bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.62

4.6 Rating 850 Reviews

91 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 850 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for your help. It was simple and fast.”

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Posted 1 month ago

“Celest was very good, great customers skills”

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Posted 1 month ago

“Melissa was my advisor today. Very professional, helpful and easy to deal with, great all round customer service. I feel very confident moving forward with my new telephone thanks to Melissa.”

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Posted 1 month ago

“The whole package is great value for money and it works together seamlessly. All calls are diverted to one phone and caller ID shows. Nabiela Phillips rang to renew my contract. She knew her stuff and was able to answer all my questions, and still at the same great price as last year. Thanks indeed.”

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Posted 1 month ago

“Very happy with the service!”

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Posted 1 month ago

“Want to thank both to Mellisa and Celest for their kind cooperation for taking the time to explain everything so as we understood how everything works. Also for organising to dispatch the equipment required plus arranging for an engineer to install our equipment and to explain how it all works. I will have no hesitation in recommending b online to anybodyThank you both.”

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Posted 1 month ago

“Always great customer service from Bonline. Dealt with by the lovely Shameez Williams this time. 5 stars much deserved.”

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Posted 1 month ago

“Excellent work, great manner and customer service”

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Posted 1 month ago

“Kamvelihle Dean Masiza - was friendly and very clear when addressing my concerns and any questions I had. Thank you Sir.”

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Posted 1 month ago

“Great service from start to finish, got me setup in so quick.”

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Posted 1 month ago

“Excellent customer service Nabiela Phillips”

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Posted 1 month ago

“I had a great experience with your team Melisa and others for the moment I reached out, the team was friendly, helpful, and professional. went above and beyond to answer my questions and make sure I was satisfied with the service. Thank you kazeem Sanusi”

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Posted 1 month ago

“On the ball”

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Posted 1 month ago

“Lejuan was very good. Am happy with her service”

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Posted 1 month ago

“The service is excellent and so is the price. Very good value for money and it does everything I need. Excellent.”

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Posted 1 month ago

“Very helpful, thank you Shameez Williams”

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Posted 1 month ago

“Very Good Service from Abdullah”

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Posted 1 month ago

“Very good service from Abdullah”

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Posted 1 month ago

“Lejuan was very patient in explaining all the options to me regarding the switch from copper to fibre. very good telephone manner and excellent customer service. please to be a part of this company.”

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Posted 1 month ago

“I received great service from Chelsea today and very happy to stay with Bonline!”

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Posted 1 month ago

bOnline is rated 4.6 based on 850 reviews