Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,641 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,641 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication and swift delivery, would purchase from Bonners Music again :)”

Helpful Report

Posted 2 years ago

“Bravo Tom!!”

Helpful Report

Posted 2 years ago

“Great service as usual”

Helpful Report

Posted 2 years ago

“Quick delivery and great quality.”

Helpful Report

Posted 2 years ago

“Excellent service. Goods arrived promptly despite being out of stock initially. Would recommend .”

Helpful Report

Posted 2 years ago

“Excellent communication Quick delivery First class service”

Helpful Report

Posted 2 years ago

“Excellent experience. Tom at Bonners was really helpful and approachable and helped to arrange a suitable delivery date with no trouble. Would happily recommend the Company”

Helpful Report

Posted 2 years ago

“Excellent service before, during, and after ordering online. Sent me pictures and answered some questions on the particular guitar I was looking at, quick and easy ordering and sending, and then really responsive and helpful when I had a delivery issue (nothing to do with Bonners). Brilliant playing and looking guitar.”

Bonners Music 5 star review on 26th April 2023

Helpful Report

Posted 2 years ago

“Brilliant service and knowledgeable, friendly staff. Was an absolute pleasure working with Toby at the Milton Keynes store!”

Helpful Report

Posted 2 years ago

“Excellent service, the goods I ordered were not in stock at the time but I was advised as soon as they were and contacted to confirm a delivery date and goods arrived as agreed.”

Helpful Report

Posted 2 years ago

“Great experience. Bonners got in touch straight away. The delivery went well and the piano is awesome.”

Helpful Report

Posted 2 years ago

“Excellent customer service. I recently had a problem with something I ordered, I needed it for a gig at really short notice. I phoned the store and Bonners kindly arranged for me to borrow a replacement item while waiting for stock. Will definitely be using Bonners more in future.”

Helpful Report

Posted 2 years ago

“Great value and excellent communication throughout. There was a small issue with the delivery but when I called Bonners they were able to resolve it quickly and reassuringly.”

Helpful Report

Posted 2 years ago

“The Staff at Bonners were extremely helpful and provided all the information I asked for in a very friendly way. I thank them for it.”

Helpful Report

Posted 2 years ago

“Ordered a casio AP470 Digital piano Monday night about 2205 it was delivered Wednesday about 10am superb service, lovely people to speak with and the Casio is a dream !!!”

Helpful Report

Posted 2 years ago

“Good communication. First class service. Quick delivery.”

Helpful Report

Posted 2 years ago

“Great customer service.”

Helpful Report

Posted 2 years ago

“Excellent service, good price and great personal communication to keep me updated on delivery. Very happy with my keyboard and the service. Would certainly use Bonners in the future and recommend”

Helpful Report

Posted 2 years ago

“Excellent service , arrived on time and well packaged . Would use again”

Helpful Report

Posted 2 years ago

“With online product information videos, knowledgeable staff answering phone queries, and advice offered to gain the best setup (as well as speedy delivery service) to enable the music playing to get started, we have a very happy musician in the house thanks to Bonners Music.”

Helpful Report

Posted 2 years ago

Bonners Music is rated 4.9 based on 4,641 reviews