bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.57

4.6 Rating 734 Reviews

90 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 734 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Setup quick and easy”

Helpful Report

Posted 1 month ago

“Fantastic customer service! Delt with set up issues efficiently and got everything working as it should straight away.”

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Posted 1 month ago

“A very efficient and helpful with my request”

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Posted 1 month ago

“Excellent customer service”

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Posted 1 month ago

“Melissa & Keagan are fantastic! Very polite and outstanding customer service from both”

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Posted 1 month ago

“Very helpful”

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Posted 1 month ago

“good service”

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Posted 1 month ago

“very nice service and assistance .he sloved my probelm which is stuck from many days”

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Posted 1 month ago

“Hi I’ve been with Bonline for 6 years and have always have helpful and polite customer service. Celest Hendricks has been totally amazing today. I would love to speak to someone on a personally if someone could reach out to me. Thank you so much”

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Posted 1 month ago

“Abdullah was good but the service has not been.”

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Posted 1 month ago

“Excellent service from Adam. Happy and satisfied”

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Posted 1 month ago

“Upgrade to 3.0 successfully!”

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Posted 1 month ago

“She was excellent”

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Posted 1 month ago

“Lejuan was very helpful and explained everything very well with the transition to the digital service. I have always been impressed with how Bonline conducts its business and I am happy to be a customer of theirs.”

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Posted 1 month ago

“Very helpful—explained each step clearly and thoroughly, resolving all my doubts. Overall, a great experience!”

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Posted 1 month ago

“Byron was very efficient and he's expertise in the matter. Got me up and running in no time.”

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Posted 1 month ago

“Excellent customer service provided by Melissa & Ruona.. Thanks both!”

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Posted 1 month ago

“All the staff at Bonline are excellent and helpful. When i had an issue with my Wifi they did all they could to help me. Byron in particular was excellent and even called me back to check the openreach engineer was with me. 5 start from me.”

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Posted 1 month ago

“Brilliant service, A*”

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Posted 1 month ago

“The onboarding with bOnline was super smooth. Both Ruona and Aadam were concise and efficient.”

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Posted 1 month ago

bOnline is rated 4.6 based on 734 reviews