Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,912 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Visited our local store (Bletchley) to see range of digital pianos. We were pleased with the range on offer and staff were very helpful in explaining the various features of the ones we were interested in. We went away with details of several pianos and thought about it over a few days. Once we had decided, we placed the order via the web site and had a call the following morning to arrange a delivery date and time. We were pleased that delivery was by Bonners own transport rather than a carrier and it turned up on time. We're delighted with our new digital piano and very happy with the service provided by Bonners.”

Helpful Report

Posted 4 years ago

“Item posted within good timeframe, small problem which was handled promptly by Bonners excellent customer service. Would definitely use again and recommend!”

Helpful Report

Posted 4 years ago

“Excellent customer service and communication. Very nice touch having the tech check the guitar out before sending it out. It’s awesome and I’m very happy :)”

Bonners Music 5 star review on 24th February 2022

Helpful Report

Posted 4 years ago

“Excellent service and quick delivery. Would use again.”

Helpful Report

Posted 4 years ago

“Spoke to Allison about my order she talked me through my first online order I couldn’t fault her the piano was delivered the next day as she said it would be she is a credit to your company many thanks I will recommend others about your company many thanks”

Helpful Report

Posted 4 years ago

“I was very pleased with the deal I got and delivery and my keyboard but I was told that Tony from the YouTube video would let me know what styles he used and I emailed for them and got no response”

Helpful Report

Posted 4 years ago

“Very helpful and knowledgeable staff. Prompt attention should any issues arise. Fast, reliable delivery. Thank you.”

Helpful Report

Posted 4 years ago

“The only site I found that sold Hammond oil. Delivered within days”

Helpful Report

Posted 4 years ago

“Second purchase from Bonners and great service and product.”

Helpful Report

Posted 4 years ago

“Great service . I ordered a paid I stool online . Received a personal email to confirm the order and it was delivered in days exactly on time. Piano stool seems very sturdy and perfect”

Helpful Report

Posted 4 years ago

“Very happy with the service and product”

Helpful Report

Posted 4 years ago

“Great Service,quick delivery and really competative price.What more could one want.”

Helpful Report

Posted 4 years ago

“Smooth transaction, the members of staff (I believe were Tom and Myke) who I spoke to were very attentive and helped with any queries I had. very happy with my purchase. Thanks again.”

Helpful Report

Posted 4 years ago

“Keyboard bundle received and works well. I'm looking forward to years of learning and enjoyment. Some delay in seding the bundle out as there appeared to be some mix up at the store however not too big a deal as it was only a few days.”

Helpful Report

Posted 4 years ago

“Exceptional service and communication from first purchasing to delivery! Would definitely recommend and buy from again over other online music stores. Very satisfied!”

Helpful Report

Posted 4 years ago

“Excellent. Quick service no issues and a great price.”

Helpful Report

Posted 4 years ago

“Excellent quality products and service.”

Helpful Report

Posted 4 years ago

“Second time if bought from Bonners and both times the service and communications was just brilliant. Nice touch getting a personal email thanking me for my purchase. I have no hesitation buying again from here next time I’m in the market.”

Helpful Report

Posted 4 years ago

“Very friendly staff. I purchased a Roland FP90X which was delivered very promptly and in perfect condition. Very happy with the overall service.”

Helpful Report

Posted 4 years ago

“This was my first guitar purchase from Bonners, and everything has been excellent. I'm very pleased with my purchase and the service received, and they will be my first choice in future. Hopefully I will be buying another guitar from Bonners soon. Thank you.”

Helpful Report

Posted 4 years ago

Bonners Music is rated 4.9 based on 4,912 reviews