bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.61

4.6 Rating 849 Reviews

91 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 849 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very attentive and caring. Great service which is so unusual today.”

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Posted 1 month ago

“Abdullah was a great help!”

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Posted 1 month ago

“I have a very great and friendly service from Mo.”

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Posted 1 month ago

“Nabiela Phillips was very helpful and efficient. Thank you”

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Posted 1 month ago

“Celeste was very polite and helpful, and renewed me on a great deal!”

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Posted 1 month ago

“Nabiela called me to remind me about my contract ending. Would've forgotten if not for her and been out of pocket a small figure. Thanks!”

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Posted 1 month ago

“Thanks so much”

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Posted 1 month ago

“Perfect service.”

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Posted 1 month ago

“Very speedy”

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Posted 1 month ago

“Great Customer Service”

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Posted 1 month ago

“Byrons help today was outstanding,I am and was absolutly clueless and in a real meltdown,I thought I had broken the whole system!!To be fair we may have!!Byron calmed me down,said he would sort us out,and then with the utmost patience and good humour,calmly talked us through what to do and waited patiently while us numpties did it,and reported back what the next screen or button was to push or do!Anyway if I could leave 10 stars I would!!Our number getz ported on 4th aug,if today is and the day I signed up with Ms Stirling,which was just as reassuring,I hope to have a long customer relationship for many years with bOnline,fingers crossed that BT can get the porting day and times right from this end !!Thanks again Byron you was our guardian angel today,during a stressful few days,its much appreciated xx”

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Posted 1 month ago

“Appreciate Kamvelihle Dean Masiza's candor in conversation, competent and helpful service.”

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Posted 1 month ago

“Thanks Lejuan, sorted my new contract out without any fuss!”

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Posted 1 month ago

“A very competent and professional conversation from this lady”

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Posted 1 month ago

“Very happy, thank you”

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Posted 1 month ago

“Good Service”

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Posted 1 month ago

“Byron help me setup my phone.”

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Posted 1 month ago

“Excellent advice from a welcoming advisor who listened and gave me what i needed.”

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Posted 1 month ago

“Melissa was a fantastic help setting up my call system, the service was fast and very helpful!”

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Posted 1 month ago

“first class service very professional company”

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Posted 1 month ago

bOnline is rated 4.6 based on 849 reviews