Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice folk who know their stuff”

Helpful Report

Posted 9 years ago

“I have found Bonners extremely helpful and their staff very courteous. Tony White's knowledge of pianos is extensive and obviously has a lot pf experience. I have only just returned to the music industry after forty years and Tony has been most useful in ensuring I have the right equipment to suit my needs. I can thoroughly recommend them to anybody with confidence.”

Helpful Report

Posted 9 years ago

“Clear and prompt communication made it very easy to do business with Bonners. Part exchange offer was very good and in line with eBay research. Shipping and packaging for island delivery was excellent too. Very satisfactory all round. I would go straight to Bonners again if seeking a similar deal or product although I am very happy with my Korg Kronos so it may be a while.”

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Posted 9 years ago

“So so pleased with my new epiphone . The service was brilliant no hassle easy to deal with Bonner's such a pleasant company and I would certainly use you again .”

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Posted 9 years ago

“Easy to use website makes the ordering process very straightforward. Customer services excellent and very responsive. Great communication throughout from order to delivery. Would have no hesitation in using again.”

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Posted 9 years ago

“Everything was first class: from initial enquiry through delivery and installation, Bonners staff were efficient and friendly. Plus, I have an excellent piano at a good price.”

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Posted 9 years ago

“Efficiently dealt with order and the guitar was a pleasure to play without any additional setting up. It was also the best price I could find at time.”

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Posted 9 years ago

“Very helpful on the phone when organising the purchase and prompt delivery.”

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Posted 9 years ago

“I always enjoy dealing with Bonners. Friendly professional staff, & a good range of products. See you again soon.”

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Posted 9 years ago

“good price for an unmarked ex demonstration model”

Helpful Report

Posted 9 years ago

“What can I say, order was taken by phone late afternoon and the instrument was dispatched the same day, arriving the following morning. Staff member (sorry I've forgotten your name) was polite, efficient and helpful.”

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Posted 9 years ago

“Only disappointment was that Price Match was not permitted with a Trade In, although the Interest Free Option was still available.”

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Posted 9 years ago

“being very very helpful with my purchase when i had any sound from the speakers they promptly sent me a new subwoofer cable , Well done Bonners Music , Mr A Smith .”

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Posted 9 years ago

“Very good and honest advice.”

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Posted 9 years ago

“Quick, easy and efficient. A great service. Thank you.”

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Posted 9 years ago

“Prompt delivery”

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Posted 9 years ago

“Used Bonners for many years .would not shop any place else for Music gear .mike and Mark until he left have been outstanding with their service. Had to upgrade the the speakers from the db 10 to the db12 .no complaints .keep up the good work”

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Posted 9 years ago

“The guitar was the best priced anywhere and combined with great service and quick delivery make Bonners the natural choice !”

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Posted 9 years ago

“very good and friendly store high recomend”

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Posted 9 years ago

“Visited the showroom and shown a variety of different instruments, resulting in a decision being made to purchase an instrument that, on reflection, suited one partner but not the other. However, the seed had been sown and so several hours were spent listening to instrument comparisons on a variety of websites. A second visit to the showroom started with the pair of us having made different decisions about what we wanted! Thankfully, an hour with your knowledgeable salesman found a way to make us both happy (!) even though we had blown our budget (which probably made him happy!!!). End result: a pair of satisfied customers.”

Helpful Report

Posted 9 years ago

Bonners Music is rated 4.9 based on 4,922 reviews