Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,775 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to purchase from. By far the most competitive price wise in comparison to other music companies. Delivery took two days from time of purchase to being delivered. I originally looked on rimmers music and the same piano wasn't in stock until the end of Feb also which was a factor I my decision to purchase from Bonners. I liased with Amanda via email prior to purchasing the Kawai kdp120 digital piano and she was a big help in answering my queries before purchase. I would certainly recommend Bonners to anybody else and would also use them in the future.”

Bonners Music 5 star review on 28th January 2022

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Posted 4 years ago

“Fantastic quick service and delivery. Good price and good communication”

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Posted 4 years ago

“Very quick dispatch and fantastic price. Will shop here again.”

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Posted 4 years ago

“Excellent customer service. Delivery was on the scheduled day, and the delivery guys were great. Our piano was put together and left ready to play. Recommended.”

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Posted 4 years ago

“When I saw the excellent video demonstration of the Yamaha P-515 I knew this was the one for me. All the ordering and delivery went very smoothly. Your package made ll the difference as I have got all I need, Thankyou”

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Posted 4 years ago

“Friendly, knowledgable and helpful staff. Good communication until piano arrived in time. Good exprience overall.”

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Posted 4 years ago

“Super friendly and helpful staff. Great service!”

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Posted 4 years ago

“Great service. Delivery was on time and very professional.”

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Posted 4 years ago

“Online videos were the most informative, prices most transparent (delivery costs clear) and the delivery service was superb.”

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Posted 4 years ago

“Bonners were brilliant to deal with. I got a call the day after my purchase to arrange delivery of my new piano. The chap was super friendly and sent me through a confirmation email. Very happy to deal with Bonners and best prices and service around!”

Bonners Music 5 star review on 27th January 2022

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Posted 4 years ago

“My initial contact was by 'phone (got through straight away) and a most helpful lady was able to answer all my queries. Having now placed three orders I have found the delivery and packing arrangements first class as is the product”

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Posted 4 years ago

“Very helpful pre-sales advice, matched competitor's pricing and prompt delivery. What's not to like?”

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Posted 4 years ago

“Staff helpful. Very easy purchase. Item delivered with 2 days. Thank you.”

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Posted 4 years ago

“Speedy delivery. Very happy...”

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Posted 4 years ago

“Great service communication and delivery. Thank you!”

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Posted 4 years ago

“Excellent all round. Staff were very interested, speaker was very well packaged and delivered exactly when they said. Highly recommend”

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Posted 4 years ago

“Ordered a Piano, and was contacted straight away by their friendly staff and was given several options for delivery. Very pleased with the service and will order from Bonners again.”

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Posted 4 years ago

“Great company to deal with. Had slight problem with delivery of the accessories but great communication with Emma Browne who responded immediately to all communications. Would highly recommend this company..”

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Posted 4 years ago

“I contacted Bonners Music for a bit of advise before purchasing a new digital piano and found them very helpful. Also they were very good when it came to delivery. A pleasure to deal with a courteous, professional company, highly recommended.”

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Posted 4 years ago

“Great service and great price”

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Posted 4 years ago

Bonners Music is rated 4.9 based on 4,775 reviews