Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and knowledgeable staff. Was able to spend plenty of time choosing the guitar.”

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Posted 9 years ago

“Very knowledgeable staff helped me choose the right one to buy. Happy with my purchase and my kids both are enjoying playing it.”

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Posted 9 years ago

“Excellent Service Excellent Support by real music lovers.”

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Posted 9 years ago

“Competitive prices, efficient service and excellent trade-in arrangements. I wouldn't hesitate to return to Bonner's in the future.”

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Posted 9 years ago

“I enjoyed every aspect of my purchase of the CVP 709 from helpful demonstrations to negotiating part exchange. The delivery and set-up was very carefully managed and I could not be more pleased with my purchase. I have made several purchases before from Bonners and always found your attention first class and wish you all continued success”

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Posted 9 years ago

“Great service, with a super demo of the instrument from Greg.”

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Posted 9 years ago

“Pleasant, knowledgable and efficient service, from making the decision to the delivery.”

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Posted 9 years ago

“Friendly helpful service over the phone following up the online transaction and dealing with follow-up queries helped to distinguish Bonners from other websites - it's a genuine retail outlet with knowledgeable staff, not just a shipping warehouse. Prices are very competitive too! Would use again in future.”

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Posted 9 years ago

“Very good service and I was impressed with the delivery and installation service. I also found the Bonners demos and product comparisons on YouTube very helpful doing my initial research.”

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Posted 9 years ago

“I wanted a Yamaha keyboard for my 10 year old son. My mother initially went to the Bonners store and was given some helpful advice which narrowed my search to two possibilties. When I telephoned the store for further advice the suggestions given to me were very clear and impartial. I placed an order and my keyboard was delivered to me when arranged. As it was nearing Christmas the delivery guy even asked me if the coast was clear to bring the item in should it be a christmas present and therefore possibly spoil the surprise. The product has definitely met expectations and I was very pleased with the service Bonners have given.”

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Posted 9 years ago

“Perfect quick service”

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Posted 9 years ago

“Excellent sales techniques in Reigate - informative, welcoming and no 'aggressive' salesmanship I was free to try the instruments and all questions were answered well. After an hour in the showroom it was an easy decision to buy from Bonners. David ensured the piano was delivered as quickly as possible - delivery was precisely on time and efficient. There was a subsequent small problem - the small retaining bar on the music stand means that music books can swing shut because there's very little to hold the pages. Tony (and David) found a solution. Excellent. I would recommend Bonners.”

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Posted 9 years ago

“Good price on my faith guitar plus the way the delivery & collection was a smooth action.”

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Posted 9 years ago

“Quick delivery and smooth sale... Excellent keyboard too!”

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Posted 9 years ago

“The exchange was to simple and stress free. Prompt pick up and delivery.”

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Posted 9 years ago

“Bonners staff are very helpful over the phone and seem to have a lot of knowledge about their products. Bought a second hand Roland Jupiter 80 from them at a very good price and it arrived very quickly in mint condition and they even gave me a discount on a korg microkorg s to match an online price. Very pleased and looking forward to using again”

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Posted 9 years ago

“Excellent service throughout. Bonners kept me well informed of the purchases I made from store to delivery at my flat. Tom Parsons was a delight to deal with. Well done Bonners!”

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Posted 9 years ago

“Excellent customer service”

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Posted 9 years ago

“The staff were helpful and the atmosphere relaxed, while i tried out some guitars, then asked questions and finally made my purchases.”

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Posted 9 years ago

“Very pleased with the service I received from Bonner's and of course the Roland BK-7m which happens to be my 2nd! I bought a new one in 2011 and sold it in 2014, but it wasn't long before I regretted this so I just had to have one again, glad I did, I love them.”

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Posted 9 years ago

Bonners Music is rated 4.9 based on 4,922 reviews