bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 1,042 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 1,042 reviews

Customer Service
Communication Channels	Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problems so far”

Helpful Report

Posted 3 months ago

“Kamvelihle Dean Masiza did a great job today, renewing my contract swiftly and helpfully. However why not just offer the best price to customers without having to get them to phone up??”

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Posted 7 months ago

“Nabiela was great today, informative and repeated information I wasn’t clear on. Still disappointed on the outlay to upgrade for the compulsory compliance for the fibre optic link, but pleased how Bonline handled it”

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Posted 8 months ago

“Lesedi was very polite, patient & pro business. I haven’t asked for any additional services yet but it is good to know Bonline has a variety of business services.”

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Posted 10 months ago

“Aadam was at the correct pace when answering my queries. Although it felt rushed in some instances.”

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Posted 1 year ago

“Celeste was very efficient and trailed what was needed smoothly”

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Posted 1 year ago

“Very helpful and friendly staff”

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Posted 1 year ago

“good service”

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Posted 1 year ago

“good customer service”

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Posted 1 year ago

“Shameez Williams - provided an excellent service in upgrading my line”

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Posted 1 year ago

“Very straightforward process just renewed my contract. Celest was very helpful. Phone line very good and reliable you can sign up with confidence.”

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Posted 1 year ago

“Great help and service”

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Posted 1 year ago

“The call I had today from Keagan was spot on he answered all my questions except when I can get an engineer out in a no nonsense & articulate way Keagan has helped me get set up with a temporary fix until I can get an engineer out for fiber which enables me to crack on with my business. Most companies have botts this ones got humans willing to go that extra mile. 👍”

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Posted 1 year ago

“Very helpful, supported me to get a better deal.”

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Posted 1 year ago

“The line wasn’t so clear and it t talk too long”

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Posted 1 year ago

“Friendly and polite service. very informative.”

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Posted 1 year ago

“Amazing customer service, super quick and efficient. Well done Mo!”

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Posted 1 year ago

“The staff are always polite and super helpful. They do take a proactive approach as well, contacting customers when plans can be changed/upgraded including when savings can be made.”

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Posted 1 year ago

“Good customer service with Lejuan.”

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Posted 1 year ago

“Good and efficient”

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Posted 1 year ago

bOnline is rated 4.6 based on 1,042 reviews