Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,772 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,772 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent advice from a professional made the buying process very straightforward.”

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Posted 2 years ago

“It is a great product and a very quick and efficient delivery”

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Posted 2 years ago

“I am absolutely over the moon with the service I received from Bonners. My piano keyboard was dispatched quickly, and I was able to track it all the way to Yorkshire. The dgx670 Yamaha is fantastic. I strongly advise anybody looking for a musical instrument to try Bonners. Thanks again Bonners E. W. Peel”

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Posted 2 years ago

“Prompt efficient service. When they were let down by their delivery service, they jumped into action and sorted it out promptly”

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Posted 2 years ago

“Great service and value - best price on the internet.”

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Posted 2 years ago

“I recently discovered Bonners after other piano students in my class recommended them. I visited the Reigate showroom looking for an upgrade to a midrange digital piano. Amanda was extremely helpful, showing me all the options and leaving me to try them out for as long as I wanted before answering my questions. I later ordered a Kawai CA49 online and Tim was a great help too, remotely! Delivery of my instrument was right on time and the guys were friendly and set things up very quickly. I can’t recommend Bonners enough- thank you!”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Excellent advice (see their on line product videos), sales service and delivery. Wouldn’t hesitate to recommend buying a piano from these guys.”

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Posted 2 years ago

“Excellent online service. Needed some guitar cases cases in a bit of a hurry as I am moving soon. Easy website and extremely prompt free delivery. 5/5”

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Posted 2 years ago

“Impeccable service. My order arrived promptly, expertly packaged, and bang on time”

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Posted 2 years ago

“Good advice from the Sales Team, with instrument as described and well packed.”

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Posted 2 years ago

“Very reasonable and speedy delivery. Much appreciated.”

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Posted 2 years ago

“Having dealt with Bonners in Eastbourne on many occasions I have found them to be extremely knowledgable of their products and super friendly! They have supplied me three keyboards several speakers pedals/cables accessories and all with an enthusiasm that never wavers!! I wouldn’t hesitate to recommend Bonners to anyone looking for service beyond the norm!! Thank you it has made spending monies music to my ears!!”

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Posted 2 years ago

“Order came quickly and was packed almost entirely with cardboard structures - all recyclable. Instructions for assembly easy to follow.”

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Posted 2 years ago

“Excellent fast service would highly recommend”

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Posted 2 years ago

“The Bonners team went above and beyond to quickly resolve an issue that was caused by the courier delivery service. Excellent customer focus and professionalism. Got a Kawai ES920 from Bonners because they offer a wide range of Kawai pianos at good prices and have genuine expertise.”

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Posted 2 years ago

“Good experience…easy to order..my keyboard/kit was coming into stock the week after ordering. Was offered choice of delivery dates (including next-day once in stock). Items all turned up on time, no drama’s. Thank you to Emma for all her help with my order and would certainly buy from Bonners again.”

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Posted 2 years ago

“Received the Epiphone Hard Case in perfect condition and the delivery was quick. Bonners had the best price in the UK, and overall excellent experience.”

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Posted 2 years ago

“Delivery was way faster than expected, website was hassle-free, price was good. What more can you ask for?”

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Posted 2 years ago

“When choosing an electric piano for my grandson It was refreshing to find a company that could give me professional advise on their various models, together with a high level of customer satisfaction. Well done all the staff at Bonners.”

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Posted 2 years ago

Bonners Music is rated 4.9 based on 4,772 reviews