Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,347 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,347 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 22nd April 2025

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication and service provided”

Helpful Report

Posted 11 months ago

“Fast delivery next day delivered, will shop there again definitely.”

Helpful Report

Posted 11 months ago

“We visited Bonners on line and then the Eastbourne shop. We had excellent and cordial advise; also the many exemplars in the shop did help to decide what to go for. In the end our choice was based on the Bonners review and piano samples commentaries on line, and we ended up purchasing a digital piano which costed more than the one we had considered at the start. The transport and assemblage was organised prompty and efficiently according to our availability. The whole prosess lasted less than a week, from ordering to playing. We highly recomment Bonners.”

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Posted 11 months ago

“The piano stool was as beautiful as in the picture. Delivered courteously and on time.”

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Posted 11 months ago

“Alas I live nowhere near a Bonner's shop, but online and over the phone they made spending over three grand on a fab Hammond organ and stand a distressingly painless experience, so I'm now destitute but happy! Tony's videos on their website earned the fifth star; more of these please.”

Helpful Report

Posted 11 months ago

“Everyone was professional, helpful, had outstanding knowedge - no question could not be answered and with confidence and explanation. They listened carefully to what we were looking for and were patient, helpful and supportive. The delivery was outstanding. Very profressional and respectful. We went to lots of shops and this was a level above everyone else! Thank you.”

Helpful Report

Posted 11 months ago

“I wanted to buy a digital piano but needed advice. The person who helped me was patient and informative. The ordering and delivery processes were smooth and I am now really pleased with my purchase. Thank you Bonners.”

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Posted 11 months ago

“First time dealing with Bonners and must say the experience was great. Good communications and the used Genos I bought was in superb condition when delivered. Will definitely use Bonners again!”

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Posted 11 months ago

“excellent service”

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Posted 11 months ago

“My partner was extremely pleased to receive the Boss Katana Go for his birthday. I was kept updated on delivery and it arrived promptly and earlier than expected. Thank you!”

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Posted 11 months ago

“A good experience all round. Bonners has a lovely site in Reigate where we could try out the pianos and take extra measurements. The staff were very helpful and knowledgeable. Ordering online was straightforward and delivery was smooth a professional.”

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Posted 11 months ago

“Excellent service and delivery. Very pleased with my purchase.”

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Posted 11 months ago

“Used Bonners a number of times now and always great service even though I’m 300 miles away.”

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Posted 11 months ago

“This my second piano from Bonners again superb service helpful and patient Stunningly fast shipment to my home right across the country from them Delightful to speak to regarding ordering/arranging delivery Tom Tim Emma and everyone I spoke with on the phone were just lovely people to do business with I couldn’t recommend them enough and the piano well what can I say Magnificent I’m a massive Rachmaninov focused pianist and the Casio PX-S 7000 I’ve just received from them is beautiful to look at and play and sounds absolutely mind blowing”

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Posted 1 year ago

“Item as described and very fast delivery. Thanks”

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Posted 1 year ago

“Excellent service and advice. Highly recommend.”

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Posted 1 year ago

“I have used Bonners on a number of occasions and found them reliable and really good at keeping you updated on the process.Their product knowledge is excellent”

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Posted 1 year ago

“Item ordered and item delivered. Ordered Wednesday evening outside of normal business hours. Order was processed in a timely fashion on Friday. There was an average priced shipping cost. It was 2-day delivery. Item arrived on time Monday. Item was as described. Item was fairly priced. Thank you.”

Helpful Report

Posted 1 year ago

“Excellent professional outfit. There was a quality issue with the guitar I bought, they collected it and refunded the purchase within 3 days. Outstanding customer service.”

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Posted 1 year ago

“Excellent. Fast delivery. Good price and good communications from order to delivery.”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,347 reviews