bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.57

4.6 Rating 734 Reviews

90 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 734 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After several emails chasing for help, I spoke to Mo and he was brilliant”

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Posted 2 weeks ago

“Great customer service received from Nabiela Phillips”

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Posted 2 weeks ago

“Great service and easy to use”

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Posted 2 weeks ago

“Thank you Shameez for your assistance with the broadband order”

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Posted 3 weeks ago

“Mo sorted out my problem, with one line going out of service. It seems this was partly due to software not being updated (and I thought all the best systems did that automatically these days); and partly due to my not having installed a "Greeting" on the line (and I have been in practice for more than 20 years and never felt the need for a greeting so it is a pity that it seems to be compulsory). Mo also gave me useful advice on finding voicemails.”

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Posted 3 weeks ago

“Amazing service from Chelsea. Quick easy and professional service. Every question answered with confidence and my mind put a ease”

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Posted 3 weeks ago

“From first contact to completion it was made easy by excellent staff. Demonstrating every aspect and allowing me to see my system in operation with all features modified to my specification. Thos gave me great confidence in the system. Once I was ready to go the transition was seamless. Staff excellent in every aspect of the deal. So glad to be away from BT who's service is appalling and products are so out dated and faulty.”

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Posted 3 weeks ago

“Byron, was amazing over the phone today and helped us to set up the devices.”

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Posted 3 weeks ago

“Nice and friendly :-)”

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Posted 3 weeks ago

“It was wonderful to interact with Shameez Williams. She was extremely helpful.”

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Posted 3 weeks ago

“after speaking to Melissa in verifications i am writing a short review to say how impressed i am with the service received”

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Posted 3 weeks ago

“I dealt with Abdul, Melissa and Celest in the process of setting up a second business service and they were friendly and knowledgeable throughout. Their responses were honest and helpful rather than scripted, which I appreciated.”

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Posted 3 weeks ago

“Great service, very happy! Assisted by Melissa and Ruona”

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Posted 3 weeks ago

“Good Service Received”

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Posted 3 weeks ago

“Absolutley brilliant customer service. Thank you”

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Posted 3 weeks ago

“Great help and very polite”

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Posted 3 weeks ago

“Good service from Abdullah”

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Posted 3 weeks ago

“Great service as always!”

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Posted 3 weeks ago

“My phones are now up and running, wonderful service, Mo was so tolerant and helpful”

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Posted 3 weeks ago

“Very courteous and thorough. Makes you feel like you can talk to them when you need them”

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Posted 4 weeks ago

bOnline is rated 4.6 based on 734 reviews