bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.61

4.6 Rating 848 Reviews

91 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 848 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Adam was very informative and helpful, he made the process very simple. Thank you Aadam”

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Posted 1 month ago

“i called in with an issue, which I seem to have every week now, theres always something not working or not doing as it should , but on this occaision Mo took time to understand what the issue was. we opened up any desk and he quickly sorted the problem both at youe end and ours, the whole call took up over 60 minutes but Mo was very helpfull and sorted other issues out so I would say he went above and beyond , hope I can get him to help next time which i know wont be long off”

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Posted 1 month ago

“Great service from Celest Hendricks.”

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Posted 1 month ago

“This maybe a duplicate entry, as I had difficulties sending the previous one. This is my previous input:"I contacted him to finish my association with bOnline because of the poor service I had. He turned everything round completely. I continued instead of severing the association. He did it without any effort and naturally. He is an asset to the organization.”

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Posted 1 month ago

“Byron was very helpful.”

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Posted 1 month ago

“Good Service”

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Posted 1 month ago

“Melissa was very helpful”

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Posted 1 month ago

“amazing service”

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Posted 1 month ago

“The service is perfect for our organisations needs. I recently received a call from Nabiela Phillips who was so pleasant and helful, she managed to get me an even better package tailored to our evolving work practices.”

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Posted 1 month ago

“Thanks Byron”

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Posted 1 month ago

“Byron very happy with the service by technician.”

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Posted 1 month ago

“Nabila was very friendly and spoke clearly for me to understand the reason of her call. She kept it to the point and supported to renew our subscription. Thank you.”

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Posted 1 month ago

“Chelsea was very informative and helpful on my training today, she covered off everything and made sure I understood. Great service.”

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Posted 1 month ago

“Moh was very helpful and knowledgeable. Had no issues setting up my line.”

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Posted 1 month ago

“Great service, thank you Byron”

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Posted 1 month ago

“Chelsea was delightful and patient.”

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Posted 1 month ago

“Awesome in every way. Ahqeel suffered my silly questions for quite some time and happily answered them without a worry. He helped me through the setup process like with professionalism and ease. Ahqeel, thank you. You’re brilliant.”

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Posted 1 month ago

“Very happy with the service so far. I still have got my landline number and new phone system for a very reasonable price compared to others. They have made the change over very easy and no long waiting to speak to anyone. Highly recommend”

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Posted 1 month ago

“Shameez Williams from Bonline Made it easy for me to set up the new service- Very intuitive and helpful.”

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Posted 1 month ago

“Very attentive and caring. Great service which is so unusual today.”

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Posted 1 month ago

bOnline is rated 4.6 based on 848 reviews