Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,641 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,641 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very reasonable and speedy delivery. Much appreciated.”

Helpful Report

Posted 2 years ago

“Having dealt with Bonners in Eastbourne on many occasions I have found them to be extremely knowledgable of their products and super friendly! They have supplied me three keyboards several speakers pedals/cables accessories and all with an enthusiasm that never wavers!! I wouldn’t hesitate to recommend Bonners to anyone looking for service beyond the norm!! Thank you it has made spending monies music to my ears!!”

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Posted 2 years ago

“Order came quickly and was packed almost entirely with cardboard structures - all recyclable. Instructions for assembly easy to follow.”

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Posted 2 years ago

“Excellent fast service would highly recommend”

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Posted 2 years ago

“The Bonners team went above and beyond to quickly resolve an issue that was caused by the courier delivery service. Excellent customer focus and professionalism. Got a Kawai ES920 from Bonners because they offer a wide range of Kawai pianos at good prices and have genuine expertise.”

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Posted 2 years ago

“Good experience…easy to order..my keyboard/kit was coming into stock the week after ordering. Was offered choice of delivery dates (including next-day once in stock). Items all turned up on time, no drama’s. Thank you to Emma for all her help with my order and would certainly buy from Bonners again.”

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Posted 2 years ago

“Received the Epiphone Hard Case in perfect condition and the delivery was quick. Bonners had the best price in the UK, and overall excellent experience.”

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Posted 2 years ago

“Delivery was way faster than expected, website was hassle-free, price was good. What more can you ask for?”

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Posted 2 years ago

“When choosing an electric piano for my grandson It was refreshing to find a company that could give me professional advise on their various models, together with a high level of customer satisfaction. Well done all the staff at Bonners.”

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Posted 2 years ago

“Quick delivery- all very straight forward, would use again”

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Posted 2 years ago

“Great price for the item. Easy to buy online. Got a phone call from them to confirm the order and that it was with the courier. Very professional. I wish all businesses were like this”

Bonners Music 5 star review on 30th June 2023

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Posted 2 years ago

“Vox AC15C1 arrived promptly on the Friday and I used it at a gig on the Saturday in Oxford! Couldn’t be happier and great to buy from a music store!”

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Posted 2 years ago

“Wanted a Yamaha Modx8+ and they delivered when they promised and on price. Thank you so much Tony and keep those videos coming.”

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Posted 2 years ago

“I wanted to buy P125 and asked for advice and I got quick response. I bought it and the delivery was quicker than expected. Delivery was free. I would highly recommend Bonners to any one who likes music.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Needed a guitar case, Bonners was £30 cheaper than anyone else, what's not to like. Very fast hassle free delivery.”

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Posted 2 years ago

“Excellent service and value, what more can I say!”

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Posted 2 years ago

“Wonderful advice and support from the team at Bonners and a fantastic Yamaha. My kids are so excited! Bonners - you are inspiring the next generation of musicians!”

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Posted 2 years ago

“Easy transactions and Bonners kept me informed of my order status regularly.”

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Posted 2 years ago

“Item arrived quickly and in good condition. Suitably impressed.”

Helpful Report

Posted 2 years ago

Bonners Music is rated 4.9 based on 4,641 reviews