Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,641 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,641 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the Kawai KDP 120 and had excellent service from Bonners. Delivery and installation went smoothly and the whole experience was very professional. Highly recommend.”

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Posted 1 year ago

“I chose Bonners Music as I had done some research online and then wanted to find a physical shop. I called them and asked for more details about their delivery service and found it was in stock and could be delivered within 48 hours. I chose the Bronze delivery which would deliver the instrument to my front door. The delivery driver was incredibly friendly and took great care bringing it to my front door and did lift it over the threshold so it was off the front step (it was 38kg). With every contact I had friendly, efficient service. Thank you!”

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Posted 1 year ago

“Great service, awesome product & speedy delivery”

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Posted 1 year ago

“Excellent service. Griffin transport did a great job. Thumbs up for Jim and Davie.”

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Posted 1 year ago

“Great service from start to finish. And a great price!”

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Posted 1 year ago

“Thank you to all the staff at Bonners Music for a speedy delivery of my Hammond Midi Pedal Board . Excellent service .”

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Posted 1 year ago

“Fantastic service”

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Posted 1 year ago

“Fast, efficient service. All staff highly knowledgeable, communication excellent, highly recommend.”

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Posted 1 year ago

“Ordered a Epiphone Violin bass guitar, good price, arrived in 3 days, set up perfectly.”

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Posted 1 year ago

“Excellent customer service, fantastically knowledgeable showroom staff and very helpful admin staff. Managed to accommodate our delivery request at short notice. Faultless service”

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Posted 1 year ago

“Excellent service! I had a email thanking me for my order and a update on delivery - a personal email. Not a auto response. A very nice touch!”

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Posted 1 year ago

“Great service from Bonners music, however if ordering for delivery, make sure they do not use DX express to deliver your item as very poor courier service.”

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Posted 1 year ago

“Really lovely to deal with. A web purchase was followed up by an email from a real person and very quick delivery”

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Posted 1 year ago

“Excellent service and delivery”

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Posted 1 year ago

“Top notch service. Thank you.”

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Posted 1 year ago

“Your delivery company was hard work”

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Posted 1 year ago

“A very good and efficient service.”

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Posted 1 year ago

“Everything was done quickly and the customer service was exvellent”

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Posted 1 year ago

“Ordered a piano and it was a great price and came really quickly and packaged well!”

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Posted 1 year ago

“I was considering various brands and models of digital pianos, but was undecided on which one to purchase. Visiting Bonners at their Reigate showroom allowed me try out all these digital pianos before making a decision. Having access to a showroom to try all these instruments under one roof is a very much valued and appreciated service. My new digital piano was delivered, assembled and installed by Bonners within a week of placing my order. To everyone at Bonners - thank you very much!”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,641 reviews