Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,725 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,725 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt dispatch and superb customer service when I rang to enquire about one of the few remaining new Hiscox classical guitar cases in UK .”

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Posted 5 months ago

“Very helpful staff. Knowledgeable. Delivery was smooth.”

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Posted 5 months ago

“Good to deal with, friendly, exelent service.”

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Posted 5 months ago

“Bought something on pre-order. Had very good communication in advance telling me when they expected to have the items in stock and subsequent deliverry arrangement was very swift once the stock had arrived. Really positive experience, would purchase from here again.”

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Posted 5 months ago

“Super service. Delivery chaps (Peter and Chris?) were awesome. Courteous, efficient and friendly.”

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Posted 5 months ago

“Bonners were wonderful! Excellent sales support and a great team who built the piano for me. Highly recommend!!”

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Posted 5 months ago

“I have ordered an ex-display. The price, and delivery was worth however they have not cleaned the product at all. If it displayed couple of months in the store they have delivered all the dust with the product 😁”

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Posted 5 months ago

“Great prices, great communication and speedy delivery!”

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Posted 5 months ago

“Great instrument at a good price. Also very quick to get back to me regarding a question. Thank you!”

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Posted 5 months ago

“Excellent advice pre sale and very efficient ordering process and delivery. A Fantastic service. I would thoroughly recommend Bonners.”

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Posted 5 months ago

“I was in need of a new keyboard as my 61-key was giving trouble having not been played for over six years. Spent a very nice afternoon trying out stage pianos. Staff were knowledgeable and extremely helpful, giving plenty of advice which allowed me to narrow down my choices to three models. Their pointers helped me decide on a Korg Grandstage X. I bought it online and Bonners delivered it quickly; it's a great keyboard! Would definitely buy from here again.”

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Posted 5 months ago

“Excellent service and delivery and great quality item at very competitive price”

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Posted 5 months ago

“Excellent service Easy to Oder Delivery was very good Purchased a piano seat for my daughter. Very happy with our purchase”

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Posted 5 months ago

“very good price came very quickly great bit of gear”

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Posted 5 months ago

“Fantastic service and delivery as always. Also honoured price match Highly recommend”

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Posted 5 months ago

“Brilliant service!”

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Posted 5 months ago

“Product as described, super fast delivery - earlier than I expected.”

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Posted 5 months ago

“My chosen Guitar was in stock, and Dave put together the other items I would need to start learning Bass Guitar. Slight hitch with dispatch, but all delivered safely by DX Express. Previously purchased a Piano from them. Very happy. Will use Bonners again.”

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Posted 5 months ago

“Excellent price and part exchange.Dan helped me this time,and was thoroughly professional,with his expert knowledge,great stuff.Quick delivery as well,Bonners can't be beaten for service,many thanks.Simply the best.”

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Posted 5 months ago

“As good a price.as anyone on my refurbished Kawaii but expertly and speedily delivered”

Helpful Report

Posted 5 months ago

Bonners Music is rated 4.9 based on 4,725 reviews