Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,641 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,641 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Fast, Reliable, and Efficient! Every time!”

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Posted 1 year ago

“Really helpful and pleasant service.”

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Posted 1 year ago

“Always good service”

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Posted 1 year ago

“Excellent service. Ordering process very easy. Staff friendly. Piano arrived quickly.”

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Posted 1 year ago

“Watched the videos with Tony …spoke to super helpful staff..placed an online order…AP 750 delivered quickly…Bonners helped my 70th birthday present ordering a really enjoyable experience. PERFECTION THROUGHOUT! WELL DONE BONNERS🤩”

Bonners Music 5 star review on 17th April 2024

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Posted 1 year ago

“I’ve brought 3 PRS guitars from these guys now and haven’t a bad thing to say ! Super friendly and helpful and answered all my questions. Would highly recommend coming here.”

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Posted 1 year ago

“Great customer service, asked for a photo of the Gibson Les Paul Std. Which was sent Straight away. Delivery perfect. Guitar was even better looking when unpacked. Treated myself after 26 yrs having the same Guitar I started with. Excellent!”

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Posted 1 year ago

“Great range of products and helpful staff. Efficient ordering process and I'm very pleased with the product and services.”

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Posted 1 year ago

“I ordered a pair of Yamaha HS7 monitors from Bonners at a competitive price. They arrived quickly and were as described. Brand new condition with no issues. They also sound fantastic.”

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Posted 1 year ago

“Faultless service! Excellent communication and fast delivery. Yamaha piano package is just what my son wanted and at a great price. Will use again if I need anything else musical and recommend them to all”

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Posted 1 year ago

“Very helpful and prompt delivery”

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Posted 1 year ago

“Fantastic service. Gave the guitar a good look over and set up before shipping it out to me. Very personal service when dealing with Dave and Jackie who both looked after me very well. Wouldn't hesitate to use again.”

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Posted 1 year ago

“Thank you for this opportunity. The guitar I purchased arrived with a crack in one of the tuning pegs. I reported it and was advised that a replacement part would be sent to me. I am now expected to pay someone to carry out the work. This is not acceptable. I am considering returning the guitar for a refund”

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Posted 1 year ago

“Fast and efficient dispatch and delivery, even received an email from Bonners to tell me it had been dispatched. Service and Product was beyond expectations KSC 70 piano stand (white)”

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Posted 1 year ago

“A reliable, friendly, knowledgeable company who are a pleasure to deal with.”

Bonners Music 5 star review on 10th April 2024

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Posted 1 year ago

“All went to schedule I was updated as things Progressed.”

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Posted 1 year ago

“Great experience trying and buying a guitar in store from Bonners in Eastbourne. Friendly, knowledgeable staff and I like that there's a quiet soundproof room with an amp to plug in to. Thanks!”

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Posted 1 year ago

“Very nice.”

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Posted 1 year ago

“The customer service was first class. I would recommend a visit to the store, so nice and welcoming.”

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Posted 1 year ago

“Great deal on a Korg Krome EX and fast delivery too. Customer service and communication was excellent. Would recommend.”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,641 reviews