Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,347 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,347 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 22nd April 2025

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of music gear and accessories. Delivered quickly, all good.”

Helpful Report

Posted 10 months ago

“Great service, ordering online was simple and fast delivery. Even gave me a price match refund after I purchased the piano after a price matching from a different website.”

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Posted 10 months ago

“Just the piano stool I’ve been looking for and arrived super fast. Thanks.”

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Posted 10 months ago

“Item was in back order, I was kept informed and my queries were answered promptly. Super friendly and heplful throughout”

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Posted 10 months ago

“Great service and my Genos was delivered safe and sound as quoted. Jim”

Bonners Music 5 star review on 20th June 2024

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Posted 10 months ago

“Perfect customer service 10/10 thank you”

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Posted 10 months ago

“I pre-ordered a Roland digital piano package, which had a long lead time. Responses to my enquiries were answered promptly and courteously, and when the order was in I was given detailed delivery information before despatch. In a rural area deliveries can be troublesome but I had every confidence and the delivery was made as expected, with a friendly helpful driver. No hesitation in recommending Bonners!”

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Posted 10 months ago

“Item as described and communication has been excellent. There were major issues with the delivery company (not Bonners fault) and they couldn't have been more helpful in getting these resolved. Excellent service.”

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Posted 10 months ago

“Good price and super quick delivery”

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Posted 10 months ago

“Excellent Service and very friendly and helpful staff.”

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Posted 10 months ago

“Purchased Yamaha P-145 Elite Package. Excellent response on Price Match which was very quick and efficient. Picked up package at Milton Keynes and found it would not fit in my vehicle. Staff incredibly helpful, removed packaging and carefully put items in my car. I can only say thank you to Amanda and Colleague for their excellent service. I would not hesitate to purchase my next instrument from Bonners.”

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Posted 10 months ago

“Epiphone 335 arrived when it should have,loverly blueberry burst,very good shop to deal with 10/10”

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Posted 10 months ago

“Great service: fast, kept me informed, item exactly as advertised”

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Posted 10 months ago

“Great service. Very helpful and knowledgeable staff.”

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Posted 10 months ago

“Superb videos on-line from Tony on Hammond SK -pro (I’d love to see more) very helpful staff on the phone, great delivery service. 100% top drawer service.”

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Posted 10 months ago

“Fantastic ! , fantastic price , lovely customer service .swift delivery .”

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Posted 10 months ago

“Recently ordered a Roland MP10 set for my wifes 70th birthday present. Really helpful sales person. Good delivery and the product is of an excellent standard. Wife is over the moon!”

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Posted 10 months ago

“Fantastic! I'm absolutely over the moon with my Squier Classic vibe fretless Jazz bass and the gig bag is a premium one. No-one could match the price that Bonners offered, not even my local well known Birmingham stores. It's always a gamble buying online, but, you get a brand new bass out of the WELL PACKED!!! box, and this one is a beauty! Well done Bonners Music. A1.”

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Posted 10 months ago

“The Order was delivered on time. Clavinova CLP725B was assembled by very able and polite team and the instument works fine. As the Yamaha documentation may as well have been in Japanese I had to ring the support team to find out where the USB socket was. This was answered quickly. I wish I had thought to ask the enginneer to fit it for me when I found where the socket was. Being in our 70's and me in a wheelchair we had to engage one of our neighbours to complete the task. All I have to do now is learn to play the piano.”

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Posted 10 months ago

“Could not get Kawai headphones anywhere but Bonners had them and shipped the quickly. Kawai SH-9 headphones, brilliant.”

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Posted 10 months ago

Bonners Music is rated 4.9 based on 4,347 reviews