Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,351 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,351 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 22nd April 2025

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. All OK.”

Helpful Report

Posted 1 year ago

“Prompt delivery Rang the helpline and they were very helpful and friendly.”

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Posted 1 year ago

“Very good online demo of the keyboard that I was interested in. The online order went through immediately and the product arrived quickly and securely. Excellent service from Bonners Music , happy to recommend.”

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Posted 1 year ago

“Really friendly and helpful on the phone. My new Hammond arrived promptly. Very good service.”

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Posted 1 year ago

“The music holder/stand for the Hammond SK Pro stand was just what I needed but it was smaller than I thought it might be. I expected something the same dimensions as a normal orchestra stand. It's useful because if you have pedals, the unit leaves no room for a normal stand unless it's off to the side.”

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Posted 1 year ago

“Excellent service, the order was dispatched quickly and arrived soon after. Tracking info was provided. Item was packaged well to avoid damage in transit.”

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Posted 1 year ago

“Bought a Squier bass from Bonners. It came promptly via a decent, communicative courier. The bass was well packed for transport and the set up was perfect out of the box.”

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Posted 1 year ago

“Absolutely delighted with The Kawai KDP 120 Piano purchased from Bonners. Easy to set up and looks and feels the part. Had so many compliments on how it looks and sounds.”

Bonners Music 5 star review on 31st October 2023

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Posted 1 year ago

“Ordered a PRS MT-15 Amplifier head. Bonners had the best price on them. There was a bit of an issue with it but the service I received was literally superb. They arranged collection of the faulty one and delivery of a replacement as soon as I raised the issue. I took delivery of the replacement one the next day. This one is as good as you'd expect. My second purchase from Bonners. It won't be my last. They're brilliant, do yourself a favour and just buy from them. You'll be glad you did, as I am.”

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Posted 1 year ago

“I had used Bonners before when getting a pedal for my Korg keyboard. This time round for my fuzz pedal was just as good. Very quick turn around and communication. Thank you.”

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Posted 1 year ago

“Thank you Bonners for the very good service I received,starting with my telephone enquiry, to the delivery day of my KDP 120. My only problem was the tracking system but as I knew which day of arrival ......it was hardly a problem! Thank you all so much. Am delighted!”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“As always their customer assistance is second to none plus great prices”

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Posted 1 year ago

“Order arrived promptly and in good condition. AA**”

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Posted 1 year ago

“Very professional, provided good information and delivered piano when expected.”

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Posted 1 year ago

“Great youtube videos done by Tony. Very prompt responses to emails when enquiring. Visited store on a Saturday (great parking outside) where Greg very ably demonstrated the DXP670 (though I have gone with the SX700 in mind). Bought the product on the day. Popped through Reigate on way home and they were expecting me and were very helpful too. Great service; great staff; great company!!”

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Posted 1 year ago

“Great and helpful team! Highly recommend buying from Bonners Music, I've got my beautiful Kawai KDP120 digital piano and I'm very satisfied with the purchase and the service.”

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Posted 1 year ago

“Fast efficient service, excellent communication. Will use again”

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Posted 1 year ago

“Had the package deal for piano+stand and pedal I wanted that Amazon was only selling separately. Delivery was also fast just a few days. Delivery was done by TNT who lack proper tracking, I had an issue with late delivery and had to get in contact with their customer services several times to get it sorted. 4 star as I feel for the price charged Bonners should either use a better courier service or follow up on the expensive deliveries themselves, shouldn't be the paying customers job. Otherwise a great service and good customer support from Bonners themselves. Very happy with my new FP30x”

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Posted 1 year ago

“very good supplier！”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,351 reviews