bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 975 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 975 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful staff I asked about a query I had and Ziyabonga walked me thru step by step, she was more than happy to help and lovely to speak to in general :)”

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Posted 1 day ago

“Super helpful and friendly. Took me through the options with great explanation.”

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Posted 1 day ago

“great help”

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Posted 1 day ago

“Very good experience using BOnline, I needed to upgrade my plan and Kamvelihle Dean Masiza was extremely helpful and walked me through the new product and terms. Thank you”

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Posted 2 days ago

“Thank you for all your help Kam, sorted out my issues quick and fast, appreciate it”

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Posted 2 days ago

“My problem was resolved and a solution provided”

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Posted 5 days ago

“Melissa Van Rensburg was extremely helpful with everything and is a real credit to your business.”

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Posted 6 days ago

“My query was well attended to, and the adviser was friendly, patience and excellent.”

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Posted 1 week ago

“very attentive with my concern. kudos!”

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Posted 1 week ago

“Very helpful, polite and patient, explained everything.”

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Posted 1 week ago

“Chelsea was very very helpful and super patient. Can’t thank her enough for her helping me set up my account Thanks again”

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Posted 1 week ago

“Very polite and great customer service”

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Posted 1 week ago

“Simple efficient and polite approach to the setting up of my account Thank you J mcdonough”

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Posted 1 week ago

“Melissa answered my query and set up my new broadband service”

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Posted 2 weeks ago

“Excellent”

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Posted 2 weeks ago

“Very good and efficient service”

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Posted 3 weeks ago

“Chelsea was great helping us set everything up - super friendly and patient and very knowledgeable - thank you”

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Posted 3 weeks ago

“Excellent service from Shameez - friendly, knowledgeable and very accommodating - She made the whole process painless. I would highly recommend bOnline.”

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Posted 3 weeks ago

“What can I say but that the service was excellent, resolving the issue I needed with porting of number was done in an instant, and Shameez was very helpful.”

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Posted 4 weeks ago

“Lejuan was excellent and was able to deal with my new order quickly and professionally. Thank you so much for a great customer experience.”

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Posted 4 weeks ago

bOnline is rated 4.6 based on 975 reviews