Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,638 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,638 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and excellent staff support!”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“I am most happy with the keyboard. It has a 3-pedal board and a volume pedal (v useful for organ). It also has a rather formal beauty which is most appealing. Most important the keys feel more like a real piano. The service I had from you was superb.”

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Posted 5 years ago

“Geoff was very helpful and understood what I needed. Would now like a pedal board for when I am playing the organ!”

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Posted 5 years ago

“Professional, knowledgeable and reliable with extensive stock in show rooms”

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Posted 5 years ago

“I received total satisfaction and would gladly use Bonners again”

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Posted 5 years ago

“Excellent service and expert knowledge given to help chose between all the different digital pianos on the market”

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Posted 5 years ago

“Very friendly and knowledgeable staff. Great experience as someone who was purchasing their first instrument.”

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Posted 5 years ago

“I was very happy with my new piano, YAMAHA P515. The experience to compare other similar models at Bonner Music was excellent and fun.”

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Posted 5 years ago

“Very good store. Did part ex deal. Got new Dexibell P3 piano. No problems at all.”

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Posted 5 years ago

“Very quick, polite and helpful service. Arranging delivery was very easy. Managing a large box and doing self - assembly required a lot of attention so some might prefer assembly by. Bonners for peace of mind. Recommended”

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Posted 5 years ago

“Recommended. Brilliant customer service. Really helped my teenage son feel at ease. You know your stuff !!!! Thank you. We will return.”

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Posted 5 years ago

“Good service and nice little guitar. It took longer to arrive than originally antcipated but arrived in perfect condition and well set up.”

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Posted 5 years ago

“Lovely people , helpful and professional, they were local and internet price matched , we were very happy and we’ve been back since to buy more items 👍”

Bonners Music 5 star review on 2nd April 2020

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Posted 5 years ago

“excellent. communication, price delivery - all super and top service.”

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Posted 5 years ago

“The staff at the Reigate store were excellent and very informative and there was no pressure just good advice. I would highly recommend Bonners music.”

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Posted 5 years ago

“Absolutely fantastic!!! Have never played the piano before and rang them for advice to ensure the item i had chosen was adequate for my needs. I spoke to a lovely gentleman who kindly confirmed that the item chosen was a good choice for my needs. I was allowed to pay monthly and on an interest free plan. I placed the order on line and delivery was quick and packaged well. The driver was also helpful & professional. I wouldnt hesitate to buy from Bonners in the future.”

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Posted 5 years ago

“The guitar is excellent, and I had perfect service from Bonners. The guitar arrived quickly, they collected my part-exchange, and the guitar was perfectly set up, and in perfect condition. I can heartily recommend Bonners; buy with confidence!”

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Posted 5 years ago

“Very friendly, very helpful, knowledgeable people and a showroom like piano heaven. A real pleasure to deal with and ended up with a lovely new piano into the bargain....!”

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Posted 5 years ago

“I was looking to buy an electric piano with an authentic acoustic sound and feel. Bonners expertly advised options and played some pieces for me.I then tried the pianos myself with no pressure selling whatsoever. A difficult choice between 2 but finally settled on the Kawai - and I'm very pleased I did. A fantastic piano at a good price. Bonners were very helpful in getting it into my car as I was too impatient to wait for the free delivery!! Great service and excellent selection to choose from.”

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Posted 5 years ago

Bonners Music is rated 4.9 based on 4,638 reviews