bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 1,041 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 1,041 reviews

Customer Service
Communication Channels	Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service from Lejuan today. She took the time to fully explain everything to me and ensured that everything was in place during the call - Thank you Lejuan!”

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Posted 4 months ago

“Excellent customer services was served by Ziya today absolutely fantastic and very professional sorted my issue out and had a solution done within seconds thanks Ziya and Bonline what a fantastic platform, best virtual phone company yet!”

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Posted 4 months ago

“Waseem was very helpful and made signing up and creating an account very easy.”

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Posted 4 months ago

“Brilliant service, thank you so much!!”

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Posted 4 months ago

“Dean sorted my issue quickly & efficiently, making sure he understood completely the reasons for my request. It was a pleasure dealing with such a knowledgeable and pleasant support team. Thank You!”

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Posted 4 months ago

“I was assisted by Lejuan Thomas and she walked me through the whole process, from setup to test call. Really pleasant experience. She was very patient and clear and had my account setup in minutes.”

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Posted 4 months ago

“Very quick and efficient service”

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Posted 4 months ago

“Viya has been very patient and helpful. Thanks for your time. All is working well now.”

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Posted 4 months ago

“very helpful in answering my question and given me a direction as to what to do.”

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Posted 4 months ago

“Kamvelihle Dean Masiza (Senior VoIP Specialist) great guy , done a good job, Thanks a lot. Need more discounts and offers though and need to figure out ways how to get me that free phone.”

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Posted 4 months ago

“Kamvelihle Dean Masiza assisted me with renewing my contract, very helpful and knowledgeable.”

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Posted 5 months ago

“Excellent service today from someone who even recognised my name which was nice every effort was made to resolve my problem for which I am grateful”

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Posted 5 months ago

“customer service”

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Posted 5 months ago

“Melissa was fantastic and helpful. Thank you.”

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Posted 5 months ago

“Thank you Kamvelihle Dean Masiza, very helpful with my quirky and updated my contract with ease.”

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Posted 5 months ago

“Ziyabonga was very professional, patient, knowledgeable and quite helpful.”

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Posted 5 months ago

“Kanske was an excellent person to work with there was no hard sell just a very service”

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Posted 5 months ago

“Dean talked me through changing my bOnline service to full fibre to the property. Retaining existing phone number 01983863761 and assured me that I would still have call diversion and call display.”

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Posted 5 months ago

“Good and helpful service”

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Posted 5 months ago

“Really helpful staff I asked about a query I had and Ziyabonga walked me thru step by step, she was more than happy to help and lovely to speak to in general :)”

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Posted 5 months ago

bOnline is rated 4.6 based on 1,041 reviews