Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,774 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This my second piano from Bonners again superb service helpful and patient Stunningly fast shipment to my home right across the country from them Delightful to speak to regarding ordering/arranging delivery Tom Tim Emma and everyone I spoke with on the phone were just lovely people to do business with I couldn’t recommend them enough and the piano well what can I say Magnificent I’m a massive Rachmaninov focused pianist and the Casio PX-S 7000 I’ve just received from them is beautiful to look at and play and sounds absolutely mind blowing”

Helpful Report

Posted 1 year ago

“Item as described and very fast delivery. Thanks”

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Posted 1 year ago

“Excellent service and advice. Highly recommend.”

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Posted 1 year ago

“I have used Bonners on a number of occasions and found them reliable and really good at keeping you updated on the process.Their product knowledge is excellent”

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Posted 1 year ago

“Item ordered and item delivered. Ordered Wednesday evening outside of normal business hours. Order was processed in a timely fashion on Friday. There was an average priced shipping cost. It was 2-day delivery. Item arrived on time Monday. Item was as described. Item was fairly priced. Thank you.”

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Posted 1 year ago

“Excellent professional outfit. There was a quality issue with the guitar I bought, they collected it and refunded the purchase within 3 days. Outstanding customer service.”

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Posted 1 year ago

“Excellent. Fast delivery. Good price and good communications from order to delivery.”

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Posted 1 year ago

“Very good.”

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Posted 1 year ago

“Great prices, fast delivery, no worries.”

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Posted 1 year ago

“Quick service and great product (Kawai CA701). Two members helped set up the piano quickly and carried it up a few flights of stairs.”

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Posted 1 year ago

“I have got my headphones from Bonners for a while now as they are very quick in delivering and are very good value.”

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Posted 1 year ago

“Great advice, customer service and good pricing. Thanks”

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Posted 1 year ago

“This was an online purchase of a Roland FP90x digital piano. Everything went fine with the process and the price was good. I went with Bonners as a known quantity in case there are issues down the line, and had also used their online product reviews extensively. Recommended.”

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Posted 1 year ago

“Very Fast, Reliable, and Efficient! Every time!”

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Posted 1 year ago

“Really helpful and pleasant service.”

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Posted 1 year ago

“Always good service”

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Posted 1 year ago

“Excellent service. Ordering process very easy. Staff friendly. Piano arrived quickly.”

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Posted 1 year ago

“Watched the videos with Tony …spoke to super helpful staff..placed an online order…AP 750 delivered quickly…Bonners helped my 70th birthday present ordering a really enjoyable experience. PERFECTION THROUGHOUT! WELL DONE BONNERS🤩”

Bonners Music 5 star review on 17th April 2024

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Posted 1 year ago

“I’ve brought 3 PRS guitars from these guys now and haven’t a bad thing to say ! Super friendly and helpful and answered all my questions. Would highly recommend coming here.”

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Posted 1 year ago

“Great customer service, asked for a photo of the Gibson Les Paul Std. Which was sent Straight away. Delivery perfect. Guitar was even better looking when unpacked. Treated myself after 26 yrs having the same Guitar I started with. Excellent!”

Helpful Report

Posted 1 year ago

Bonners Music is rated 4.9 based on 4,774 reviews