bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.65

4.7 Rating 1,039 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.7

Based on 1,039 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great help”

Helpful Report

Posted 5 months ago

“Very good experience using BOnline, I needed to upgrade my plan and Kamvelihle Dean Masiza was extremely helpful and walked me through the new product and terms. Thank you”

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Posted 5 months ago

“Thank you for all your help Kam, sorted out my issues quick and fast, appreciate it”

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Posted 5 months ago

“My problem was resolved and a solution provided”

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Posted 5 months ago

“Melissa Van Rensburg was extremely helpful with everything and is a real credit to your business.”

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Posted 5 months ago

“My query was well attended to, and the adviser was friendly, patience and excellent.”

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Posted 5 months ago

“very attentive with my concern. kudos!”

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Posted 5 months ago

“Very helpful, polite and patient, explained everything.”

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Posted 5 months ago

“Chelsea was very very helpful and super patient. Can’t thank her enough for her helping me set up my account Thanks again”

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Posted 5 months ago

“Very polite and great customer service”

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Posted 5 months ago

“Simple efficient and polite approach to the setting up of my account Thank you J mcdonough”

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Posted 5 months ago

“Melissa answered my query and set up my new broadband service”

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Posted 5 months ago

“Excellent”

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Posted 6 months ago

“Very good and efficient service”

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Posted 6 months ago

“Chelsea was great helping us set everything up - super friendly and patient and very knowledgeable - thank you”

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Posted 6 months ago

“Excellent service from Shameez - friendly, knowledgeable and very accommodating - She made the whole process painless. I would highly recommend bOnline.”

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Posted 6 months ago

“What can I say but that the service was excellent, resolving the issue I needed with porting of number was done in an instant, and Shameez was very helpful.”

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Posted 6 months ago

“Lejuan was excellent and was able to deal with my new order quickly and professionally. Thank you so much for a great customer experience.”

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Posted 6 months ago

“Shameez was very polite, knew her stuff and very helpful”

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Posted 6 months ago

“So far everything working well I am satisfied”

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Posted 6 months ago

bOnline is rated 4.7 based on 1,039 reviews