Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a very good service”

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Posted 11 years ago

“Thanks so much for your fantastic service, most informative. Lovely atmosphere in your shop... Will come back soon”

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Posted 11 years ago

“good value and service.”

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Posted 11 years ago

“The shop is fantastic , went in to purchase a set of electric drums and unlike most music shops where they have one of each instrument that has a sign on saying please do not touch , Bonners have a huge range that welcome you to come and try before you buy .the shop is huge with a massive selection of instruments and a very friendly work force , highly highly recommend this shop , keep up the good work”

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Posted 11 years ago

“The piano is good,store's clerks are very friendly.”

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Posted 11 years ago

“As usual the staff have me their undivided attention and answered my questions fully. I was give time to test many instruments. I felt very comfortable asking for repeat opportunities to hear the instrument and to compare with others. Thank you for helping me choose the right instrument again!”

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Posted 11 years ago

“Very quick, nice and professional team. Thank you”

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Posted 11 years ago

“I was torn between a Yamaha or roland piano, the salesman was very patient and allowed me to try all there features. I chose the roland and am 100% happy with the purchase excellent service!”

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Posted 11 years ago

“I recently part exchanged my Yamaha PSR910 towards a used Yamaha Tyros 4. This was the fourth Arranger Keyboard that I have bought from Bonners and as usual, the service was faultless. Before going to the store to see the keyboard (a one and a half hour drive from my home) I had a long phone conversation in which the condition and background was fully explained to me together with the potential part exchange value of my PSR910. On arrival I found everything as described together with the benefit of some very experienced and cooperative staff. Having agreed to purchase the Tyros, it was packed with care and loaded into my car. To-date, I have been very happy with the keyboard and I'm confident that should any problems develop, help is only a phone call away. Over the last four or five years I have never had any reason to doubt the service, products or costs from Bonners which is the reason I continue to return.”

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Posted 11 years ago

“I needed an amp and speaker set up at short notice on a tight budget , I called the store and was given good advice so I went over to the store to take a look . The staff were extremely attentive and helpful , with a member of staff assigned to each department you can't go wrong . The member of staff that helped me was happy to set up any equipment I wanted and showed me how to set up and work each item , after listening to what I needed he explained how the more suitable option would be an active speaker set up , saving the extra cost by not needing an amp . The set up I picked was perfect for what I needed and at a very good price . I couldn't be happier with everything .”

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Posted 11 years ago

“Item arrived quickly and as described.”

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Posted 11 years ago

“Most helpful and knowledgeable”

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Posted 11 years ago

“No problem with transaction and would by again. Thanks.”

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Posted 11 years ago

“All in all It was a pleasurable experience, the staff was very well informed and knoweledgeable regarding their products, very kind and quick with my further inquiries, i.e. the actual pictures of piano I was interested in. The delivery was efficient and again pleasurable experience with very friendly people. Would definitely buy from them in the future. Nina”

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Posted 11 years ago

“I founded a really good team in Bonners, They attend my necessities very carefully and professionally.”

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Posted 11 years ago

“Staff were friendly, knowledgeable and helpful. I was able to barter for a discount to bring the price closer to the online offers which was nice. Happy to support a local shop rather than give the Evil Amazon my money.”

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Posted 11 years ago

“Couldn't have been easier. I knew what I wanted, it was in stock and arrived promptly the next day. Delivery driver rang to let me know he was one hour away. Brilliant.”

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Posted 11 years ago

“This product was a present for my son's birthday. He is extremely happy with it. The service received was excellent ,from ordering the piano over the telephone to delivery and assembly. The initial earphones received were faulty but were replaced with a new pair without any fuss. Excellent service throughout. Thank you”

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Posted 11 years ago

“Bought a Kawai piano at a very good price. Staff in store were very friendly and helpful on the phone and great delivery guys. (It was delivered in a matter of days to Surrey) Managed to get my piano in through my narrow front door! They put everything together and took away all the rubbish x couldn't be happier with the service .”

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Posted 11 years ago

“I bought a Nord 5d SW 73 and a Roland (flagship) amp. The amp, perfect. The Nord, lovely keyboard but had marks on the corner. My friends noticed it even though I had kept it in a hard case! Also the instrument panel where it is in close proximity to the keys was bent so it was touching a few keys, it played ok but when the key was released it would make a clunk. I was careful and rectified that fault though. By the time I found these faults you never would of believed me, plus I had done a lot of programming by then!”

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Posted 11 years ago

Bonners Music is rated 4.9 based on 4,922 reviews