bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 968 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nabila was very helpful and provided a very satisfactory service addressing all of my queries and provided a good solution.”

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Posted 3 months ago

“On speaking to Melissa in the Verifications department, she was very helpful and prompt with processing my request.”

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Posted 3 months ago

“BOnline are a Great Company, Shameez & Melissa were Both Really Helpful Many Thanks”

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Posted 3 months ago

“Hi I spoke to shameez today she was very helpful and very patient with me. I greatly appreciated her help. She talked me through everything and put my mind at rest.”

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Posted 3 months ago

“Melissa has outstanding customer service skills and came across very confident providing support on use of the back office. She has a great understanding of your products/services so I really feel I've made the right decision choosing b/online for my business needs. Every operator I spoke to from b/online today has provided exceptional customer service, very, very pleased.”

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Posted 3 months ago

“Chelsea was very kind and patient with me. Had so much trouble off other providers , it was a relief to deal with B Online and Chelsea made everything easy . Thank you”

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Posted 3 months ago

“Patient & professional service”

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Posted 3 months ago

“I had a query about my charges. They were quickly resolved to my complete satisfaction by the bOnline representative Nabiela Phillips”

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Posted 3 months ago

“Thorough, detailed and patient. Thank you.”

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Posted 4 months ago

“Excellent service as always”

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Posted 4 months ago

“She was very patient”

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Posted 4 months ago

“Melissa and Eesa have both been lovely and helpful”

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Posted 4 months ago

“Very helpful and very pleasant.”

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Posted 4 months ago

“Mellisa was really really helpful. She helped me setup signing the contract all the up to setup greeting message and voicemail message. She talked me through every single features available on app and website to the get the best out. It was a pleasure speaking to her”

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Posted 4 months ago

“Very helpful Excellent service !! Thanks Shameez Williams and Chelsea Daniels 🤝🙏👍👌”

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Posted 4 months ago

“Shameez was most helpful”

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Posted 4 months ago

“Shameez Williams and Adams were great to me today Thanks”

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Posted 4 months ago

“Melissa was lovely”

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Posted 4 months ago

“Spoke with Melissa and Zoe who were excellent customer service advisors who listen to what the customer wants and delivers. A complete pleasure to work with.”

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Posted 4 months ago

“Very helpful and polite and assisted to everything I needed”

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Posted 4 months ago

bOnline is rated 4.6 based on 968 reviews