Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,344 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,344 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 22nd April 2025

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service is first-rate, and Bonners is always my first port of call for instruments and accessories.”

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Posted 6 months ago

“Absolutely exceptional service, product and delivery. Couldn’t recommend more.”

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Posted 6 months ago

“I needed a connection cable for my Yamaha Tyros 3 Keyboard. Bonners were able to supply this item to me promptly within 2 days and my keyboard is now working.”

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Posted 6 months ago

“Dont use DX - they such - wasted a day dat around waiting for their van which dissapeared off the map about 1 mile from my house. Bonners was OK tho.”

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Posted 6 months ago

“Excellant company!”

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Posted 6 months ago

“Perfect thank you!”

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Posted 6 months ago

“Really good retailer”

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Posted 6 months ago

“Fantastic service and brilliant products. Really pleased with my purchase and would highly recommend.”

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Posted 6 months ago

“I recently purchased a Kawai KDP 120, which I have to say I am over the moon with, I don't know how they do them at the price, it is the best digital piano I have ever played, and the service from Bonners was excellent, it was straightforward to purchase online they kept me updated on delivery by email, it arrived very quickly and efficiently no problems at all. David from Romford.”

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Posted 6 months ago

“My items were delivered quickly and in excellent condition. I would happily recommend Bonners to anyone looking for an instrument. Thanks 😊👍”

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Posted 6 months ago

“I purchased a piano from this store just under two years ago, and the experience was excellent from start to finish. The dispatch and setup were seamless and I was very happy with my purchase. Recently, my piano stopped working, so I reached out to the store, explaining what I thought the issue might be. They were incredibly responsive and shipped out a replacement part within a couple of days, allowing me to get the piano up and running again for my children. Their customer service was outstanding, and I highly recommend this company! Thank you Amanda and team.”

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Posted 6 months ago

“Truly outstanding service from Bonners Reigate showroom who gave my son all the time he needed to try different pianos (including acoustic grands which was not what we were actually shopping for but was a lot of fun for my son!). David Burt went above and beyond in liaising with Bonners' specialist delivery company who, in spite of our tricky staircase, were able to deliver and install a Kawai NV10s on the first floor of our house. All round great buying experience. Would definitely look to Bonners in future if we ever have space for an acoustic grand!”

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Posted 6 months ago

“All good, very quick delivery.”

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Posted 6 months ago

“Ordering was simple and easy with helpful communication followed by safe delivery of my order”

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Posted 6 months ago

“Perfect service! Great prices, fast, safe delivery. Excellent item! Would highly recommend and definitely use again.”

Bonners Music 5 star review on 2nd October 2024

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Posted 6 months ago

“Arrived on time and best condition on second hand item”

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Posted 6 months ago

“Excellent service. Quick delivery. Nice guitar 🎸 Great price. Thanks”

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Posted 7 months ago

“Great to be able to phone up and speak to someone knowledgeable about the different piano options I was looking at”

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Posted 7 months ago

“The delivery was fast and safe. Product is as described.”

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Posted 7 months ago

“Very pleased with the piano and the service that was provided. Thank you.”

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Posted 7 months ago

Bonners Music is rated 4.9 based on 4,344 reviews