bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.44

4.4 Rating 547 Reviews

86 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.4

Based on 547 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall I'm happy with their service, but it would be good if they could explain things more simply and concisely to aid those of us who aren't experts! It's a complicated issue for those of us who aren't au fait with voip, fibre, copper etc - and let's face it unless you're in the business, it's all a bit technical until you have your first experience of it. I have had issues with our service from bOnline over the years I've been with them, usually because of things which aren't necessarily to do with them (although the router they sent wasn't really up to the job needed in our building), and they've had to deal with OpenReach on my behalf, but things get resolved eventually. The staff are as helpful and patient as they can be, but it's frustrating having problems they (and I) can't understand!”

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Posted 1 week ago

“Good service.”

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Posted 2 weeks ago

“she is did good job nice talking xx”

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Posted 3 weeks ago

“Good friendly service. The staff was very helpful in assisting me.”

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Posted 3 weeks ago

“Process for upgrading to a cordless handset was straightforward”

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Posted 3 weeks ago

“Service so far seems good, i like the fact they offered a 5 day trial so we got to test it. Does everything we need. Chelsea then said we can getv further free support with an on boarding specialist to walk us all through the features... Me and one colleague both signed up, £14pcm, not too bad I dont think Rodney - Margate Digital”

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Posted 3 weeks ago

“Celestial hendricks helped me through renewal process very professionally and thoroughly, it seems a straightforward company to deal with”

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Posted 1 month ago

“Good service dominc, aadam”

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Posted 1 month ago

“Ahqueel was great at answering all my questions and helping guide me through the platform, highlighting even more features I didn’t know were included in the package. Glad I opted for beonline as it makes small businesses appear more professional with it’s call flow features, whilst also being very scalable with business needs.”

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Posted 2 months ago

“Chelsea and Naseegha were very friendly and informative”

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Posted 2 months ago

“Naseegha, made my setup very easy and fun.”

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Posted 3 months ago

“They picked the brief up quite quickly and stuck to the times they said they would call etc”

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Posted 8 years ago

“Was very helpful from start to end of completing website And very good at keeping us informed of changes that we made”

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Posted 8 years ago

bOnline is rated 4.4 based on 547 reviews