Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,726 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,726 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent music shop. Purchased online a digital piano from Bonners Music and it was delivered in a couple of days. Communication with Bonners was excellent too.”

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Posted 11 months ago

“Great item at a good price. Quick delivery.”

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Posted 11 months ago

“Really helpful- really responsive to all my enquiries and have excellent advice- keyboard delivered very quickly- many thanks!”

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Posted 11 months ago

“Great and helpful service.”

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Posted 11 months ago

“First class professional service from the friendly lady who spoke to me on the phone and from the two affable chaps who delivered and assembled the piano”

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Posted 11 months ago

“Bought a digital piano, easy communication and professional service. Installed by their own staff.”

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Posted 11 months ago

“Yamaha Clavinova CLP 835R: I enquired about purchase having seen a lower price than advertised by Bonners. A short check (by a very pleasant lady at the Eastbourne branch) and I was offered a price match. I purchased the digital piano on-line on Sun 03 Mar 2025. It was delivered as a flat pack into my house (ground floor) by courier the following Wed am. I assembled it in a couple of hours with brief help from a friend lifting the main unit from the strong cardboard packing case and was playing the fabulous Bosendorfer sampled sound minutes later. All in all a great experience.”

Bonners Music 5 star review on 10th March 2025

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Posted 11 months ago

“Easy transaction and fast delivery, good communication, quality product - many thanks”

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Posted 11 months ago

“No nonsense ordering, swift delivery, very pleased thank you.!”

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Posted 11 months ago

“Ordered on the website Casio PX-S7000. Delivery next working day as planned. I've not contacted the shop as this was an online order. BUT should have gone to the shop first to try the keyboard. Having put the stand together and used the keyboard for a couple of days I've now taken it apart and put it in a cupboard. Offering it to music students for £500. Compared to my upright acoustic it is very poor. Maximum useable to Grade 1 classical. Two main problems: not touch sensitive and keys (pivot point) far too short make it unuseable.”

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Posted 11 months ago

“Good prices... quick to order, quick delivery and very good communication as soon as I purchased the Vox Amplifier.”

Bonners Music 5 star review on 7th March 2025

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Posted 11 months ago

“Great service. Guitar arrived very well packed and plays really well with no adjustments needed.”

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Posted 11 months ago

“Item arrived as expected in a very timely manner. The price was competitive. Very satisfied customer!”

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Posted 11 months ago

“Excellent choice of products, great service & value for money, customer reassurance, speedy delivery and updates. All round amazing service and piano is beautiful. Thank you, my daughter's very happy indeed.”

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Posted 11 months ago

“Excellent service as always”

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Posted 11 months ago

“excellent product at a good price and fast dispatch.”

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Posted 11 months ago

“Excellent product, easy to order, arrived on time.”

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Posted 11 months ago

“Excellent service! Highly recommended.”

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Posted 11 months ago

“Absolutely fantastic. Very happy with my new Nord Grand 2 bundle. Also customer aftercare is exceptional.”

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Posted 11 months ago

“Amazing customer support service”

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Posted 11 months ago

Bonners Music is rated 4.9 based on 4,726 reviews