Bonners Music Reviews

4.9 Rating 3,910 Reviews
100 %
of reviewers recommend Bonners Music
4.9
Based on 3,910 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Bonners Music Reviews
Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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I bought a Yamaha CLP 785, new. This is no small purchase. In less than six months, it has stopped working. Whilst the staff at Bonners are doing what they can, they are acting on behalf of Yamaha who have not impressed me. The piano is not fit for purpose. Avoid.
Helpful Report
Posted 1 month ago
I phoned to enquire about a piano and its associated package of items; I discussed the pros and cons of the items with a very helpful and knowledgeable member of the sales team who answered all my questions. I placed my order on the same day - which happened to be a Friday - and received all items the following Tuesday. So far (a week later) no problems and I'm very happy with my purchase. Thank you to all involved.
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Posted 1 month ago
Good ,nice stand
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Posted 1 month ago
Super fast delivery
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Posted 1 month ago
Bonners were very helpful in helping me find someone who could repair my vintage Hammond organ. Having completed that repair I was in a position to also invest in a new keyboard. I was able to try the different options at my leisure at the Milton Keynes shop. Once I had made my choice it was delivered within two days of order by Bonners own delivery team who were very professional. Bonners also facilitated an addition to the order for delivery on the same day without any fuss. Thanks to all.
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Posted 1 month ago
Special commmendation for Bonners Music. I am restoring an old Hammond tonewheel organ, not only did they have genuine Hammond generator oil in stock (!) , but it was very reasonably priced AND I received it very quickly after ordering, superb thank you. No dealing with USA suppliers, with attendant shipping costs and delays. I would recommend Bonners to anyone, and will definitely use them again. Paul Marshall, South Yorkshire UK.
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Posted 1 month ago
Blisteringly efficient service Calls and emails were returned promptly and thr courier arrived exactly on time
Bonners Music 5 star review on 28th February 2024
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Posted 1 month ago
Im very happy 😀😀 with the keyboard korg pa700 very fast delivery thanks very much
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Posted 1 month ago
expert service, knowledgable staff and amazing quailty instruments at realistic prices what more could you ask for
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Posted 1 month ago
Fast and responsive
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Posted 1 month ago
Wide range of products at fair prices delivered swiftly
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Posted 2 months ago
Very professional, friendly and efficient service! Thank you Bonners music! 🎶
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Posted 2 months ago
I have been using Bonners various stores almost exclusively for many years and bought numerous guitars amps and accessories including high end guitars, Gibson, Fender etc. I have always received excellent customer service from Myke and other members of staff. I recently had an issue with an item which was dealt with quickly and professionally.
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Posted 2 months ago
Very friendly and efficient. Left an order rather late for a full sized Yamaha keyboard with accessories. I phoned and was assured it was in stock and would be dispatched immediately for next day delivery. Sure enough, it arrived as promised. You expect a certain level of efficiency from a quality outlet and Bonners do not disappoint. I would have no hesitation in using them again. Perhaps for that Telecaster I rather like ?? A+++
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Posted 2 months ago
perfect every step
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Posted 2 months ago
Excellent service. Rapid professional delivery. Beautiful product. Very pleased
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Posted 2 months ago
Absolutely brilliant service all round.Bonners staff are friendly and professional.I would definitely use bonners music again.Many thanks.Mark from Norfolk.
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Posted 2 months ago
ultra quick shipping!!
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Posted 2 months ago
Very good knowledge & service
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Posted 2 months ago
Would definitely buy again from Bonners. My online order was quickly dealt with and dispatched without delay to the courier.
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Posted 2 months ago
Bonners Music is rated 4.9 based on 3,910 reviews