Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was excellent .very friendly informative members of staff !”

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Posted 11 years ago

“Great service,really helpful! We will definitely be going back in the future for further purchases!”

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Posted 11 years ago

“Walked in - asked one of the staff members about a Electric Piano. He gave me a very comprehensive review of all pianos available and helped me make a decision. Everything was done smoothly, no fuss. Very polite staff and good range of stock. Would return for any musical needs.”

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Posted 11 years ago

“excellent service as always, i am a returning customers and will continue to support you”

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Posted 11 years ago

“Recently bought an Epiphone EJ - 200 from Bonner's. Customer service from all staff members, especially Mark, was excellent. Couldn't be more more pleased with the guitar. I will be back!”

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Posted 11 years ago

“What a fantastic company to deal with. Nothing is to much trouble. Customer service from Tony was first class. Thank you for making the experience of dealing with Bonners a privilege. Items bought Roland RD800 Stage Piano Roland RPU3 and Conductors Stand And all delivered within 48 hours. THANK YOU”

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Posted 11 years ago

“Normally I go into the store but I didn't have time so went on line.Delivery arrived quickly. As always good value for money. I always think of Bonners when it comes to buying bits for my sons guitars.i find the staff in store very helpful.”

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Posted 11 years ago

“Hi Amanda I have just received my Roland backing module thank you I would just like to mention the superb service that i received from you and your team. just three days from seeing your ad on ebay to receiving the item Absolutely amazing My only regret is that i live so far away from Bonners but i suppose i would only make a nuisance of myself Once again many thanks Joe Humphries”

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Posted 11 years ago

“Seen Fender amp I have been looking for on Bonners e-bay site phoned the next day to enquire and bought the amp, pleased with the service and quick delivery to the west of Scotland also pleased with my purchase and George at Bonners for his help, would recommend them.”

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Posted 11 years ago

“Very courteous and helpful.”

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Posted 11 years ago

“very good all round experience even though we changed our minds 3 or 4 times bonners were very proffessional in their aproach”

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Posted 11 years ago

“Excellent service from the sales team and the delivery men were just as helpful. My wife and daughter love their new present!”

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Posted 11 years ago

“Very good price with professional advice.”

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Posted 11 years ago

“Bonners were excellent throughout. The product is good. The only let down to the whole transaction was the courier service used. They didn't make the agreed date for delivery, neither did they take away the part exchange piano, this caused a further dialogue with Bonners and two extra days of me being stuck at home!”

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Posted 11 years ago

“Very nice helpful chap, informative and efficient. Instrument exactly as described. Would not hesitate to recommend to anyone, regards”

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Posted 11 years ago

“Very good advice and service Highly recommended”

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Posted 11 years ago

“The piano arrived as planned on time and in excellent condition. The delivery men set the machine up quickly and sited as requested. I am still getting used to using the piano in it's designed mode at the moment so ihaven't had time to try the other features, but it promisses to be just what i wanted. The adjustable stool is very necessary for this instrument to get the right poise and arm positions. One small objection is the need to download from the web the guarantee conditions as I would have preferred a paper document. Still i'm very pleased with the instrument, and the manner in which you conducted th transaction. Thanks, and Best Wishes, K.Robinson, Padstow”

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Posted 11 years ago

“Excellent service. Keyboard was well packed and arrived in good condition on the day promised. Staff were knowledgeable and loaded updated software patch prior to dispatch. Would recommend Bonners again. Oh - and the keyboard is fantastic!”

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Posted 11 years ago

“It was a pleasure to deal with Tony White again, as usual a excellent service from him and all at Bonners. Bonners is a great company to deal with. All the Best for the Future Robert Kelly.”

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Posted 11 years ago

“I received lots of specialist support over the course of several days when trying out and playing, and subsequently buying, my Hammond SK1 73 key keyboard from Bonners. The keyboards staff were very experienced and knowledgeable and very helpful, both in understanding the product and in being able to compare it with similar products and advise on their pros and cons. I had plenty of opportunity and time to play the instrument side by side with similar keyboards plus helpful discussion and cool-off time for what was a big purchase. I am very happy with the product and with the choice that I have made and will certainly continue to buy big ticket items in-store at Bonners, as I have done for 10 years or so, now. I have also, in respect of guitars and other products purchased at Bonners, both new and second-hand, been very happy with the after-service and any repairs I have had from Bonners. I can, and do, recommend them widely to others for musical instruments.”

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Posted 11 years ago

Bonners Music is rated 4.9 based on 4,922 reviews