bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 968 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lejuan was great! Patient & helpful as well.”

Helpful Report

Posted 4 months ago

“Excellent call handlers - very calm and responsive even when working with limited offer of poor handsets and technical limitations. Celest Hendricks dealt with last call but all interactions excellent.”

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Posted 4 months ago

“I have recently had the pleasure of working with both Melissa & Shuaib who expertly explained the B online services and packages available to me. After a short conversation with Melissa & Shuaib, I had fully confidence in B online and I knew that I wanted to use this fabulous, professional and easy to use system. They both had a great work ethic and they their product inside out and had all the answer to my questions. Thank you to both of you, I look forward to working with B online for many years to come.”

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Posted 4 months ago

“Shameez was very helpful and very detailed with the information and support with regards to onboarding.”

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Posted 4 months ago

“Both Melissa and Shuaib Adams have been very professional, friendly and helpful. Even on call backs regarding an issue, Melissa was able to resolve the issue”

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Posted 4 months ago

“Great Service from Melissa, very helpful. From exploring the options at the beginning to assisting with the account set up.”

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Posted 4 months ago

“Perfect, did everything I asked for.. Thank you Shameez, you were great..”

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Posted 4 months ago

“Very helpful”

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Posted 4 months ago

“Lejuan was polite and very helpful throughout the call.”

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Posted 4 months ago

“Celest Hendricks Was brilliant.She have helped me to get right choice.Explained me very well. Thank you”

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Posted 4 months ago

“It was a great experience and the whole process was made super easy by Melissa - she handled all queries expertly and was extremely patient with all my questions. She is what a great/ ideal customer service person should be. I wish her the very best in her career and her life!”

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Posted 5 months ago

“Shameez was very helpful during the sales process.”

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Posted 5 months ago

“Melissa was extremely helpful and answered all my questions!”

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Posted 5 months ago

“Thank-you Celeste for your excellent help and support.”

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Posted 5 months ago

“Melissa assisted me”

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Posted 5 months ago

“She was amazing, really helpful thank you so much for b online”

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Posted 5 months ago

“Shemiz was the best. polite, pleasant, intelligent and very helpful”

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Posted 5 months ago

“great friendly service”

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Posted 5 months ago

“Melissa was very helpful and spoke very clear English.”

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Posted 5 months ago

“RYAN AND MELISSA WHAT AN ABSOLUTE JOY TO DEAL WITH ! STRAIGHTFORWARD AND BOTH WERE SUPER HELPFUL THIS IS EXACTLY HOW EASY SETTING UP A NEW PROVIDER SHOULD BE WELL DONE RYAN AND MELISSA YOUR COMPANY IS LUCKY TO HAVE YOU BOTH ON THEIR TEAM”

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Posted 5 months ago

bOnline is rated 4.6 based on 968 reviews