Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,907 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,907 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional & reliable service from Bonners on a recent purchase & helpful when answering questions beforehand. Postage was quick & item well packed. Wouldn't hesitate to buy from them again.”

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Posted 2 years ago

“Superb service from start to finish. Very happy with the product. Highly recommended.”

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Posted 2 years ago

“Unbelievable customer service. I was making a big purchase and the levels of support were beyond anything that I have ever experienced with a music store. Thanks to Amanda and the staff at the Reigate branch. I am delighted with my purchase and delighted with my first experience with Bonners Music”

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Posted 2 years ago

“I'm very pleased with my new piano,the service was excellent.”

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Posted 2 years ago

“Bonners' websire is very clear and helpful, including some useful videos showing keyboards in action. I ordered a keyboard plus three smaller items, and all arrived within two days.”

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Posted 2 years ago

“Exactly what I ordered. Fast delivery, even over the Christmas period”

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Posted 2 years ago

“Still waiting for my item.”

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Posted 2 years ago

“Excellent service, particularity found the on line demo of the Yamaha DGX670 really informative, which is why I purchased one. Received within two days of ordering. The piano is brilliant, for the price an excellent buy.”

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Posted 2 years ago

“Prompt delivery with good customer advice.”

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Posted 2 years ago

“Prompt delivery, lovely guitar at an excellent price.”

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Posted 2 years ago

“Fantastic and everything is perfect! Best shopping experience ever in UK!”

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Posted 2 years ago

“Purchased a synth secondhand for a decent price, great instrument! However the packaging was damaged on the inside, which ideally should have been replaced with new or additional packing to support the instrument in transit. Very luckily, the synth wasn't damaged!”

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Posted 2 years ago

“The delivery men were friendly, polite and extremely helpful, a credit to the company.”

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Posted 2 years ago

“Very helpful staff on the phone who actually know what they're talking about when it comes to weighing up one keyboard option against another. Happy to discuss the pros and cons in fairly nerd-like detail which is what you need when you're buying an expensive keyboard in a crowded market. Pricewise, appreciated that they are very competitively priced and deliver free and on time. Would definitely recommend.”

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Posted 2 years ago

“Not the first time I have ordered from Bonners & it certainly won’t be the last. Full confirmation & communication from the start. Excellent service as usual!”

Bonners Music 5 star review on 15th January 2024

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Posted 2 years ago

“Kept well informed,no dramas”

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Posted 2 years ago

“Delivery came very promptly . It took me by surprise. Very happy.”

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Posted 2 years ago

“Very friendly and knowledgeable staff - a pleasure to deal with.”

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Posted 2 years ago

“Great service and price. I ordered a guitar pedal. Delivery was on time and tracked.”

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Posted 2 years ago

“Great service, perfect item, good communication 👏”

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Posted 2 years ago

Bonners Music is rated 4.9 based on 4,907 reviews