Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,923 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent amplifier at a good price. It works really well for violin and guitar.”

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Posted 11 years ago

“Excellent service from start to finish”

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Posted 11 years ago

“I'd already emailed the team to comment on the professional and exceptionally friendly way in which my purchase was conducted before this review request but it still stands. Excellent service and understanding. Jackie, Tony and Tom went out of their way to ensure this was a smooth and satisfactory transaction. Very Genuine people.”

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Posted 11 years ago

“I wanted a good digital piano and wanted to try out various keyboards before I bought one rather than buying on line and taking pot luck. The shop had a comprehensive range and I found the staff really helpful. Thanks”

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Posted 11 years ago

“Great service and very good piano”

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Posted 11 years ago

“brilliant customer service.and a price I couldn't beat anywhere would recommend to friends”

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Posted 11 years ago

“When I attended the shop, it was quite helpful in that a sales person with obvious extensive knowledge was demonstrating a Tyros 5 to a man who already had experience of a Tyros 3. It was useful just being present and hearing what they had to say - though a complete novice myself. Afterward, I was able to speak to the Bonners person, who was helpful and clearly knew what he was about. I was able to ask about other keyboards for comparison purposes, and he was not unwilling to share his views and to demonstrate just what he meant. To a novice like me, this was really supportive. After a week getting used (well, trying to) the the Tyros 2, I enrolled on a one hour trial lesson - it was excellent. The knowledge and teaching ability of the teacher both encouraged and excited me, and I have now enrolled for a 6 week course.”

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Posted 11 years ago

“I have dealt with Bonners music for just on two years. We visit Eastbourne on holiday once a year so I call to the store whilst there. I have purchased two Yamaha Tyros keyboards from them the first a Tyros 3 in December 2013 and a Tyros 4 in December 2014. Both have been Part Ex' deals conducted over the phone. i cannot fault their commitment to please, Both part exchange allowances have been generous and very competitive, but more. ... The free collection and delivery is efficient and fast plus where else do you get a three year guarantee on a used item. I would not shop anywhere else for musical items. To emphasise this I have been a musician for over 55 years. Tom Levey”

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Posted 11 years ago

“Good advice and help with product purchase. Delivery was fast, and I'm delighted with this item. Many thanks.......”

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Posted 11 years ago

“Ordered a Kawai ES7 digital piano with the stand and the three-pedal box by mail order. Unfortunately despite being very well packaged and sealed from the manufacturer the stand was damaged and the piano had a couple of keys that sat 1mm lower than the others and made a funny noise on release. Bonners offered to send a courier to deliver replacement items and collect the old ones but they were happy for me to drive over with them. Tony got replacements from stock and spent time with me opening the new piano and checking that all was OK before loading into my car. My replacement Kawai looks and plays beautifully and I'm happy that I bought these items from Bonners.”

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Posted 11 years ago

“I had been looking for a replacement for my broken Technics PX44 digital Piano for some time, and was happy and surprised to see that a used PX66 was sitting in the Bonners Showroom when I entered to buy a violin tuition book for my daughter. I left the showroom having bought both the book and the piano! Delivery was on-time and very friendly, I have had no problems as yet.”

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Posted 11 years ago

“Tony was very helpful, replied to my emails the next day. The piano was delivered within a few days of ordering. Would buy from them again.”

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Posted 11 years ago

“Good feel to the pedal in performance and it doesn't slide around the floor, it has a good grip giving you confidence that it will be there when you need it during the gig.”

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Posted 11 years ago

“From my initial phone to ask about the finer details and differences in various keyboards, to carrying away my Hammond, the staff, Tony in particular, could not have been more helpful! Many thanks -”

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Posted 11 years ago

“A very slick service, delivered as stated with no problems. I love the Yamaha MOXF8 at a great price. Many thanks.”

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Posted 11 years ago

“Staff went out of their way to get me what I needed and delivery arrangements were excellent. I prefer to support small local shops where I can but I couldn't fault the service I got from Bonners Music.”

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Posted 11 years ago

“Great non-pushy and helpful service. Absolute delight, delivery prompt.”

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Posted 11 years ago

“Tom was very helpful with getting the whole aira system to work for me, helpful with cables and additional parts. It was great to be able to go in store and purchase from knowledgeable and friendly staff. Roland aira package and Bonners come highly recommended.”

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Posted 11 years ago

“the whole experience was a pleasure not a problem at all even sorting of the finance was a doddle will be buying from you again once this item is fully paid for and its interest free happy days”

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Posted 11 years ago

“Fantastic service. I cannot rate them highly enough.”

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Posted 11 years ago

Bonners Music is rated 4.9 based on 4,923 reviews