Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,639 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,639 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

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“Bonners offered brilliant service and delivery. Thank you!”

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Posted 4 years ago

“Exceptional service, replying to emails and prompt delivery”

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Posted 4 years ago

“Excellent. Best price for the Piano I found in the UK with fast and efficient delivery.”

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Posted 4 years ago

“Fabulous customer service from jackie”

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Posted 4 years ago

“Excellent online ordering, came next day and very helpful staff on the phone lines offering assistance.”

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Posted 4 years ago

“Good price. Top product (Kawai ES110). Questions over phone honestly answered. Prompt delivery. That’ll do nicely, thank you.”

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Posted 4 years ago

“Quick delivery, great price, great service.”

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Posted 4 years ago

“Excellent service and quick delivery”

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Posted 4 years ago

“Very helpful and efficient service”

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Posted 4 years ago

“It was a perfect transaction with incredibly fast delivery and great communication. Thank you.”

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Posted 4 years ago

“Excellent service and delivery, would definitely recommend this company.”

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Posted 4 years ago

“Excellent service and excellent delivery, thank you.”

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Posted 4 years ago

“Superb facilities and staff at Milton Keynes, giving me time to try a full range of pianos before making my choice. Generous price matching, great communication, and excellent delivery options. Delighted with my new Kawai!”

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Posted 4 years ago

“I ordered a Roland DP603 from Bonners, and needed to make a change to the order. I called customer services and they were very helpful with my query. The piano was delivered on time and in perfect condition. Would definitely buy from them again.”

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Posted 4 years ago

“Got my new genos and love playing it thank you bonners excellent will recommend you to anyone”

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Posted 4 years ago

“Friendly and efficient”

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Posted 4 years ago

“Goof prices and great service. Bought a Nord grand and various other components. Bonners delivered it themselves rather than using a courier due to the size and value. Communications were excellent. Delivery was fast.”

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Posted 4 years ago

“Helpful and knowledgeable staff and v efficient service.”

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Posted 4 years ago

“Price and delivery have been great. Yet to open packages so will review once done.”

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Posted 4 years ago

“I was very grateful for the excellent response I received from Bonners when my package did not arrive on time and the TNT tracking did not help. This has happened to us before from other companies with our packages having to be sent a second time. The prompt response and explanation about problems with TNT made all the difference and the package arrived as promised”

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Posted 4 years ago

Bonners Music is rated 4.9 based on 4,639 reviews