bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.65

4.7 Rating 1,037 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.7

Based on 1,037 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an excellent call with Ammaarah checking in on how the service is going and talking me through some of the new developments”

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Posted 4 days ago

“Ammaarah was very helpful and friendly today, just checking in with how we are doing with our new phone set up. Good to have follow up. Great service.”

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Posted 5 days ago

“very very helpful”

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Posted 1 week ago

“super service from Kamvelihle Dean Masiza”

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Posted 1 week ago

“It was great to talk to Ramonde … . She was very helpful and I made my deal with her. Thanks again”

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Posted 1 week ago

“Sisi undertstood our business needs and was happy to renew based on what we actually needed. She was nice to speak to.”

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Posted 3 weeks ago

“Quick easy straight to the point and help me with my query”

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Posted 3 weeks ago

“Quick, easy to contact. friendly and professional”

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Posted 3 weeks ago

“Kamvelihle was very helpful. We discussed the price for renewal and he actioned it quickly. Quite happy with bOnline service and their team.”

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Posted 4 weeks ago

“Happy with Kamvelihle. they listened and actioned everything discussed.”

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Posted 1 month ago

“Naseegha was very helpful and clear over the phone. She explained everything I needed to know and made the whole process easy to understand. Excellent customer service, friendly, professional, and a pleasure to deal with. Thank you!”

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Posted 1 month ago

“very happy with Kamvelihle, polite and helpful - customer service and pricing sorted for renewal”

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Posted 1 month ago

“Lejuan was super helpful and very professional.”

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Posted 1 month ago

“Very happy”

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Posted 1 month ago

“Kamvelihle Dean Masiza was very helpful to me today concerning my account with BOnline.”

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Posted 1 month ago

“Your staff are knocking it out the park!!! Outstanding customer service and super quick activation. Love the dashboard and have to say the staff we spoke to for setup were exemplary. We were paying another company a significant amount more and this has really taken the pain away from what I thought was going to be another onerous task of running a business. From searching online for solutions to activation within 1 hr cannot recommend highly enough. Shout out to Waseem who delivered knock out sales and service. He listened and provided the exact solution we needed.”

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Posted 1 month ago

“Great service fixed the email address thank you”

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Posted 1 month ago

“Kamvelihle Dean Masiza very helpful, thank you!”

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Posted 1 month ago

“Both Naseegha and Lejuan helpped me to set up new contract for our business internet and telephones. They are very friendly, patient and professional. It was a great experience for me.”

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Posted 1 month ago

“Good service by dean..”

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Posted 1 month ago

bOnline is rated 4.7 based on 1,037 reviews