Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,636 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a telephone call from Bonners telling me they had my order, when it would be sent etc. So nice to have the personal touch. Excellent service. Piano fairly easy to assemble. Looks beautful, sounds amazing.”

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Posted 4 years ago

“Guitar gorgeous Sounds fantastic Delivery great”

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Posted 4 years ago

“Thanks. Good product and service”

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Posted 4 years ago

“Excellent service and good communication throughout”

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Posted 4 years ago

“Great service, good price and good customer service. Very pleased overall”

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Posted 4 years ago

“Great price great piano all round top quality service. Thank you”

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Posted 4 years ago

“Nice second hand Korg Wavestate in excellent condition delivered timeously and extremely well packaged. The comms were good and receipt PDF arrived on time. Excellent service that I would recommend and will use again should the right item arise. Top marks, Bonners.”

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Posted 4 years ago

“no hassle and quick delivery”

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Posted 4 years ago

“Ordered Kawai ES110 Sent out straight away received 2 days later. Was emailed regarding status of order. Excellent customer service”

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Posted 4 years ago

“Bonners were happy to deliver order from Milton Keynes to the Highlands without quibbling over some 'remote and rural' nonsense that their competitors were using. Personal touch phone call after placing order and the order was received within 2-3 days. Highly recommended.”

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Posted 4 years ago

“Es110 is amazing. Very good quality sound.”

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Posted 4 years ago

“Order delivered promptly and with great service. 2nd order with this company and won't be the last.”

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Posted 4 years ago

“Serious sellers we have here. Fast delivery. Very competitive price. I’m definitely, pleased.”

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Posted 4 years ago

“Bonnets were helpful from onset, guitar I ordered was in stock set up within 24 hours and delivered following day with guitar being protected properly while in despatch”

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Posted 4 years ago

“Buying process simple, delivery very quick, equipment very good.”

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Posted 4 years ago

“I visited the shop on October 8th with my fender jazzmaster as I was having problems with it. I spoke to Mike who then spoke to Simon and even though Simon was very busy fixing other people’s guitars he took time out to fix my issue for me great credit to the team”

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Posted 4 years ago

“All as described, prompt delivery”

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Posted 4 years ago

“Bonners were excellent although the delivery company they use was disappointing. They lost one of two packages during the first delivery and their tracking system was of no use whatsoever. However, the delivery driver was good.”

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Posted 4 years ago

“Great service from Bonners. Great price, great delivery, great product.”

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Posted 4 years ago

“good customer services”

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Posted 4 years ago

Bonners Music is rated 4.9 based on 4,636 reviews