Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,638 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,638 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item fantastic. Easy to order. Delivery was difficult as the company who did delivery were unhelpful. But that does not reflect bonners. 5 stars for them I will use them again”

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Posted 4 years ago

“Very helpful on the phone. Stage piano was delivered for free to North of England within 3 working days which is what they predicted. Very pleased with the product. Would definitely use Bonner's again.”

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Posted 4 years ago

“Great service, quick and precisely as ordered.”

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Posted 4 years ago

“Great customer service, helpful and efficient.”

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Posted 4 years ago

“Excellent service from Bonners. Delivery fine and price of piano cheapest on the net. Thanks.”

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Posted 4 years ago

“Fantastic buying experience from start to finish. The guitar was also set up to absolute perfection by Simon their tech - an absolute dream to play! I will be coming back for more where possible. A***”

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Posted 4 years ago

“With the good and quick service of the pleasant staff I go to Bonners if I want a Keyboard.I know the instrument will have been checked thoutherly been given at least a 12 month Warranty and Free delivery in UK Highly recommend // P.Addison”

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Posted 4 years ago

“Excellent, quick and problem free service”

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Posted 4 years ago

“Swift delivery of Kawai digital piano and stand which was well packaged so to avoid transit damage. Bonners gave good advice and I am impressed with the touch and sound of the Kawai given its portability.”

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Posted 4 years ago

“The only negative is that we didn't know when the clavinova was arriving - it just did (not on a TNT van as advised, but FEDEX). Other than that, the service was fine.”

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Posted 4 years ago

“The delivery was quick and all the items (digital piano, stool and the headphone) arrived safely. The products that we bought have been very good too, highly recommend both Bonners and Casio!”

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Posted 4 years ago

“Great website showing full details of the pianos and options I was interested in. Easy to order what I wanted, followed by good after sales service keeping me informed of progress. Piano arrived on schedule.”

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Posted 4 years ago

“Ordered a synth from the on line store. Service was quick an efficient. Would use again and would recommend.”

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Posted 4 years ago

“I recently took delivery of my new Roland digital piano. As it was going upstairs in our barn Bonners arranged at their expense for a specialist team to install it. I was most impressed with installation and the care taken however despite this there was some minor damage. Bonners then immediately arranged for an expert to sort the problem. I have to say the service from start to finish has been excellent and I would have no hesitation in recommending this company.”

Bonners Music 5 star review on 1st November 2021

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Posted 4 years ago

“Product/price /delivery on time and good. Advertising products not in stock... Stool not avaliable even”

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Posted 4 years ago

“Very good e piano！Sounds are good and keyboard is excellent！”

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Posted 4 years ago

“Fast delivery, good quality.”

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Posted 4 years ago

“As always top class service.”

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Posted 4 years ago

“Straight forward to order with easy product information and very fast delivery”

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Posted 4 years ago

“I purchased a Gibson Les Paul guitar from the Eastbourne store and was very happy with the whole experience. The store was easy to find and parking available outside. Myke was very helpful throughout the purchase and the guitar tech setup the guitar perfect. I would definitely recommend Bonners in Eastbourne, this is not a local store to me but will most likely visit again when in the area.”

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Posted 4 years ago

Bonners Music is rated 4.9 based on 4,638 reviews