Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,640 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good stool but came with faults. One leg had 2 well visible scratches but on the inside of the leg, two other legs had fainter smaller scratches and one of the adjustable knobs was totally wonky, not at 90 degrees to the stool. I took it to bits and with some packing got it to look reasonable but by no means perfect. As I cannot be bothered with all the hassle have decided to live with it, but as the package arrived open as well I have not been impressed.”

Helpful Report

Posted 5 months ago

“Great price, great delivery. Guitar arrived well packed and in tune!”

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Posted 5 months ago

“Very helpful staff , knowledgeable, purchased arrived on time , and looks like new. Overall great experience”

Bonners Music 5 star review on 30th June 2025

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Posted 5 months ago

“Great service”

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Posted 5 months ago

“Promised and delivered... pleasant and helpful, can't ask for more than that”

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Posted 6 months ago

“Your internet service was fine but the courier you used was new to me and unfortunately the link didn't work. Fortunately the courier sent their delivery schedule a day or so later, so that was the main thing. I know it was a small purchase this time but otherwise you would undoubtedly have received 5 Stars.”

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Posted 6 months ago

“Went to the piano centre in Milton Keynes to try out a few pianos. Staff were very helpful and gave useful advice. Subsequently purchased a Kawai CN201 digital piano and am very happy with it.”

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Posted 6 months ago

“Hi I received a great service from Dan Piper at bonners Eastbourne kind and pleasant people nothing to much trouble , would definatly go there again ,”

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Posted 6 months ago

“Excellent service thank you, would highly recommend the company”

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Posted 6 months ago

“1st time for me to order with Bonners I spoke to a gentleman called Tom he was very helpful 10 out of 10 my order was delivered in a couple of days really quick and very happy with the service thank you Tom”

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Posted 6 months ago

“I am a new Customer of Bonners Music, The way I was treated by the staff is positive, It was not just purchasing something, But purchasing a good instrument I would be happy with for life, I hope the staff member is ok with it but she said (we are here to help and want to make sure you end up with a piano you're 100% happy with.) This says it all and actions backed it up too.”

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Posted 6 months ago

“Great communication regarding the delivery and timely delivery”

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Posted 6 months ago

“We just purchased vouchers, online for our friend. But had a chat with the shop before hand. Very helpful.”

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Posted 6 months ago

“I’m bought the Korg pa1000 keyboard from this company and I get the free interest finance for few months… they are the best and best customer services and fast delivery and Good price thanks very much BONNERS MUSIC AND V12 Finance… %100 recommend , Five stars ✨ 🌟 Regards”

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Posted 6 months ago

“Excellent service . Helpful and friendly.”

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Posted 6 months ago

“Amazing clear communication and swift delivery!”

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Posted 6 months ago

“Highly recommended Jackie assisted with my purchase and received the item exactly when it was needed Thank you again”

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Posted 6 months ago

“Great service !”

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Posted 6 months ago

“Very lovely item. Quick delivery.”

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Posted 6 months ago

“Everything good!”

Helpful Report

Posted 6 months ago

Bonners Music is rated 4.9 based on 4,640 reviews