Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from Bonners Music and great prices too. Communication was good and staff were extremely helpful, as well as offering a great part exchange deal and free collection. I will definitely use Bonners again and I am very pleased with my purchase.”

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Posted 11 years ago

“Excellent deal, held the instrument for me for a small deposit. The support and communication from Bonners staff was first class. Due to distance i stay from Bonners (300 miles away) I have never visited the shop, but wish i could to thank the staff personally.”

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Posted 11 years ago

“Purchased 3 keyboards in the past from Bonners and the service still remains Excellent. From the moment I part ex my old keyboard and the great price they give me for it, to the very informative updates on when the new one will be arriving. Bonners bend over backwards to arrange top notch service. The latest Keyboard I purchased from Bonners is the Outstanding Korg Kronos 2 88.Everthing was set ready when I turned on & help was on hand to get started, which you really need with the Kronos Workstation. as there is so much to learn. I am glad I have Bonners there when I need them and will continue to use them in the future.”

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Posted 11 years ago

“Customer service was excellent. Even when I had a problem with my broken double bass pedal, they swapped it for a brand new one!”

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Posted 11 years ago

“The Korg PA900 is an excellent keyboard and I was saving like mad to get the £1500 to buy one. Bonner's had a pre owned model and when I enquired about it's condition was told it was as good as new. True to their word I saved a few hundred pounds and have a great keyboard at a huge saving. Delivery and packaging was excellent and I would recommend them as a trustworthy company. Of course I cannot comment on after sales because the Keyboard is working perfectly so have had no need to get back to them.”

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Posted 11 years ago

“Very servise”

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Posted 11 years ago

“I recently purchased Yamaha's PSR S970 Keyboard and I am very pleased with it. The service from Bonner's was excellent , friendly and helpful. I cannot recommend them highly enough. Richard.”

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Posted 11 years ago

“Sorry I have not used this product as I was advised the more complex product with features that I didn't require . The product has not been used at all and if i had the chance I would exchange for a more suitable version . As we live on the Isle of Wight and were visiting Eastbourne on holiday this could be difficult , any answers ?”

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Posted 11 years ago

Hi Nigel, Sorry to hear you're not getting on with your new keyboard. Give us a call on 01323 636140 and we can talk you through some alternative options. Kind Regards, Amanda

Posted 11 years ago

“Excellent service and a competitive price. Delivered the very next day within the notified time-slot.”

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Posted 11 years ago

“Very prompt delivery of this well priced unit which was recommended by Bonners and is Fantastic. Thank you”

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Posted 11 years ago

“Excellent customer service, unfortunately let down by items being delivered in two batches on separate days which was very inconvenient When we spoke to the delivery company they said the piano would be too heavy for one man so had to be delivered by 2 people. The next day the piano was delivered by one man no problem. Would by from again but they should find a better delivery company.”

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Posted 11 years ago

“As usual with Bonners Music I have received excellent service and the expansion pack works well. Jackie White looks after me so well and I know she would be just the same with others.”

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Posted 11 years ago

“it took a while to get it all up and running - what a machine! I still don't fully understand it's architecture but working on it. Bonner's is the best music shop I've been into in ages, a total shame that we couldn't have stayed and looked around more - a truly vast collection of musical stuff. Very helpfull staff, very nice people, the best sounding keyboard I've ever owned. Many thanks - Simopn Spurrell.”

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Posted 11 years ago

“Very friendly helpful staff both in store and delivery. Definitely recommend buying from these folks. Good knowledge”

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Posted 11 years ago

“Very prompt service. Quick delivery!”

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Posted 11 years ago

“Very prompt delivery. Please with the drumkit”

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Posted 11 years ago

“I auditioned the Piano on-line first via YouTube, Bonners is some distance from me, I live in Rochester, Kent. Having made the decision to buy, I next applied for finance on-line, interest free 12 months with a small deposit. I have used this service before, and found it great for cash flow and it helps your credit score. The big day arrived, I went on a Saturday to the store, reasonable parking available, shop not too busy, and sales people not pouncing on me, just making sure I was comfortable, got me a pair of headphones, left me to it and I tried out the competition to the Roland RD-800 as well as the actual unit. Fell in love with the sound of the piano, and the feel, still nobody pressuring me, until I said Yes please. The entire process was done in 15 minutes, deposit paid, and the piano arrived in excellent condition on the chosen day. Bonners, I recommend their service, their after care, the pricing, their finance deals, they are the entire package in my needs, I will be back for my next keyboard companion which looks like the new Roland DS88, to sit on top of my RD-800. Nothing is too much trouble, and make sure if you don't know what you actually want, you plan for a day out, so much stock to audition, so little time in less than a day! Roland Beaumont.”

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Posted 11 years ago

“Excellent service as usual”

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Posted 11 years ago

“I received a very good price for my Kawai CA97, which included a height adjustable matching stool and delivery upstairs in my house. Very satisfied with the experience.”

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Posted 11 years ago

“Always great attentive service.”

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Posted 11 years ago

Bonners Music is rated 4.9 based on 4,922 reviews