Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and effective sales people.”

Helpful Report

Posted 9 years ago

“A fantastic store with friendly staff that know their products, excellent PX deals and good prices, wish they were a little closer although my wife is happy they are not as I would spend even more there.....”

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Posted 9 years ago

“Very friendly and helpful in the shop and the deliveryman were also very friendly made me laugh real characters. I am so in love with my beautiful piano. Thank you”

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Posted 9 years ago

“Very knowledgeable and helpful staff, good stock range, competitive prices, and they gave me a great part exchange deal”

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Posted 9 years ago

“Best price in the country, quick delivery and painless installation by Bonners team.”

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Posted 9 years ago

“Very impressive and fast service. Guitar came nicely set up, and very well packaged. Wouldn't hesitate to recommend Bonners to anyone I know. I am one very satisfied customer”

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Posted 9 years ago

“My experience with Bonners was very good, the salesmen I dealt with were very helpful & professional. On collecting the guitar the people were also excellent & helpful.”

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Posted 9 years ago

“Always good service and good stock of instruments and accessory's.”

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Posted 9 years ago

“I spent AGES working out how to afford a digital piano - something I've longed for for years. But I wanted something new, and good quality, with great customer service I could rely on. Bonners' 12m interest-free credit offer - where I could put down as large a deposit as I was comfortable with - was ideal. They were WONDERFUL on the 'phone and the instrument is a delight. I'm proud of it, treasure it and so, I play it - loads! I can't recommend Bonners enough. Thank you!”

Helpful Report

Posted 9 years ago

“Bonners has excellent friendly service, quick delivery and a professional team who took my old upright piano away put together my Clavinova speedily and with ease. An amazing product from a great company. Wouldn't hesitate in recommending to anyone interested in buying a new musical instrument.”

Helpful Report

Posted 9 years ago

“I am very pleased with my new Feurich piano purchased from Bonners in Reigate, extensive range of pianos to choose from in the showroom, Amanda was both helpful & knowledgeable. The piano was delivered in two weeks which was done very carefully & in perfect condition. A complementary tune was completed 4 weeks later. In my experience a company to recommend.”

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Posted 9 years ago

“Hello Bonners Music, I was very glad to visit your great superstore last November. We do not have such a store here in Israel, so I came to UK specially for this. Great service, amiable and knowledgeable people, impressing display of Word best instruments. BTW, I found your address and recommendations about you in Pianoworld Forum. What a pity we do not have such a store here! Kind regards, and - Hope to visit you again, Andrew Gleibman, Composer, pianist-improviser, PhD in Computer Science http://composersforum.ning.com/profile/AndrewG”

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Posted 9 years ago

“Bought monitors and a mixing desk from Bonners music, fantastic service vert friendly and fast delivery, can't recommend this shop enough, will be using them again that for sure”

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Posted 9 years ago

“We bought a piano for our son and having no knowledge of which one would be best Bonners were fantastic in advising us which to get. They even held it until Christmas and delivered it on the day we specified. I would highly recommend them.”

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Posted 9 years ago

“The service I received from Bonners was absolutely fantastic. Bonner staff were very helpful and efficient. Everything came just as ordered with prompt next day delivery. Receipts were provided and received the day after. This is a great company to deal with. As far as my experience with them is concerned, I rate them 5 stars with a really big plus. Very, professional indeed.”

Helpful Report

Posted 9 years ago

“My preconceived ideas about which instrument to buy were challenged and I'm absolutely delighted with my purchase (not the most expensive choice either). I was given plenty of time to try out various options. Excellent advice and service.”

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Posted 9 years ago

“Really straight forward to order online - no problems at all.”

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Posted 9 years ago

“Bought a synth via reverb for £150 less than list price. Arrived promptly.”

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Posted 9 years ago

“Very good advice and service from all members of staff, from Amanda, to Jackie and the guys in the showrooms and delivery team. Have dealt with Bonners at Eastbourne before and used the Reigate showrooms on this occasion -allowed to take as long as needed and not rushed at all. Was given a good price for trade- in of my digital for my Yamaha B2 upright acoustic piano. I am very pleased with this and it is much improved following the complimentary tuning. Fantastic service all round. I wouldn't use anyone else. Try them!”

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Posted 9 years ago

“Answered my call quickly, arranged delivery of my piano at a day to suit me and when there was a problem with the piano stool, dealt with it very quickly.”

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Posted 9 years ago

Bonners Music is rated 4.9 based on 4,922 reviews