Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,361 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,361 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 22nd April 2025

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Thunderbird bass arrived within 2 days of the order being processed and played straight out of the box with no adjustments required. Very pleased with the service from Bonners Music.”

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Posted 3 years ago

“Excellent online service. Easy to navigate and checkout. Had to make a phone enquiry ref delivery. First rate help from Tom. My Fender amp arrived on time as promised. Would highly recommend.”

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Posted 3 years ago

“Always great, never had any reason to be unhappy at all”

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Posted 3 years ago

“Excellent products and specified delivery - no more waiting in all day.”

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Posted 3 years ago

“I recently bought my third keyboard from Bonners. After excellent phone conversation with Tom and Greg I went ahead with the purchase of Yamaha keyboard PDR Sx 700. Greg looked after the sale and gave me excellent advice, guidance and tips on the various differences of the 700 over the 770 which I part exchanged. I have since had phone calls with Tim, Greg and Tom. All extremely helpful and always available. Today I took my keyboard into the shop to see Greg concerning a couple of issues. He was patient, understanding and extremely helpful on my issues plus additional help and information on ‘styles’. I thoroughly recommend Bonners for keyboards and had marvellous service from Greg. Edward from Mayfield.”

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Posted 3 years ago

“Items arrived in good order within expected delivery time. Product reviews helpful when choosing the item and I am very pleased with it”

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Posted 3 years ago

“Great service - high recommended…”

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Posted 3 years ago

“Fantastic service from Bonners! - Went to the showroom in Reigate to try out a couple of pianos before purchasing - They were so helpful - Once I had completed my purchase, lovely prompt delivery. Would definitely recommend!”

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Posted 3 years ago

“Very good customer service, they are very polite and helpful. They answer any questions as quickly as possible.”

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Posted 3 years ago

“Fantastic support. Friendly and professional, would recommend and shop with Bonners Eastbourne again. Thank you”

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Posted 3 years ago

“Excellent service and a really good price. Tim from Bonners kept me up to date by email and phone. Couldn’t fault the service and I’m very happy with my new digital piano.”

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Posted 3 years ago

“easy and straighforward sale with quick deliver”

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Posted 3 years ago

“I purchased a Nautilus 88 from Bonners (whom I've never used before) and I was impressed with the expedient delivery. Their web site is easy to negotiate and purchasing online is very straightforward. There prices are keen and delivery is free, although I didn't find the chap I spoke to on the telephone all that helpful or approachable, so sorry, I had to drop a star for that. Dean”

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Posted 3 years ago

“I'd never used (or even heard of) Bonners when I made my purchase and I was so impressed with the customer service I had to leave a review. Getting a complimentary call to discuss delivery options and how I'd like my new guitar set up was great- far better than some of their better known competitors. Fantastic guitar, too!”

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Posted 3 years ago

“I bought a MODX 7 through Bonners and must say what an easy and hassle free process. I called regarding a price match which was agreed while on call. Delivery was on time as communicated. I will definitely use Bonners again! (PS. The MODX7 is fantastic) :-)”

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Posted 3 years ago

“Prompt reply to my original email, excellent advice on the part exchange, which helped me make a decision on the way forward. Speedy delivery once order was placed. Had an instance when I was stuck on the set up which was promptly resolved by the friendly technician. All in all, great service, good product and would not hesitate to use Bonners again.”

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Posted 3 years ago

“Great Service, first time used Bonners, will definately use again.8”

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Posted 3 years ago

“Delivered quickly and as described. Happy customer.”

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Posted 3 years ago

“Notified me when delivery when delivery was going to be as it was a bank holiday. Also, item properly packaged and promptly delivered.”

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Posted 3 years ago

“Very competitive price. Amplifier arrived quickly. Will definitely buy from here in the future.”

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Posted 3 years ago

Bonners Music is rated 4.9 based on 4,361 reviews