bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.62

4.6 Rating 850 Reviews

91 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 850 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Abdullah at Technical support, fixed every issue for me.”

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Posted 1 month ago

“Great lovely ladies very helpful too”

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Posted 1 month ago

“All good and I llike the service. thanks”

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Posted 1 month ago

“Chelsea Was most helpful and friendly Great service”

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Posted 1 month ago

“Fantastic communication and patient service from Shamezze, explaining to me step by step what I pay for, and what's going to work better for me. We negotiated a new contract and signed it again. I am staying with the company and recommend it.”

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Posted 1 month ago

“Just started a new business and came across these online - very quick and transparent information provided - got a great deal and new landline was quick to set-up along with all the extra features - both Melissa and Riaz were really helpful - pleased so far - thank you for a great service”

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Posted 1 month ago

“Good service from Abdullah”

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Posted 1 month ago

“Lejuan was understanding and very helpful. She make a lot of efforts to deliver exactly what I wanted and she effectively activated it. 5 stars!!!”

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Posted 1 month ago

“Abdul, was professional in his approach towards my call, he managed to offer me a discounted internet package, even though the offer had expired. This shows good customer loyalty”

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Posted 1 month ago

“Nabila Phillips has been very professional and accomplished. Thank you”

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Posted 1 month ago

“Really helpful and informative”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“Chelsea from bOnline Onboarding Team was great today - very clear and concise, helpful with any queries I had and very professional. Followed up immediately with emails as discussed. Very efficient customer service.”

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Posted 1 month ago

“Melissa was amazing recommend her and the company and answered every question asked and helped set up my whole account within minutes thank you”

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Posted 1 month ago

“Melissa was amazing recommend her and the company and answered every question asked and helped set up my whole account within minutes thank you”

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Posted 1 month ago

“Brilliant service! Friendly and efficient Melissa & sakiena were very good at getting good deals, very friendly & helpful!”

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Posted 1 month ago

“Spoke to Ms Celest this morning, it was a confirmation/courtesy call. Went all well, really happy with the customer service team especially Ms Celest.”

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Posted 1 month ago

“Excellent”

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Posted 1 month ago

“Thank you.”

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Posted 1 month ago

“Good Service”

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Posted 1 month ago

bOnline is rated 4.6 based on 850 reviews