Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,641 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,641 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

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“Still waiting for my item.”

Helpful Report

Posted 1 year ago

“Excellent service, particularity found the on line demo of the Yamaha DGX670 really informative, which is why I purchased one. Received within two days of ordering. The piano is brilliant, for the price an excellent buy.”

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Posted 1 year ago

“Prompt delivery with good customer advice.”

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Posted 1 year ago

“Prompt delivery, lovely guitar at an excellent price.”

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Posted 1 year ago

“Fantastic and everything is perfect! Best shopping experience ever in UK!”

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Posted 1 year ago

“Purchased a synth secondhand for a decent price, great instrument! However the packaging was damaged on the inside, which ideally should have been replaced with new or additional packing to support the instrument in transit. Very luckily, the synth wasn't damaged!”

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Posted 1 year ago

“The delivery men were friendly, polite and extremely helpful, a credit to the company.”

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Posted 1 year ago

“Very helpful staff on the phone who actually know what they're talking about when it comes to weighing up one keyboard option against another. Happy to discuss the pros and cons in fairly nerd-like detail which is what you need when you're buying an expensive keyboard in a crowded market. Pricewise, appreciated that they are very competitively priced and deliver free and on time. Would definitely recommend.”

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Posted 1 year ago

“Not the first time I have ordered from Bonners & it certainly won’t be the last. Full confirmation & communication from the start. Excellent service as usual!”

Bonners Music 5 star review on 15th January 2024

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Posted 1 year ago

“Kept well informed,no dramas”

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Posted 1 year ago

“Delivery came very promptly . It took me by surprise. Very happy.”

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Posted 1 year ago

“Very friendly and knowledgeable staff - a pleasure to deal with.”

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Posted 1 year ago

“Great service and price. I ordered a guitar pedal. Delivery was on time and tracked.”

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Posted 1 year ago

“Great service, perfect item, good communication 👏”

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Posted 1 year ago

“I bought a Roland stage piano having viewed the very good demonstration by Bonners music guy of the rd 88 the piano arrived in perfect condition a few days later service was excellent would recommend this company to anyone thinking of purchasing a piano.”

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Posted 1 year ago

“Thank you Bonners. Received my Roland FP30x keyboard within 3 days of ordering.”

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Posted 1 year ago

“I bought a Squier Classic Vibe 60s Strat Candy Apple Red Guitar online, easy to navigate website. Paid, dispatched and delivered on time. All very simple and easy.”

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Posted 1 year ago

“Very efficient and friendly service.”

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Posted 1 year ago

“Product was fairly priced, quickly delivered, well packaged and exactly as described - very happy with the service received.”

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Posted 1 year ago

“Excellent service. Thank you :)”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,641 reviews