bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.45

4.5 Rating 554 Reviews

87 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.5

Based on 554 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful”

Helpful Report

Posted 1 month ago

“Great customer service, easy transfer of accounts.”

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Posted 1 month ago

“I use bOnline because it is easy to use, and the team are both efficient and friendly. I have just had a further line added, and as before, the process was straight forward, and done in just a few minutes with help from Shameez and the team. Thank you for all your help and support.”

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Posted 1 month ago

“Aadam has been very helpful with adding services to my account. Many thanks Del Davies EposIT”

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Posted 1 month ago

“Great service and pleasant to speak to Naseegha”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“very good”

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Posted 1 month ago

“Super efficient and professional service. Thank you! It feels like bOnline listen to their customers unlike my last telecom provider.”

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Posted 1 month ago

“Chelsea Turned a Frustrating Task into a Breeze—Here’s Why She Deserves 5 Stars If you’re like me, you've probably had your fair share of customer service experiences that left you more drained than helped. But every now and then, someone like Chelsea comes along—and changes the game. From the very first moment, Chelsea didn’t just "assist" me—she took ownership. She made the process feel effortless, like I had a backstage pass to VIP support. She was warm, lightning-fast, and surprisingly sharp. Every question I had? Handled. Every concern? Resolved. But here’s the kicker: She did it all with a smile you could feel through the screen. That rare kind of energy that makes you want to come back—not because you have to, but because you want to. So yes, I’m giving Chelsea 5 stars. But if there were a 6th, I’d click that too. Well done, Chelsea. Keep turning everyday service into something unforgettable. — Gaston Dering”

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Posted 1 month ago

“Very patient!”

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Posted 1 month ago

“Chelsea was very helpful and patient Answered all my questions Very good service”

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Posted 1 month ago

“Chelsea was very helpful and patient Answered all my questions Very good service”

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Posted 1 month ago

“On renewing our contract Shameez Williams was very friendly, professional and helpful to deal with.”

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Posted 1 month ago

“5* service onboarding”

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Posted 1 month ago

“Expect service from adam”

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Posted 1 month ago

“Good service from Aadam”

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Posted 1 month ago

“Friendly and helpful customer service from Aadam. Thank you.”

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Posted 1 month ago

“Fantastic customer service from Chelsea. She helped with my onboarding and was very patient and friendly. Thank you Chelsea, I appreciate your assistance!”

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Posted 1 month ago

“Good service received”

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Posted 1 month ago

“Hi very happy with service”

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Posted 1 month ago

bOnline is rated 4.5 based on 554 reviews