bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.57

4.6 Rating 734 Reviews

90 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 734 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mo is very helpful, A very great experience, he resolved the issue for us promptly. A great customer service.”

Helpful Report

Posted 1 week ago

“Solved issue”

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Posted 1 week ago

“Chelsea was very knowledgeable and helpful, she made it very easy. The number is working perfect! Thank you!”

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Posted 1 week ago

“Byron was a great help onboarding my desk phone, fantastic service”

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Posted 1 week ago

“Very satisfied and now am waiting to get back to me over email whether BT provide Fibre in the premises.”

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Posted 1 week ago

“""”

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Posted 1 week ago

“Shameez Williams was brilliant to deal with.”

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Posted 1 week ago

“Miss Nabiela Assisted me very well and resolved my issue very well.”

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Posted 1 week ago

“I have just had a call with Lejuan who gave me excellent service and very quickly solved my problem”

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Posted 1 week ago

“Extremely patient and clear help provided to migrate to a new service.”

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Posted 1 week ago

“Really helpful, friends, easy to set up. Would recommend. Chelsea talked me though everything and I'm now ready to go!”

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Posted 1 week ago

“Lejuan was professional and very helpful. Her accent is very clear and she explained the new system very clearly. She had a very pleasant manner. Lejuan was a pleasure to deal with. Many thanks to her.”

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Posted 1 week ago

“Super helpful and efficient”

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Posted 1 week ago

“Very helpful and am waiting the confirmation whether you can provide me the service which am requesting because it seems you have to check whether BT has the fibre system.”

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Posted 2 weeks ago

“Lejuan was very helpful and so was every body else. if there was one thing that prompted me to try bonline even though the app was not available in saudi nor in Sri Lanka, it was the amazing customer service. let's just hope that it works once I'm back in saudi. thank you bonline team!!!”

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Posted 2 weeks ago

“Celest Hendricks understood my question, made sure to check the most suitable solution and costs for me and provided a helpful breakdown of how best it could work.”

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Posted 2 weeks ago

“Lejuan was very helpful, knowledgeable and courteous. Thank you”

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Posted 2 weeks ago

“Melissa was fantastic!!! All sorted in a few minutes, and up and running again better than before - thank you Melissa, you were so helpful!!!”

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Posted 2 weeks ago

“Both Melissa and Caitlin were especially helpful, professional and a pleasure to speak to.”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

bOnline is rated 4.6 based on 734 reviews