bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.62

4.6 Rating 854 Reviews

91 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 854 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. They always follow up, even post purchase of service, ensuring that I am having a smooth journey in my usage of the service. Nabiela Phillips was very helpful with useful information. Thanks.”

Helpful Report

Posted 1 month ago

“Had a nice conversation where bOnline were checking to see if required anything from them and listened to my feedback, thanks Nabiela.”

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Posted 1 month ago

“I spoke to Shameez and she was very helpful and explained in detail how the new digital line will work. good price too.”

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Posted 1 month ago

“All good , quick and nice . no problem”

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Posted 1 month ago

“Shameez Williams was very helpful”

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Posted 1 month ago

“Excellent thank you”

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Posted 1 month ago

“Very helpful, thank you.”

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Posted 1 month ago

“Great aftercare service, made everything simple and easy. Thanks”

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Posted 1 month ago

“It was a pleasure speaking to Chelsea. She was professional, polite and helpful. She gave me a positive insight. Kind regards Diane Brown.”

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Posted 1 month ago

“Nabiela was a great help.”

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Posted 1 month ago

“Helpful and solved issue”

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Posted 1 month ago

“Very helpful service from Abdullah”

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Posted 1 month ago

“Thank you perfect”

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Posted 1 month ago

“Shameez is lovely and helpful. Very professional”

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Posted 1 month ago

“Mo is very helpful, A very great experience, he resolved the issue for us promptly. A great customer service.”

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Posted 2 months ago

“Solved issue”

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Posted 2 months ago

“Chelsea was very knowledgeable and helpful, she made it very easy. The number is working perfect! Thank you!”

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Posted 2 months ago

“Byron was a great help onboarding my desk phone, fantastic service”

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Posted 2 months ago

“Very satisfied and now am waiting to get back to me over email whether BT provide Fibre in the premises.”

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Posted 2 months ago

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Posted 2 months ago

bOnline is rated 4.6 based on 854 reviews