Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,354 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,354 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 22nd April 2025

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this shop so helpful all staff have full knowledge on what they sell. Always polite I normally go into store but due to being poorly I got a delivery and fast shipping no issues well done”

Helpful Report

Posted 2 years ago

“Fantastic service from this retailer, especially as they kindly price-matched a piano from another site. Bonners were recommended to us and we would highly recommend them to anyone wishing to buy an instrument from a company that knows its stuff! Thanks, Bonners”

Helpful Report

Posted 2 years ago

“Thank you great shop brilliant”

Helpful Report

Posted 2 years ago

“I purchased a second hand organ, had a few issues but overall the whole process was handled quickly and professionally, many thanks to Tony White for all his help.”

Helpful Report

Posted 2 years ago

“I recently bought a keyboard from Bonners. The staff and service received were excellent and second to none. Many companies should take note of how to run a company and how they interact with their customers. First class.”

Helpful Report

Posted 2 years ago

“Good easy transaction”

Helpful Report

Posted 2 years ago

“I had for several weeks been looking into purchasing a digital piano for my grandson - reading and watching reviews of various makes and models - as a non-player, when I started talking with Emma from Bonners I am certain that I'd made the right choice.”

Bonners Music 5 star review on 14th January 2023

Helpful Report

Posted 2 years ago

“Very friendly service, fast delivery, and best price I found anywhere. All tip top.”

Helpful Report

Posted 2 years ago

“Bonners is a music business I always return to and am never disappointed. Fantastic service and prices, which unless for very trivial purchases, do not give you a nasty shock because of added delivery costs. The price you see is what you get. For this reason I recommend when ordering online from them to consider adding lower cost items you will need in the near future. My recent promptly delivered Kawai ES110 piano for example was delivered with a Stagg table style (not x-shaped) stand, because my existing one was being a little rickety because of a missing part. So despite the extra delivery weight I got the sturdy stand for the basic price of £55.”

Helpful Report

Posted 2 years ago

“Friendly and helpful staff and service. Would recomend Bonner's to anyone for their musical equipment. Very satisfied.”

Helpful Report

Posted 2 years ago

“Excellent price and free delivery which was also fast. Couldn’t ask for more.”

Helpful Report

Posted 2 years ago

“Excellent service once again ! Exchanged my keyboard for another, and from when first got in contact with Bonners ! would like to thank Emma Browne for a great service, definitely would recommend this great company !”

Helpful Report

Posted 2 years ago

“Excellent service, excellent delivery and excellent keyboard”

Helpful Report

Posted 2 years ago

“Very good service given by Tom at the Reigate store in helping with selecting and delivering an electronic piano and accessories.”

Helpful Report

Posted 2 years ago

“Excellent service and a hassle-free transaction. The website was easy to negotiate and the selection of the cover was a painless process as was payment. Delivered quickly and well packed. Will definitely deal with again. Thanks guys.”

Helpful Report

Posted 2 years ago

“Excellent online service -- I purchased a digital piano online over the holidays and was immediately contacted by Bonners on the first working day following the holidays to say when the piano would be delivered. The piano was delivered on time. There was no charge for the delivery and the piano was very competitively priced compared to other retailers. Based on my experience, I would have no hesitation in recommending Bonners Music.”

Helpful Report

Posted 2 years ago

“Excellent customer service and prompt delivery”

Helpful Report

Posted 2 years ago

“I was upgrading my basic digital piano and received excellent advice from your staff . I ordered the CN 29 kawai and I am delighted with it .Thank you”

Helpful Report

Posted 2 years ago

“Excellent service. Efficient delivery and item really well packed. And I love the piano!!!!”

Helpful Report

Posted 2 years ago

“Speedy delivery at the best price on the market for my Roland RD-88 Keyboard. Thank you! 👏”

Helpful Report

Posted 2 years ago

Bonners Music is rated 4.9 based on 4,354 reviews