bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 935 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shameez was very efficient and explanatory, five star!”

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Posted 1 month ago

“She was polite and courteous and very professional. Extremely satisfied with the service I received today”

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Posted 1 month ago

“Many thanks to Nabiela Phillips for her sales clarity in continuing our Broadband connection for a further 2 years”

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Posted 1 month ago

“fantastic customer service from Aadam. He took me through the setup of the system and the different features. He even sent me some templates to play around with. Great product with a very intuitive system and interface.”

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Posted 1 month ago

“Prompt and friendly service”

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Posted 1 month ago

“Excellent”

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Posted 1 month ago

“great service and good communication skill and understanding”

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Posted 1 month ago

“melissa very good lady she really help me”

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Posted 1 month ago

“Thank you Nabiela Phillips for a great renewal.”

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Posted 1 month ago

“Top customer service. Was helped by Melissa and Kamvelihle. A very straight forward and well communicated service, called me at a time when suited me and explained clearly the T's&C's. Would recommend.”

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Posted 1 month ago

“Nabila was very helpful and provided a very satisfactory service addressing all of my queries and provided a good solution.”

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Posted 1 month ago

“On speaking to Melissa in the Verifications department, she was very helpful and prompt with processing my request.”

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Posted 1 month ago

“BOnline are a Great Company, Shameez & Melissa were Both Really Helpful Many Thanks”

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Posted 1 month ago

“Hi I spoke to shameez today she was very helpful and very patient with me. I greatly appreciated her help. She talked me through everything and put my mind at rest.”

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Posted 1 month ago

“Melissa has outstanding customer service skills and came across very confident providing support on use of the back office. She has a great understanding of your products/services so I really feel I've made the right decision choosing b/online for my business needs. Every operator I spoke to from b/online today has provided exceptional customer service, very, very pleased.”

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Posted 1 month ago

“Chelsea was very kind and patient with me. Had so much trouble off other providers , it was a relief to deal with B Online and Chelsea made everything easy . Thank you”

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Posted 1 month ago

“Patient & professional service”

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Posted 1 month ago

“I had a query about my charges. They were quickly resolved to my complete satisfaction by the bOnline representative Nabiela Phillips”

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Posted 1 month ago

“Thorough, detailed and patient. Thank you.”

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Posted 1 month ago

“Excellent service as always”

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Posted 1 month ago

bOnline is rated 4.6 based on 935 reviews