Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,774 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast service, excellent product.”

Helpful Report

Posted 2 years ago

“My son has Ben learning piano for the past year and we were finally ready to upgrade him to a piano he could grow into. We are so happy with our Yamaha P145. The price via Bonners was very competitive, the shipping is as timely and the condition of the instrument was excellent.”

Bonners Music 5 star review on 7th March 2024

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Posted 2 years ago

“Very efficient delivery and good quality of the piano.”

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Posted 2 years ago

“Great service my piano was delivered and installed, the service was great from order to delivery”

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Posted 2 years ago

“I bought a Yamaha CLP 785, new. This is no small purchase. In less than six months, it has stopped working. Whilst the staff at Bonners are doing what they can, they are acting on behalf of Yamaha who have not impressed me. The piano is not fit for purpose. Avoid.”

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Posted 2 years ago

“I phoned to enquire about a piano and its associated package of items; I discussed the pros and cons of the items with a very helpful and knowledgeable member of the sales team who answered all my questions. I placed my order on the same day - which happened to be a Friday - and received all items the following Tuesday. So far (a week later) no problems and I'm very happy with my purchase. Thank you to all involved.”

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Posted 2 years ago

“Good ,nice stand”

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Posted 2 years ago

“Super fast delivery”

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Posted 2 years ago

“Bonners were very helpful in helping me find someone who could repair my vintage Hammond organ. Having completed that repair I was in a position to also invest in a new keyboard. I was able to try the different options at my leisure at the Milton Keynes shop. Once I had made my choice it was delivered within two days of order by Bonners own delivery team who were very professional. Bonners also facilitated an addition to the order for delivery on the same day without any fuss. Thanks to all.”

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Posted 2 years ago

“Special commmendation for Bonners Music. I am restoring an old Hammond tonewheel organ, not only did they have genuine Hammond generator oil in stock (!) , but it was very reasonably priced AND I received it very quickly after ordering, superb thank you. No dealing with USA suppliers, with attendant shipping costs and delays. I would recommend Bonners to anyone, and will definitely use them again. Paul Marshall, South Yorkshire UK.”

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Posted 2 years ago

“Blisteringly efficient service Calls and emails were returned promptly and thr courier arrived exactly on time”

Bonners Music 5 star review on 28th February 2024

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Posted 2 years ago

“Im very happy 😀😀 with the keyboard korg pa700 very fast delivery thanks very much”

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Posted 2 years ago

“expert service, knowledgable staff and amazing quailty instruments at realistic prices what more could you ask for”

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Posted 2 years ago

“Fast and responsive”

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Posted 2 years ago

“Wide range of products at fair prices delivered swiftly”

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Posted 2 years ago

“Very professional, friendly and efficient service! Thank you Bonners music! 🎶”

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Posted 2 years ago

“I have been using Bonners various stores almost exclusively for many years and bought numerous guitars amps and accessories including high end guitars, Gibson, Fender etc. I have always received excellent customer service from Myke and other members of staff. I recently had an issue with an item which was dealt with quickly and professionally.”

Helpful Report

Posted 2 years ago

“Very friendly and efficient. Left an order rather late for a full sized Yamaha keyboard with accessories. I phoned and was assured it was in stock and would be dispatched immediately for next day delivery. Sure enough, it arrived as promised. You expect a certain level of efficiency from a quality outlet and Bonners do not disappoint. I would have no hesitation in using them again. Perhaps for that Telecaster I rather like ?? A+++”

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Posted 2 years ago

“perfect every step”

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Posted 2 years ago

“Excellent service. Rapid professional delivery. Beautiful product. Very pleased”

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Posted 2 years ago

Bonners Music is rated 4.9 based on 4,774 reviews