Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,907 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,907 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredible customer service from Bonners Music. I had a few interactions via email initially with the piano specialist Emma Browne who was knowledgable and so helpful in the decision making process. Incredibly speedy delivery 24 hours after ordering. Only critique is with the courier that left an expensive piano on my doorstep !”

Helpful Report

Posted 2 years ago

“Best customer service and support, from online order to delivery. Another happy customer.”

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Posted 2 years ago

“Really pleased with the product (Epiphone J45 Slash Inspired by Gibson guitar). Excellent price - £250 off RRP and cheaper than the other online suppliers of this guitar. It was a bonus that it came set up too - lovely playability and sound.”

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Posted 2 years ago

“The used keyboard I purchased was as described and in excellent condition and the delivery was very prompt. I have now had several dealings with Bonners and have always found them to be honest, on the ball and very competitive in pricing”

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Posted 2 years ago

“Excellent service and advice from Bonners”

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Posted 2 years ago

“Quickly delivered and the guitar was perfect.”

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Posted 2 years ago

“Excellent service, Excellent Product, Delivery faster than expected and very well-packaged, Beats the competitors in the market. Would be happy to purchase from Bonners again.”

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Posted 2 years ago

“The person I dealt with was very helpful and my new piano stool is just what I wanted and arrived the next day.”

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Posted 2 years ago

“Excellent service - very quick and efficient.”

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Posted 2 years ago

“Very pleased with the purchase of my Roland LX705 from Bonners. The price was so much lower than anywhere else online, I treated myself to their gold delivery service and still saved money. Bonners contacted me by phone within 48hrs of placing the order and delivery was arranged for a few days later. The delivery team were excellent. They arrived when they said would and the piano was unpacked and built within 30mins and all packaging removed. Fanatastic service, highly recomended.”

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Posted 2 years ago

“Excellent communication. Very happy I bought from Bonners. Highly recommend.”

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Posted 2 years ago

“Products came quickly, good communication also the best price I could find, would recommend.”

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Posted 2 years ago

“We have been into the store to try some pianos and found Staff incredibly helpful. We went home to think about our options and ended up buying online with Bonners. The piano arrived the next day! Great service would recommend.”

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Posted 2 years ago

“Purchased a Jim Dunlop Cry Baby Wah. It arrived within 2 days and in perfect condition. Would purchase from here again.”

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Posted 2 years ago

“Bought a epiphone les paul electric guitar. Ebony black , i bought an epiphonehard case too (£119). Paid over 24 months with Klarna £31.45 a month. It came in less than 48 hours. Great price (£499) and great service. I then bought a Marshall amp also through klarna at £279. The amp came less than 24 hors of purchasing. Great shop for musical equipment. Lots of choice for guitars at unbeatable prices. Highly recommended .”

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Posted 2 years ago

“I was very impressed with the service from Bonners. I telephoned the company for information regarding the Yamaha P125. Very helpful, explaining the delivery times in relation to when the orders are placed. I placed the order, and received ALL of the components of the order within 24 hours. Amazing, everything is in working order too.. Thank you so much”

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Posted 2 years ago

“Good service. All OK.”

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Posted 2 years ago

“Prompt delivery Rang the helpline and they were very helpful and friendly.”

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Posted 2 years ago

“Very good online demo of the keyboard that I was interested in. The online order went through immediately and the product arrived quickly and securely. Excellent service from Bonners Music , happy to recommend.”

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Posted 2 years ago

“Really friendly and helpful on the phone. My new Hammond arrived promptly. Very good service.”

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Posted 2 years ago

Bonners Music is rated 4.9 based on 4,907 reviews