Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was marked a little from being a demonstration unit but the price was knocked down sufficiently. I was pleased with the trade-off. The service was excellent as usual from Bonners.”

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Posted 11 years ago

“I scoured the internet for my Roland HP 504 digital piano. Bonners were offering a better service than even some of the eastern european and German websites. For the same price as the cheapest internet deal i was able to visit their store, try different pianos and get a professional demonstration. Im glad i did this as the piano i thought i wanted wasnt suitable. I prefered the touch and sound of the 504. included in the price was a piano stool and a pair of headphones. The piano was delivered by two professional piano deliverers, who were polite and friendly and assembled the piano in my home for no extra charge. you really cant get better than that can you.”

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Posted 11 years ago

“This instruments is way beyond my ability, but somehow great fun to play with. On the purchase, the explanation from the shop was thorough and not pushy, and gave us good deal.”

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Posted 11 years ago

“This is the third keyboard I have bought from Bonners on line. Always an excellent service with great communication, so you know exactly when your gear is going to arrive. I would recommend Bonners to anyone.”

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Posted 11 years ago

“Thanks for your cooperation. The piano was delivered in perfect conditions, prior to the date that was agreed and even and although the first commercial deal you have allowed us to pay most of the bill after the piano delivery which is not in according to your policies. At the end of the day the deal was done and I as a client am very satisfied.”

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Posted 11 years ago

“I would definitely recommend Bonners. The staff were very helpful and the delivery service excellent.”

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Posted 11 years ago

“Have been going to Bonners since the mid '80s and always found them to be helpful, knowledgeable and courteous.”

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Posted 11 years ago

“Excellent service from order placement to delivery and installation. cannot be faulted”

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Posted 11 years ago

“The way the transaction was efficiently handled was outstanding.”

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Posted 11 years ago

“Great customer service and over delivered in our opinion.”

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Posted 11 years ago

“Thanks for good service and advice”

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Posted 11 years ago

“The staff at Bonners were very helpful and I had laugh with them. You can't do that very often in shop's these day's. I highly recommend Bonner's to my friends and family.”

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Posted 11 years ago

“Helpful advice, quick and flexible delivery (nice guys who put the piano together) and a very good instrument which my daughter loves.”

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Posted 11 years ago

“Happy with the purchase. Quick delivery. Item as described. Recommended.”

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Posted 11 years ago

“Good customer service but disappointed in Korg sequencer, thinking I should of gone for the Pa900 instead. Great piano sound on Korg krome.”

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Posted 11 years ago

“I purchased a Kawai piano from Bonners. I had already decided which piano I would like and found Bonners were offering a very good deal on their website and appeared to be offering good service as well - delivery, installation and accessories I rang and spoke to a member of staff at the Store before placing my order through the website. I was kept up to date with the progress of my order and the piano was installed on delivery and I am delighted with it. In all respects I received an excellent service.”

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Posted 11 years ago

“I ordered my CLP-585PE over the phone. The staff were extremely helpful and very quick to respond to my enquiries. They organised and promised my delivery info before I paid and they delivered both a great instrument and on their promises. I would definitely use Bonners again.”

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Posted 11 years ago

“Excellent help and advice. I was unsure which digital piano was the optimum for sound within my price bracket and Tony suggested the Roland F130R. Apart from offering a competitive market price, he arranged a deal to include stool and headphones making this the best deal on the market. More than that, though, his advice was spot on. I am extremely pleased with the choice, it offers much more than I expected and the sound is extraordinarily good. They were very speedy in despatch and the whole experience of service was of the highest order. Thank you - you were not only right, but you made buying from you a pleasure. Definitely I would use them again and would heartily recommend.”

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Posted 11 years ago

Thank you ever so much for your lovely review! So that it gets forwarded to Google and becomes visible to the world, could you possibly just help me to identify your transaction? Just your name or postcode would be enough - email me on amandaj@bonnersmusic.co.uk if you would prefer to keep your details private. Thanks so much!

Posted 11 years ago

“Ordered my Clavinova piano from Bonners. Fantastic service from order to delivery. Would definitely use this site again and would recommend to others.”

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Posted 11 years ago

“It was a pleasure to have done my part echange with you. Everything went as arranged without any delay. Many thanks. Regards David Rushworth”

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Posted 11 years ago

Bonners Music is rated 4.9 based on 4,922 reviews