bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.46

4.5 Rating 564 Reviews

87 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.5

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very patient and professional manner.Dealt with my issue with courtesy and customer care”

Helpful Report

Posted 6 days ago

“Lovely and very helpful team Thank u Melissa & Ruona.”

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Posted 6 days ago

“Moe has helped me very quickly and efficiently. He is professional and knows what he was doing. I am very happy.”

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Posted 6 days ago

“Spoke to Ruona and Melissa and was very happy with the assistance”

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Posted 6 days ago

“Called up and got through to Mo, as I needed another phone adding to our system. He was very helpful polite and extremely knowledgeable. He sorted my request out quickly and efficiently. Thank you Mo!”

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Posted 6 days ago

“Shameez was patient, and very knowledgeable about the services. Thanks”

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Posted 6 days ago

“Good service today”

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Posted 6 days ago

“Very nice service”

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Posted 6 days ago

“The staff at Bonline have been very helpful and were very easy to talk to. It is so nice to be able to talk to real people who can explain all the steps involved. I cannot thank Melissa and Ryan enough for all their time and support in getting the right services for us and have made the onboarding process really simple. I was nervous about porting our current telephone number but there have been there every step of the way. I cannot recommend them enough. Thank you.”

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Posted 1 week ago

“I really like the service that bOnline provide. It's not always perfect and can sometimes take a few attempts to get the answer to my question, but they're still far easier to talk to than any of the other providers that I've been with. They're also much more eager to resolve issues and make me happy.”

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Posted 1 week ago

“Chelsea did a great of of getting me up to speed with the portal and apps as well as testing the configuration. Great stuff!”

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Posted 1 week ago

“I had an amazing experience with Naseegha, her help was top-notch, super understanding, and incredibly supportive. She was so patient, taking the time to really get my questions and address them professionally. Couldn’t ask for better service”

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Posted 1 week ago

“Good service”

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Posted 1 week ago

“Troublesome upgrade to v3 on our part, Mo managed to remote in to the PC at the remote site, with a computer illiterate end user to fully upgrade us to V3. Superb member of staff with a lovely 1st line support ethos and telephone manner”

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Posted 1 week ago

“Chelsea has been very helpful, when I first signed up with bOnline and subsequently in fine-tuning my online settings once my number was live – much appreciated. I am very satisfied with the bOnline service – good quality sound, everything works and the staff are on the ball and helpful – thank you! 🙂”

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Posted 1 week ago

“Thanks Celeste, she explained everything in detail”

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Posted 1 week ago

“Thanks Bonlineteam Melissa and Ruona who are very helpful in setting my account and gave a good deal as well ..”

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Posted 1 week ago

“I have been assisted my Melissa and Musadick and both have been very professional and helpful.”

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Posted 1 week ago

“Celest has been very helpful and very client need orientated. I was listened and got what I asked for. Excellent customer service.”

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Posted 1 week ago

“Excellent company to deal with. Very efficient and sorted everything out straight away for me. Refreshing after a long day with other providers. Had all services I was looking for.”

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Posted 1 week ago

bOnline is rated 4.5 based on 564 reviews