bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.61

4.6 Rating 847 Reviews

91 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 847 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you to Chelsea for helping me go through the onboarding process. The customer service was very professional and the process was smooth.”

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Posted 2 weeks ago

“Efficient, friendly and knowledgable staff. Ryan and Melissa made the process simple.”

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Posted 2 weeks ago

“Very good and straightforward customer service!”

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Posted 2 weeks ago

“Great product! Great service! A+++”

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Posted 3 weeks ago

“Excellent and friendly service and operators.”

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Posted 3 weeks ago

“Very satisfied”

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Posted 3 weeks ago

“Recently signed up and transferred to this company from BT,so much cheaper,excellent customer service so far,Have dealt with Nabiela,Byron,Naomi and a couple of others,everyone has been patient,good humoured and most important ironed out my syart up problems,and gently talked me through every step,I am 100% happy so far,long may it continue,thanks to everyonexxx”

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Posted 3 weeks ago

“Shameez was very helpful in explaining to me about the Sogea 80 service. I have now changed over to this new service thank you for all your help today.”

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Posted 3 weeks ago

“Mo was very helpful and professional. Thank you very much.”

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Posted 3 weeks ago

“Hi, fabulous change over from an expensive BT phone package to B on line, all handled smoothly and bonus of saving £75 per month, really good 👍 and highly recommend, just depends on what service you require.”

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Posted 3 weeks ago

“Highly appreciated MS Shameez Williams service. Thanks a lot”

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Posted 3 weeks ago

“Straight Forward and quick.”

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Posted 3 weeks ago

“Excellent service from Celest Hendricks. Thank You”

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Posted 3 weeks ago

“bOnline have been a helpful part of our organisation's development in the past two years. A renewal call from Kamvelihle Dean Masiza made the process easy and great value for money to renew for yet another 12 months. Recommended. Ask for Dean when you call!”

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Posted 3 weeks ago

“Byron was brilliant, he helped me with all the router set up and online portal settings with patience and grace, even when I asked dumb questions. What a guy!”

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Posted 3 weeks ago

“Highly recommend A+++”

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Posted 4 weeks ago

“Byron was excellent and very patient (as I'm a bit of a techno-phobe.)”

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Posted 4 weeks ago

“Thank you for your help. It was simple and fast.”

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Posted 4 weeks ago

“Celest was very good, great customers skills”

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Posted 4 weeks ago

“Melissa was my advisor today. Very professional, helpful and easy to deal with, great all round customer service. I feel very confident moving forward with my new telephone thanks to Melissa.”

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Posted 4 weeks ago

bOnline is rated 4.6 based on 847 reviews