bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.62

4.6 Rating 854 Reviews

91 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 854 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am quite satisfied with the service I have received.”

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Posted 2 months ago

“She’s really good and helpful Thank you”

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Posted 2 months ago

“got my problem sorted out within 30min, Thank you. Regards shan”

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Posted 2 months ago

“Shameez was very helpful and proactive from start until the setup. She always reply to my emails and calls me to discuss the options when required. I am very happy with the service and thats why I gave them my second order recently. I thank Shameez for all the good work and support. keep it up.”

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Posted 2 months ago

“Great Service. Very happy”

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Posted 2 months ago

“Just subscribed the service. Test phone quality is great. Both Ryan & Karabo very helpful and manage to get me a nice deal. Karabo just done the training and it was in a nice pace. Application dashboard is user friendly and self explanatory. Recommended”

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Posted 2 months ago

“Outstanding service today.”

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Posted 2 months ago

“Very friendly. Guided through upgrade by Mo.”

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Posted 2 months ago

“She was awesome and understanding”

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Posted 2 months ago

“Super helpful and made renewing my contract very easy!”

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Posted 2 months ago

“Todays service was brilliant”

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Posted 2 months ago

“Naseegha and Tattum did a super job.”

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Posted 2 months ago

“Very friendly & helpful customer service!”

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Posted 2 months ago

“Todays service was brilliant - Abdullah”

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Posted 2 months ago

“After several emails chasing for help, I spoke to Mo and he was brilliant”

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Posted 2 months ago

“Great customer service received from Nabiela Phillips”

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Posted 2 months ago

“Great service and easy to use”

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Posted 2 months ago

“Thank you Shameez for your assistance with the broadband order”

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Posted 2 months ago

“Mo sorted out my problem, with one line going out of service. It seems this was partly due to software not being updated (and I thought all the best systems did that automatically these days); and partly due to my not having installed a "Greeting" on the line (and I have been in practice for more than 20 years and never felt the need for a greeting so it is a pity that it seems to be compulsory). Mo also gave me useful advice on finding voicemails.”

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Posted 2 months ago

“Amazing service from Chelsea. Quick easy and professional service. Every question answered with confidence and my mind put a ease”

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Posted 2 months ago

bOnline is rated 4.6 based on 854 reviews