bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 968 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Write Your review

Tell us how bOnline made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My problem was resolved and a solution provided”

Helpful Report

Posted 2 days ago

“Melissa Van Rensburg was extremely helpful with everything and is a real credit to your business.”

Helpful Report

Posted 3 days ago

“My query was well attended to, and the adviser was friendly, patience and excellent.”

Helpful Report

Posted 4 days ago

“very attentive with my concern. kudos!”

Helpful Report

Posted 5 days ago

“Very helpful, polite and patient, explained everything.”

Helpful Report

Posted 6 days ago

“Chelsea was very very helpful and super patient. Can’t thank her enough for her helping me set up my account Thanks again”

Helpful Report

Posted 6 days ago

“Very polite and great customer service”

Helpful Report

Posted 1 week ago

“Simple efficient and polite approach to the setting up of my account Thank you J mcdonough”

Helpful Report

Posted 1 week ago

“Melissa answered my query and set up my new broadband service”

Helpful Report

Posted 1 week ago

“Excellent”

Helpful Report

Posted 2 weeks ago

“Very good and efficient service”

Helpful Report

Posted 2 weeks ago

“Chelsea was great helping us set everything up - super friendly and patient and very knowledgeable - thank you”

Helpful Report

Posted 3 weeks ago

“Excellent service from Shameez - friendly, knowledgeable and very accommodating - She made the whole process painless. I would highly recommend bOnline.”

Helpful Report

Posted 3 weeks ago

“What can I say but that the service was excellent, resolving the issue I needed with porting of number was done in an instant, and Shameez was very helpful.”

Helpful Report

Posted 3 weeks ago

“Lejuan was excellent and was able to deal with my new order quickly and professionally. Thank you so much for a great customer experience.”

Helpful Report

Posted 3 weeks ago

“Shameez was very polite, knew her stuff and very helpful”

Helpful Report

Posted 3 weeks ago

“So far everything working well I am satisfied”

Helpful Report

Posted 1 month ago

“So far everything working well I am satisfied”

Helpful Report

Posted 1 month ago

“I find the service received from Bonline excellent. I have not experienced any downtime in the past year, I feel the cast of the service provides excellent value for money, and on the odd occasion I need support, the team are always super helpful. Well done, Bonline.”

Helpful Report

Posted 1 month ago

“2 women helped me back to back and took me through everyrhing very clearly. Very friendly people and very helpful+ great service they provide”

Helpful Report

Posted 1 month ago

bOnline is rated 4.6 based on 968 reviews