Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,298 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi My first order from Bob's Books was excellent, but the second one was very poor - there must have either been a bug in the desktop software (which changed the selected paper type) or the method of printing was poor quality, but the pictures have come out very grainy (obviously this is also related to the image resolution but I have checked this and the images shouldn't have come out so badly). I have many more books I'd like to print! Including my wedding album and one family album every year, but I'm not satisfied with the last purchase. Is it possible to ask for it to be re-printed in a better format, of course I would be happy to pay for the difference etc. Regards”

Helpful Report

Posted 6 years ago

Dear Customer, We are sorry to hear about the quality of your latest book being unsatisfactory. Would you please send us your order number at askbob@bobbooks.co.uk where we will be able to check the quality for your order and advise on how we can help. Kind Regards, Bob Books

Posted 6 years ago

“Great user friendly website, great choice of designs and paper quality options. Very impressed with speed of delivery/production of the photo book.”

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Posted 6 years ago

“Great online publishing tools, fantastic quality, fast production, very pleased with the book I created”

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Posted 6 years ago

“I have used Bob books since 2008 to do year books and other special holiday books. It has been simple to use, and the quality of the books has always been excellent. I have recommended Bob books to many friends, and they also use it.”

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Posted 6 years ago

“The album was ok but it arrived without the presentation box. Also, there was no invoice with it.”

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Posted 6 years ago

Dear Roger, I’m very sorry that you were unhappy with your Bob Books order. I have checked with our customer care team and they have confirmed that unfortunately, there was no presentation box ordered with your book, which is why you did not receive one. You can purchase the boxes separately here: https://www.bobbooks.co.uk/presentation-boxes Regarding the invoice, we now send them electronically to the email address that placed the order so you should have received a digital one in your inbox. Please do get in touch with us at askbob@bobbooks.co.uk if you have any additional questions. Kind Regards, Bob Books

Posted 6 years ago

“My first attempt at a photo book - created for a very special person. It was simple to use, the turnaround amazing and the quality excellent. I can't wait to share more memories via Bob Books.”

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Posted 6 years ago

“I'm extremely pleased with the high quality of my photo book and how easy it was to make it with the online software. The quality of the paper and the images are superior to all other services I have used before. I was also impressed with the seedy delivery.”

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Posted 6 years ago

“Great service. The website is easy to navigate & the product is first class.”

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Posted 6 years ago

“I have used Bob Books three times and every time the books have been great. A lot of flexibility on type of book, size and how to display the photos. The tools are very easy to use.”

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Posted 6 years ago

“I have had 4 Bob Books in the last 2 years and have ordered additional copies of 3 of them. The quality of reproduction of the photos is first class and the binding and printing of the books is of a very high standard. Friends and family to whom we show the books are always very impressed. I create the books using Bob Designer which I find very flexible and intuitive.”

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Posted 6 years ago

“This was the first photo book I have made, and I’m the first to admit I’m a techno dinosaur, but it’s a really easy process. I was unsure how the book would turn out but the quality was excellent. I took photos of 30 year old photos and the results were amazing. It didn’t stop there, the after care was also prompt and super helpful. I have several more books to make and will definitely be returning. Keep it up!”

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Posted 6 years ago

“Using the online creater, l found it easy to navigate and was reasured to take time to get it right. Found the clipart disappointing, particularly the anniversary section that only had 25th.”

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Posted 6 years ago

“Good quality book, arrived in a timely manner. Photos look great in this format, bright and sharp - a wonderful way to preserve holiday memories”

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Posted 6 years ago

“A good way to produce photo albums.”

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Posted 6 years ago

“There are two features of Bob Books photo books that prompted me to try them. They were the high gloss silver halide print option and the lay flat feature. I have not been disappointed. If you want to preserve your photos for future viewing in a form that will always make you want to look at them then this is the photo book for you.”

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Posted 6 years ago

“I have just had my third photobook produced by Bob Books, and not only am I delighted with the finished item but it has attracted many compliments from friends and family for the quality of the prints, paper and binding. Above all, for intending buyers I can thoroughly recommend the downloadable software which is intuitive to use and offers complete flexibility in layout and finishes. Brilliant!”

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Posted 6 years ago

“Layflat book is great - brilliant quality and friendly customer service.”

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Posted 6 years ago

“All of my clients adore the albums that BobBooks produce. High class and very professional”

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Posted 6 years ago

“Very good colour rendition and the cropped picture space was exactly as the programme indicated. A greater range of templates would be useful, I found myself designing every page of a 90+ page book Very good production quality and quick delivery.”

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Posted 6 years ago

“Bob Designer is really easy to use with lots of options available. The books produced are great quality.”

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Posted 6 years ago

Bob Books is rated 4.8 based on 8,298 reviews