bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 1,042 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 1,042 reviews

Customer Service
Communication Channels	Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kamvelihle Dean Masiza very helpful, thank you!”

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Posted 2 months ago

“Both Naseegha and Lejuan helpped me to set up new contract for our business internet and telephones. They are very friendly, patient and professional. It was a great experience for me.”

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Posted 2 months ago

“Good service by dean..”

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Posted 2 months ago

“Naseegha and Shaakira were very professional in dealing with my new contract set up and were extremely helpful during all calls with them. They were very polite throughout and that is appreciated.”

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Posted 2 months ago

“Lejuan was a very helpful lady ,”

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Posted 3 months ago

“Lejuan was a very helpful lady ,”

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Posted 3 months ago

“We very happy with service with no line.”

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Posted 3 months ago

“Thanks Dean for the great service on my upgrade.”

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Posted 3 months ago

“Asiisted with my issue. Very friendly. Thank you”

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Posted 3 months ago

“Excellent customer service and very helpful.”

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Posted 3 months ago

“Was helpful and polite”

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Posted 3 months ago

“efficient and courteous”

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Posted 3 months ago

“Very helpful and very knowledgeable offered me a great deal to upgrade my service”

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Posted 3 months ago

“Kam was very helpful good telephone manner”

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Posted 3 months ago

“Great Service as ever”

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Posted 3 months ago

“I recently signed up with Bonline and had a really smooth experience from start to finish. Naseegha and Eesa were both incredibly helpful, professional, and efficient throughout the process. They made everything feel straightforward and stress-free, which I really appreciated. Big thanks to both of them for their support – they truly made the whole experience swift and easy. Highly recommend! – Fatima”

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Posted 3 months ago

“Kamvelihle Dean Masiza is an absolute hero, professional and helpful.”

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Posted 3 months ago

“Ziya (Ziyabonga Ngqengelele) contacted me when my current plan came to an end and helped set up a new 2 year contract for the small charity of which I am a Trustee. Excellent customer service and very professional in renewing my contract. Thank you Ziya and Bonline.”

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Posted 3 months ago

“Ziya Ngqengelele was extremely helpful in reviewing my monthly plan and current activated services enabling me to make some savings for the next 12 months ahead. This is what sets Bonline apart from the competition. Thanks for a job well done and for being transparent and honest. You're building loyalty and a great customer service ethic!”

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Posted 3 months ago

“Thank you Kamvelihle for renewing our broadband contract on favourable terms.”

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Posted 4 months ago

bOnline is rated 4.6 based on 1,042 reviews