Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,365 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,365 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service especially from Tony White and Amanda Jones who showed the professional expertise and friendliness that I have come to expect from Bonners Music.”

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Posted 6 years ago

“Have bought from Bonner’s before as they are fairly local. When this guitar became available, I reserved one with the help of some handy guys. They kept me informed of things and the delivery date. On collection, parked easy at the store and picked up the guitar. Most pleased with all concerned. Thank you Bonner’s!”

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Posted 6 years ago

“Excellent service from Bonners, they are always on hand to give advice or to point you in the right direction.”

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Posted 6 years ago

“Escellent service from knowledgeable people. Quick delivery at a time to suit us.”

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Posted 6 years ago

“Superb delivery speed and communication, great 0% interest finance option, and my Kawai is a dream. Very happy.”

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Posted 6 years ago

“Had an issue with a keyboard bought as a Christmas present for my son. Contacted Bonners and with a couple of weeks someone had been out and fixed the issue. Good customer service.”

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Posted 6 years ago

“Really knowledgeable and helpful”

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Posted 6 years ago

“Amazing service! Best of any music store I tried AND the best deal to boot!”

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Posted 6 years ago

“Excellent customer service”

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Posted 6 years ago

“The Fender Elite was the best choice for me and the staff were brilliant at helping me to work through all the options of the guitar and decide whether this one was correct for me.”

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Posted 6 years ago

“Wonderful installation. Very grateful. The instrument was priced competitively and three people came to install it. 6 months on and it is still working perfectly. Thanks.”

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Posted 6 years ago

“My part exchange deal was very fair and negotiations were carried out in an efficient way, the shop staff were polite and knowledgeable. Delivery was on time and the delivery men were very helpful Overall I am delighted with both the service and the instrument”

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Posted 6 years ago

“Great service - kept informed all the way and arrived spot on time. I could not be more pleased! Definitely, if you're thing of purchasing, Bonners Music is the place to go - good prices, great in-house demos, superb service! Thanks you all at Bonners Music!”

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Posted 6 years ago

“Greg had broad knowledge in the domain and answered all the questions i had leading to the purchase of my new piano. Since i have become acquainted with it i am sure this was instrumental in choosing the correct instrument, from the correct vendor. Would recommend.”

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Posted 6 years ago

“Just about as helpful as they could possibly be. Really excellent service.”

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Posted 6 years ago

“I purchased this before Christmas when there wasn't alot of stock around for the kit. Upon calling the sales staff went out of their way to check there was one available, luckily there was and at right price. It arrived safely. A smooth and simple process for me, the kit is amazing, thanks! Rob”

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Posted 6 years ago

“Great customer service. My purchase - the Blackstar FLY stereo pack, is a versatile/compact amp with a connecting slave speaker. Impressive sound for its diminutive size. Built in effects work well. I recommend Bonners Music and their range of quality instruments and accessories.”

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Posted 6 years ago

“Friendly staff, gave me a fair deal on the part-exchange, and price of purchased item comparable to on-line sites. Would definitely use Bonners again”

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Posted 6 years ago

“Absolutely brilliant company. I received very well informed answers from the friendly staff at Bonners from visiting the store, to delivery, (They use the best piano movers out there) right through to after sales tuning. I was extremely happy with the service and love my K15! I absolutely recommend Bonners to anyone looking to purchase a piano.”

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Posted 6 years ago

“I have just purchased a Roland Electronic Drum Kit from Bonners at Eastbourne. I found the store by chance after a web search for Roland dealers and visited to discuss and for guidance. I was attended to by Dan, who was excellent - very helpful, full of customer focus and very enthusiastic. I could not have asked for more. I placed my order and collected a few days later. Again, Dan gave fantastic customer service and I am very pleased with my purchase. Thank you and I fully recommend Bonners Music Store (very competitive prices as well).”

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Posted 6 years ago

Bonners Music is rated 4.9 based on 4,365 reviews