Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,782 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,782 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good communication kept me up to date with the arrival of my Genos and very good price”

Helpful Report

Posted 8 years ago

“I recently upgraded from a Yamaha CLP 535 to a Kawai CA67 which I purchased recently from Bonners and out of all the dealings I have had with other piano retailers, Bonners have been the best by far! One of their strengths, in my personal experience, is their delivery service. As my apartment is situated on the second floor, other retailers have wanted to charge me an arm and a leg for delivery. With Bonners, however, not only were they able to deliver free of charge, they also arranged for my piano to be assembled too and at no extra cost. The sales staff aren’t pushy (thanks go out to Tom at Bonners Eastbourne) and to say they’re really helpful is an understatement. Thanks go out to the team @Bonners, you deserve all the success you’ve already accomplished and more. Thanks again.”

Helpful Report

Posted 8 years ago

“Everything was perfect. Thank you!”

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Posted 8 years ago

“Very professional and polite delivery staff. Recommended unconditionally.”

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Posted 8 years ago

“Outstanding customer service particularly after the sale. Thank you Bonner’s”

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Posted 8 years ago

“Knowledgeable staff. Wide range of instruments available.”

Helpful Report

Posted 8 years ago

“Quality of instrument great and the guys delivering it did a great job and unpacking the piano and getting it all set up. Excellent price too! Only improvement could be delivery times for those outside of London ... the wait was 3 weeks even though it was in stock!”

Helpful Report

Posted 8 years ago

“I watched a couple of Bonners keyboard comparison reviews on Youtube which were very informative and helped me decide which keyboard to buy. I telephoned Bonners to check that the product I wanted was available and obtain confirmation on the additional items included in the offer. The delivery was prompt and the items received were exactly as described on their website. The packaging offered good protection to the products sent. The Roland PF-90 performs beautifully and I am very happy with my purchase.”

Helpful Report

Posted 8 years ago

“Excellent communication. Reasonable px offer. Pleasure to do business with.”

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Posted 8 years ago

“No pressure from the staff, just sound advice. Would highly recommend.”

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Posted 8 years ago

“It was a no brainer with a great trade-in price for my Kawai VPC 1. The Kawai CA98 is fantastic, excellent sound, keyboard feel and looks.”

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Posted 8 years ago

“Tremendous place with really helpful staff”

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Posted 8 years ago

“Excellent service. A very good price for an insrument in perfect condition. I was so pleased that when I saw you had another identical instrument, I bought it for a friend. Well packed and efficiently delivered.”

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Posted 8 years ago

“Great Knowledge, ability to compare pianos, excellent service.”

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Posted 8 years ago

“Lots of instruments to choose from and expert advice”

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Posted 8 years ago

“Product was in stock price was competitive delivery arrived on time . And we are very pleased with the piano .”

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Posted 8 years ago

“Excellent service. Very helpful and pleasant staff. Very competitive price.”

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Posted 8 years ago

“Fantastic company and service I would highly recommend them.”

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Posted 8 years ago

“great service no hassle you know you are buying the best equipment when you buy from Bonners great service .”

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Posted 8 years ago

“Great honest service. Thanks”

Helpful Report

Posted 8 years ago

Bonners Music is rated 4.9 based on 4,782 reviews