Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,347 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,347 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 22nd April 2025

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional & reliable service from Bonners on a recent purchase & helpful when answering questions beforehand. Postage was quick & item well packed. Wouldn't hesitate to buy from them again.”

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Posted 1 year ago

“Superb service from start to finish. Very happy with the product. Highly recommended.”

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Posted 1 year ago

“Unbelievable customer service. I was making a big purchase and the levels of support were beyond anything that I have ever experienced with a music store. Thanks to Amanda and the staff at the Reigate branch. I am delighted with my purchase and delighted with my first experience with Bonners Music”

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Posted 1 year ago

“I'm very pleased with my new piano,the service was excellent.”

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Posted 1 year ago

“Bonners' websire is very clear and helpful, including some useful videos showing keyboards in action. I ordered a keyboard plus three smaller items, and all arrived within two days.”

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Posted 1 year ago

“Exactly what I ordered. Fast delivery, even over the Christmas period”

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Posted 1 year ago

“Still waiting for my item.”

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Posted 1 year ago

“Excellent service, particularity found the on line demo of the Yamaha DGX670 really informative, which is why I purchased one. Received within two days of ordering. The piano is brilliant, for the price an excellent buy.”

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Posted 1 year ago

“Prompt delivery with good customer advice.”

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Posted 1 year ago

“Prompt delivery, lovely guitar at an excellent price.”

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Posted 1 year ago

“Fantastic and everything is perfect! Best shopping experience ever in UK!”

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Posted 1 year ago

“Purchased a synth secondhand for a decent price, great instrument! However the packaging was damaged on the inside, which ideally should have been replaced with new or additional packing to support the instrument in transit. Very luckily, the synth wasn't damaged!”

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Posted 1 year ago

“The delivery men were friendly, polite and extremely helpful, a credit to the company.”

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Posted 1 year ago

“Very helpful staff on the phone who actually know what they're talking about when it comes to weighing up one keyboard option against another. Happy to discuss the pros and cons in fairly nerd-like detail which is what you need when you're buying an expensive keyboard in a crowded market. Pricewise, appreciated that they are very competitively priced and deliver free and on time. Would definitely recommend.”

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Posted 1 year ago

“Not the first time I have ordered from Bonners & it certainly won’t be the last. Full confirmation & communication from the start. Excellent service as usual!”

Bonners Music 5 star review on 15th January 2024

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Posted 1 year ago

“Kept well informed,no dramas”

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Posted 1 year ago

“Delivery came very promptly . It took me by surprise. Very happy.”

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Posted 1 year ago

“Very friendly and knowledgeable staff - a pleasure to deal with.”

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Posted 1 year ago

“Great service and price. I ordered a guitar pedal. Delivery was on time and tracked.”

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Posted 1 year ago

“Great service, perfect item, good communication 👏”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,347 reviews