bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 1,015 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 1,015 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lejuan was a very helpful lady ,”

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Posted 1 week ago

“Lejuan was a very helpful lady ,”

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Posted 1 week ago

“We very happy with service with no line.”

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Posted 1 week ago

“Thanks Dean for the great service on my upgrade.”

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Posted 2 weeks ago

“Asiisted with my issue. Very friendly. Thank you”

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Posted 2 weeks ago

“Excellent customer service and very helpful.”

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Posted 2 weeks ago

“Was helpful and polite”

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Posted 2 weeks ago

“efficient and courteous”

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Posted 2 weeks ago

“Very helpful and very knowledgeable offered me a great deal to upgrade my service”

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Posted 2 weeks ago

“Kam was very helpful good telephone manner”

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Posted 2 weeks ago

“Great Service as ever”

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Posted 3 weeks ago

“I recently signed up with Bonline and had a really smooth experience from start to finish. Naseegha and Eesa were both incredibly helpful, professional, and efficient throughout the process. They made everything feel straightforward and stress-free, which I really appreciated. Big thanks to both of them for their support – they truly made the whole experience swift and easy. Highly recommend! – Fatima”

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Posted 3 weeks ago

“Kamvelihle Dean Masiza is an absolute hero, professional and helpful.”

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Posted 3 weeks ago

“Ziya (Ziyabonga Ngqengelele) contacted me when my current plan came to an end and helped set up a new 2 year contract for the small charity of which I am a Trustee. Excellent customer service and very professional in renewing my contract. Thank you Ziya and Bonline.”

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Posted 4 weeks ago

“I sincerely appreciate Mrs. Zamora Lisette for her dependable support. She resolved my withdrawal issue promptly and ensured the entire process was smooth and stress-free.”

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Posted 4 weeks ago

“Ziya Ngqengelele was extremely helpful in reviewing my monthly plan and current activated services enabling me to make some savings for the next 12 months ahead. This is what sets Bonline apart from the competition. Thanks for a job well done and for being transparent and honest. You're building loyalty and a great customer service ethic!”

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Posted 1 month ago

“Thank you Kamvelihle for renewing our broadband contract on favourable terms.”

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Posted 1 month ago

“Lejuan Thomas, Thank you for an amazing experience. You were so helpful and very understanding in tackling my inquiry. Once again, bonline has been amazing, helping me out. I believe that the success of Bonline is that they employ amazing customer service people.”

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Posted 1 month ago

“Excellent customer service from Lejuan today. She took the time to fully explain everything to me and ensured that everything was in place during the call - Thank you Lejuan!”

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Posted 1 month ago

“Excellent customer services was served by Ziya today absolutely fantastic and very professional sorted my issue out and had a solution done within seconds thanks Ziya and Bonline what a fantastic platform, best virtual phone company yet!”

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Posted 1 month ago

bOnline is rated 4.6 based on 1,015 reviews