Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service, very well packaged and speedy delivery.”

Helpful Report

Posted 9 years ago

“My part exchange went very smoothly. My new kit arrived promptly,and I am delighted with the new kit.Excellent and efficient service! Many thanks!”

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Posted 9 years ago

“Knowledgeable employee who gave me ample time to choose an instrument”

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Posted 9 years ago

“Very efficient staff in the shop and with the delivery. Did exactly what they said. Highly recommend.”

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Posted 9 years ago

“Myke and the team went above and beyond – sent pictures from every angle to help me be sure that this was THE ONE, and helped me put the perfect package together. Guitar arrived promptly, and exactly as promised. Fingertips are already shredded from playing this beauty to bits.”

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Posted 9 years ago

“I traded in an old Roland Td8 KV v-drums kit for a new Td25 KV kit. From the start of the discussions with Bonners Music until I took delivery of my new kit, I had very good service. I didn't initially think my old kit would be taken in partex but that wasn't a problem at all. Friendly competent staff in the main. I did have to check a couple of things around delivery, specifically in relation to the packaging of my old kit that was being collected. I had some conflicting advice. I also had to chase a copy of the final receipt. But on the whole, I was very happy. I would certainly use Bonners Music again.”

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Posted 9 years ago

“Fast reliable service”

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Posted 9 years ago

“I was lucky enough to have Amanda looking after me and my order from start to finish. Amanda dealt swiftly and professionally with my initial enquiry about the Yamaha Montage, giving me all the information I required plus additional info I needed but hadn't enquired after. She made excellent recommendations, gave me a great value deal and made me feel welcome and valued throughout the buying and delivery process. i have no trouble highly recommending Bonners and Amanda in particular.”

Helpful Report

Posted 9 years ago

“The young man who assisted us was very knowledgeable and helpful, although he didn't mention that my keyboard could only record one piece at a time (and I didn't ask, either). All of the other staff were also helpful and I got a good deal on the piano stool!”

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Posted 9 years ago

“Before my audition of top range keyboards and final purchase of The Roland LX17, Tony White of Bonners Music was a fountain of knowledge and patience in pointing me in the right direction to make an informed decision.”

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Posted 9 years ago

“Very happy”

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Posted 9 years ago

“I was looking for a new Guitar amplifier and was left to try a few after being asked about my playing style and what kind of use i intended it for. The young chap who served me was very knowledgable and helpful. I have been using Bonners for many years and have always had a good service.”

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Posted 9 years ago

“The new piano was carefully delivered and, now that it has had its first tuning, has a good sound. Very pleased with the transaction and the care and efficiency of those involved.”

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Posted 9 years ago

“I as very pleased with the customer services and their knowledge on various pianos. The speedy delivery of my Piano. The delivery person was helpful in showing how to operate the item. They were clean and quick”

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Posted 9 years ago

“Quick and easy service. They responded immediately after having some issues with the piano (tuning).”

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Posted 9 years ago

“Enjoying my new piano! Excellent service. Thanks guys!!”

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Posted 9 years ago

“No pressure sales staff. Delivered efficiently on time but poor quality headphones supplied for a £3K+ Instrument”

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Posted 9 years ago

“Bonners made excellent arrangements to facilitate the part exchange.”

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Posted 9 years ago

“Very helpful at the enquiry stage. Made us welcome when visiting Reigate store and answered all our questions honestly and in a helpful manner. Part exchange deal offered on my previous piano was fair. Delivery was exactly as expected. Delivery men were excellent - polite and efficient. Follow up service was tremendous - the team made a CD of some recordings on the previous Roland which they posted to me. At no time did we feel pressured into buying. Oh, and the new instrument is excellent! Overall, a very good shopping experience.”

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Posted 9 years ago

“Excellent, helpful service from a pplite, helpful and patient member of staff. The Squier kit is an ideal way of getting into electric guitar playing. Very happy with the service and the purchase.”

Helpful Report

Posted 9 years ago

Bonners Music is rated 4.9 based on 4,922 reviews