Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,793 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,793 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, good price and very happy with Bonners. Recommended.”

Helpful Report

Posted 10 years ago

“Great service. Sturdy stand perfect for at home or on the gig.”

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Posted 10 years ago

“Bonners were very helpful at every stage from initial discussion of what I needed, to final choice, purchase and delivery. Although they have an excellent web site for initial research, as a beginner to piano I was heavily reliant on their well stocked showroom and personal service and found the journey to Eastbourne well worth the extra effort.”

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Posted 10 years ago

Thank you so much for your lovely comments! I'm so glad you were pleased with our service. In order to make your review visible, I need to be able to identify your transaction - it would be great if you could just drop me an email letting me know who you are! amandaj@bonnersmusic.co.uk

Posted 10 years ago

“very helpful and knowledgeable staff. Resolved a minor problem without fuss or bother. Shop has a welcoming and friendly atmosphere. Would highly recommend.”

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Posted 10 years ago

“Very good service, answered all my enquires, and fast delivery. I will shop here again? absolutely I will !!!”

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Posted 10 years ago

“Very helpful and friendly staff. Order processed very quickly. Would definitely use Bonners again.”

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Posted 10 years ago

Hello there, thanks very much for your kind comments and five star review! In order to make your review visible, I need to be able to identify your transaction - could you possible let me know who you are? email me at amandaj@bonnersmusic.co.uk if you prefer to keep your details private. Thanks ever so much! Amanda

Posted 10 years ago

“Helpful and professional. A good range in stock and great delivery time.”

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Posted 10 years ago

“Great customer service and a lovely instrument. Thank you.”

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Posted 10 years ago

“Fantastically smooth process from order to delivery. Would certainly recommend.”

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Posted 10 years ago

“Personal attention from Bonner's top banana was most welcome.”

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Posted 10 years ago

“Recieved Ok”

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Posted 10 years ago

“Never had problems with Bonners always been able to assist in all my requirements Staff very polite and helpful.................................”

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Posted 10 years ago

“Very good apart from the fact that the guitar had old rusty strings that I forgot to ask you to change before I purchased”

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Posted 10 years ago

“The service and demonstration in the shop was excellent. The staff were very attentive and helped me choose the right piano for me. I'm delighted with my piano which was delivered promptly by the pleasant delivery team. Many thanks Bonners.”

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Posted 10 years ago

Thank you so much for your kind comments. I'm so glad you're enjoying your new piano. In order to make your review visible, I need to be able to identify your transaction. Any chance you could let me know who you are? email me at amandaj@bonnersmusic.co.uk if you prefer to keep your name private. Thanks ever so much! Amanda

Posted 10 years ago

“Very friendly and helpful service. Thank you.”

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Posted 10 years ago

“We couldn't have been given more prompt or more charming service. The digital piano arrived 20 minutes after I'd rung up to place the order! The young men who put the piano up for us also told us about the Bonners' Academy and we are both now having piano lessons there. Thank you, Bonners.”

Helpful Report

Posted 10 years ago

“you were very helpful in the shop on the day of purchase and it was delivered on the right day at that right time. All very professional”

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Posted 10 years ago

“My experience with Bonners was very good. Ordered it , dispatched the same day. Received well packaged, installed in my Yamaha Tyros 4 ,everything's ok thanks”

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Posted 10 years ago

“Could not believe how quickly I received the cable after ordering.”

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Posted 10 years ago

“Excellent service, staff gave me unbiased, excellent information and guidance.”

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Posted 10 years ago

Bonners Music is rated 4.9 based on 4,793 reviews