago

“Great service, awesome product & speedy delivery”

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Posted 1 year ago

“Excellent service. Griffin transport did a great job. Thumbs up for Jim and Davie.”

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Posted 1 year ago

“Great service from start to finish. And a great price!”

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Posted 1 year ago

“Thank you to all the staff at Bonners Music for a speedy delivery of my Hammond Midi Pedal Board . Excellent service .”

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Posted 1 year ago

“Fantastic service”

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Posted 1 year ago

“Fast, efficient service. All staff highly knowledgeable, communication excellent, highly recommend.”

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Posted 1 year ago

“Ordered a Epiphone Violin bass guitar, good price, arrived in 3 days, set up perfectly.”

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Posted 1 year ago

“Excellent customer service, fantastically knowledgeable showroom staff and very helpful admin staff. Managed to accommodate our delivery request at short notice. Faultless service”

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Posted 1 year ago

“Excellent service! I had a email thanking me for my order and a update on delivery - a personal email. Not a auto response. A very nice touch!”

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Posted 1 year ago

“Great service from Bonners music, however if ordering for delivery, make sure they do not use DX express to deliver your item as very poor courier service.”

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Posted 1 year ago

“Really lovely to deal with. A web purchase was followed up by an email from a real person and very quick delivery”

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Posted 1 year ago

“Excellent service and delivery”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,347 reviews