Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,298 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I looked through quite a few apps as I am not very technical and I wanted one I could easily follow. Bobs books was very easy to understand and use. My only thought was there could have been a few more templates sizes for the pictures. My album came very quickly and looks wonderful. I would really recommend Bobs Books. Jane”

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Posted 5 years ago

“Great quality product and the best way to safe memories of ‘bucket list’ holidays. Looking forward to designing my next book and share it with friends and family.”

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Posted 5 years ago

“The editing software is really good and easy to use, it helped me get the book exactly how I wanted it. Also, when I had a query for customer services, they got back to me pretty quickly. However, I found the printing a bit dull, especially given the price of the product. I might try gloss next time and see how we get on with that.”

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Posted 5 years ago

Hello John, Thank you for your feedback, if you would like some advice on print specifications or what to do to enhance your photographs to avoid this issue again in future. Our customer service team on askbob@bobbooks.co.uk is more than happy to give you advice and answer any paper type related questions you may have. Please do get in touch so we can get your next photo book the way you want it. Kind Regards, Bob Books

Posted 5 years ago

“I am impressed with the help I received from the technical team.”

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Posted 5 years ago

“Very helpful when speaking to advisers on the telephone and good quality of photo reproduction in photo books. There is some inconsistency when responding to emails regarding lack of response. I have had 3 where there was not response. However, in general, very good.”

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Posted 5 years ago

“I am very happy with my 4 photo books recently produced by Bob Books. The quality is excellent and they were delivered within 5 days. The Bob Designer is intuitive, very flexible and easy to use. My one niggle is that the book sizes and auto format options do not seem to allow readily for 6 x 4 photos, so I had to do a fair amount of tweaking.”

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Posted 5 years ago

“Easy to complete the book on my iPad. Lots of formats to choose. Quick delivery and good quality.”

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Posted 5 years ago

“After attempting, and failing, with a few photo book websites, I was introduced to Bob Books and given a 10 minute 'lesson' and found it incredibly easy by comparison to the others. More 'user friendly' and intuitive. Lots of functions available to create a book that I love ..........”

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Posted 5 years ago

“I've used Bob Books for years. Each year I do a Yearbook rather than keep endless pictures on the computer. This years book was so disappointing. The contrast control was poor and lots of the pictures were dark. I complained but Bob Books wanted the book returning so in the end we didn't bother. We like the no quibbles 'Amazon' approach. Bob Books got a lng way to go”

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Posted 5 years ago

Hello Stephen, Apologies for your disappointment with the printing quality of your images for this years photo book. However we do ask for these books to be sent back so we can quality check the book ourselves and can see the finished product and what went wrong. This then allows us to advise on how we can re-print/re-produce the book for you so that you can get the result you want. Please do get back in contact with us if you wish to resolve this. Kind Regards, Bob Books

Posted 5 years ago

“Quality of print excellent, book cover and paper enhance the album and despatch is prompt and well packaged. Entirely satisfactory experience from a company with a web site that is so easy to use.”

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Posted 5 years ago

“Books good quality, produced in a short period of time.”

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Posted 5 years ago

“The website of Bob books is very convenient and east way to make photo books. I am very pleased with its quality. I will use it again.”

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Posted 5 years ago

“We like the Bob Books software which is easy to use and you just upload the whole book at the end as it’s done on your computer and not in the cloud. The latter necessitates uploading individual photos which can be tedious, as we have found in the past. As ever, the quality is superb and the book was returned very speedily.”

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Posted 5 years ago

“I’ve tried lots of photo book sites but keep coming back to Bob Books even though I don’t live in the UK. It has a variety of tools and is not difficult to navigate.”

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Posted 5 years ago

“I have found Bob Books to be the best”

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Posted 5 years ago

“Good quality product. Very efficient service.”

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Posted 5 years ago

“Fairly easy to use. Good description of bill layouts. Excellent service and quality of printing”

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Posted 5 years ago

“I made this book in the USA to send to the UK I've heard the quality is very good, which is a relief as I hadn't seen it”

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Posted 5 years ago

“I was very disappointed with the first books received. However l found the customers service excellent and this was correctly immediately and l was satisfied with the second copy. I never received a reply to my final email.”

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Posted 5 years ago

Hello Sue, I apologies for your troubles with your first photo book, however I am glad you have sorted this out and were able to get a corrected copy of your book. As for not getting back to your email, I believe this was not intentional and was an issue with our account. We do apologies again for the delaying in getting back to you and hope all your queries have no been answered. Thank you again for your custom and review. Kind Regards, Bob Books

Posted 5 years ago

“Great quality product. Fully satisfied.”

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Posted 5 years ago

Bob Books is rated 4.8 based on 8,298 reviews