Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,781 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,781 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In December, 2017, I traded my Tyros 4 in at Bonners for a used Tyros 5/76. Out of several music stores, Bonners' p/ex deal was the best. The staff at Bonners (specifically Amanda Jones and Tom Parsons) were excellent, and the whole transaction was handled swiftly and flawlessly. On unpacking my T5/76, I found it to be in brand new condition - not a single blemish that would hint otherwise - and I am as thrilled with it now as I was on the day it arrived! I am happy to highly recommend Bonners, and would have no hesitation whatsoever in using them again in the future.”

Helpful Report

Posted 7 years ago

“All the staff at Bonners were very helpful, and very knowledgeable. A great shop, with a great selection of choice. One of my favourite music shops.”

Helpful Report

Posted 7 years ago

“Used Bonners trade in to purchase a new guitar. The whole process from getting a good trade in price to organising delivery of the new guitar and uplift of the trade in was handled faultlessly. Great communication and I was kept informed throughout the process. Many thanks to Myke and Dan for handling the process so professionally.”

Helpful Report

Posted 7 years ago

“Used the Bonners trade-in program for new Nord Stage 3, an excellent and responsive service.”

Helpful Report

Posted 7 years ago

“I was looking for a keyboard to learn on and was taken back by the choice on offer, fortunately Emma was on hand to run me through all the pros and cons of the suitable keyboards. I settled on a Roland FP30 that has lovely sound and suited my budget perfectly.”

Helpful Report

Posted 7 years ago

“Absolutely brilliant deal and the piano is superb. However I have been so busy I have failed to get a problem resolved which is the middle sustain pedal not working. Hasn't done from the off and I keep meaning to get in contact to sort out but there is always something else to do. It would be great if you could contact me on 07980 852366 and get it working. Best Regards. Adrian Crask”

Helpful Report

Posted 7 years ago

“I recently purchased a Yamaha PSR-EW420 from Bonners and I'm very pleased with it and the quick delivery. Thankyou Happy New Year to the Staff at Bonners From drb”

Helpful Report

Posted 7 years ago

“Excellent service in all respects; from the initial telephone call, the show room service, the price match through to the collection of the final keyboard. Bonners Music is exemplary in every detail. Honest, efficient and utterly professional. A rare find these days!”

Helpful Report

Posted 7 years ago

“Thank you Bonners, A great keyboard shop with informed, attentive and capable staff. Not only did you have Dexibell SX7 Module in stock and a SX9 to play, you actually had the form needed for Customs so that I could claim a refund on the VST as I was taking the unit back to Australia. Thank you”

Helpful Report

Posted 7 years ago

“Fantastic second hand synth in great condition. Delivered promptly. Thank you very much.”

Bonners Music 5 star review on 19th December 2018

Helpful Report

Posted 7 years ago

“Great service and good price. Recommended.”

Helpful Report

Posted 7 years ago

“Amanda was excellent to deal with.”

Helpful Report

Posted 7 years ago

“I found Bonners excellent to deal with excellent after care would certainly deal with them again”

Helpful Report

Posted 7 years ago

“From first enquiries by email to showroom visit and finally home delivery, Bonners made buying a piano a truly first rate experience all round and well worth the journey to Eastbourne.”

Helpful Report

Posted 7 years ago

“Excellent service and great price for the product”

Helpful Report

Posted 7 years ago

“I simply couldn't have asked for more. Super fast service. Perfect product. Great communication from very helpful friendly staff.”

Helpful Report

Posted 7 years ago

“Purchase and delivery couldn't have been easier. Excellent service all round.”

Helpful Report

Posted 7 years ago

“Very prompt, efficient and friendly service.”

Helpful Report

Posted 7 years ago

“Good knowledgeable staff and very heipful. They gave very sound advice on which product was most appropriate for the type of use I might make of it. I am still working my way through the process of getting the best out of the keyboard, but that is a reflection on me - not on Bonnnars! I am sure if I need help they will point me in the right direction.”

Helpful Report

Posted 7 years ago

“Very helpful in all aspects, from pick up of trade in to delivery of New keyboard. would definitely use again and highly recommended!”

Helpful Report

Posted 7 years ago

Bonners Music is rated 4.9 based on 4,781 reviews