bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 935 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Brilliant service by Lesedi. Thank you”

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Posted 3 days ago

“Very easy, simple and an inexpensive solution for what was fast turning into a great difficulty”

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Posted 4 days ago

“Brilliant from beginning to the end. Shameez Williams talked me through the options perfectly. Thank you. Chelsea Daniels helped brilliantly through the whole onboarding.!!”

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Posted 1 week ago

“Fantastic service by Shameez Thank you so much.”

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Posted 1 week ago

“Complete nightmare trying to get our new router set up. I've spend hours on my own and another hour this afternoon with an agent on chat and still no further forward. Wish I could cancel without penalties and start again. The staff and agents themselves are always friendly and helpful. But this should plug and play and it seems there are config settings that I don't have. This supposedly easy upgrade has completely put me off bonline.”

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Posted 1 week ago

“Thanks so much for all the help, Melissa. Pleasant and very helpful.”

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Posted 1 week ago

“Thanks for ur service, it was very nice. Mellissa, was very patient with me & very helpful. Thanks a lot”

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Posted 1 week ago

“Naseegha was very helpful and friendly. She helped me set up my account and was there to answer any questions I had. I would definitely use her again.”

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Posted 2 weeks ago

“Very nice and helpful.”

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Posted 2 weeks ago

“The setup was super smooth thanks to Aqheel, got registered, verified and all setup in under an hour and all my queries were answered with simplicity and utmost professionalism. Off to a brilliant start.”

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Posted 2 weeks ago

“Great service”

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Posted 3 weeks ago

“Melissa made the process very easy and was a pleasure to talk to.”

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Posted 3 weeks ago

“Awful AWFUL company. No communication, everyone tells you different. Worst company I've come across, in my 14 years.”

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Posted 1 month ago

“With the help of Shameez Williams from the Loyalty team and the Bonline team, I got back my old number, and she helped me to solve the issue. She is professional in her task. Thanks. Aafara Ltd.”

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Posted 1 month ago

“Nice and productive and professional. Thanks Melissa Van”

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Posted 1 month ago

“Thank you Shazeem for your help”

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Posted 1 month ago

“Aadam was at the correct pace when answering my queries. Although it felt rushed in some instances.”

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Posted 1 month ago

“The professional Service.”

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Posted 1 month ago

“Very helpful and pleasant lady. Explained everything in detail. Has also managed to give me a good deal. I was happy to renew my contract for another 24 months.”

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Posted 1 month ago

“Good communication skills and friendly.”

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Posted 1 month ago

bOnline is rated 4.6 based on 935 reviews