Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,306 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,306 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and excellent service!”

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Posted 6 years ago

“My book was for my Mam’s 70th Birthday so a very special present. The delivery from order was superb, so efficient that my panic over whether it would get to me in time was not needed! I have put together a few books for special occasions and every time I do the software gets better and better making it easier to pull everything together onto the pages. The quality is exceptional, you get what you pay for and although they are on the expensive side for special occasions it is worth the investment. You do need to set a good chunk of time aside to do them but you get out what you put in! My Mam was delighted and it now takes pride of place on her coffee table, thank you Bob Books for putting my ideas into a professional looking memory book!”

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Posted 6 years ago

“Fantastic customer service. Bob Books are quick to respond, and really go that extra mile to help me out. The quality of the products is really high considering the moderate price. I've tried lots of different photo book companies, but for me Bob Books is the clear winner.”

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Posted 6 years ago

“Matte photographic paper quality did not turn out to be what I expected. Will have to reorder the gloss photo now due to disappointment.”

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Posted 6 years ago

“Simple to use, plenty of options and guidance through the process, and I am delighted with the results. I now have a lovely record of a special trip to India to share with my family and intend to use this service on a regular basis to record family holidays. Highly recommend this as a way to keep treasured memories.”

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Posted 6 years ago

“I have used Bob Books many times over the years and have never, ever had cause to complain about the quality of the books or the efficiency of the service.”

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Posted 6 years ago

“Very high quality pictures - the best memory of a good holiday”

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Posted 6 years ago

“The books look great! But there was a major problem as the books were lost in transit, which meant they missed the celebration deadline. Not great at the time but everyone was very helpful in making sure they were reprinted at a reduced cost. Appreciated that we were able to talk to someone who cared rather than a machine! Thank you.”

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Posted 6 years ago

“Truly fantastic service, just PLEASE make the barcode on the back page a removable sticker!”

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Posted 6 years ago

“As a long-term user of Bob Books, I can honestly say that I have never been disappointed with the quality of the hardback books. The website is easy to browse, and I find the ease of use of the book-making is second to none. Delivery is usually very speedy, too. Thank you so much Bob Books.”

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Posted 6 years ago

“Excellent print quality, presentation and delivery”

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Posted 6 years ago

“So far I have printed 6 hardback holiday albums and one soft back album with Bob Books, plus a 2020 calendar for a gift. I am always delighted with the result: good quality paper and printing and always delivered in good time. I will certainly keep on using them.”

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Posted 6 years ago

“Very happy with quality of most recent photobook - this time of holiday to Norwegian Fjords - the best souvenir!”

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Posted 6 years ago

“Software really use to use, delivery on time and excellent end result.”

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Posted 6 years ago

“We were delighted with the quality of the photo book. A wonderful momento of a holiday of a lifetime.”

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Posted 6 years ago

“I have ordered a number of photo books from Bob Books, I use the downloadable software which is fantastic - easy to use with lots of useful tools and options. I think the quality of the books is great, the speed of delivery is good and their customer service excellent.”

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Posted 6 years ago

“Easy to use, many choices in each category of design, excellent phone support.”

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Posted 6 years ago

“Always pleased with Bobs books . always nicely produced”

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Posted 6 years ago

“I have been using Bob Books for years and would previously have given 5 stars. However they have changed to a courier who isn't as good and I had to drive to the next town to collect it. More importantly, when I looked at the photobooks, the paper in both books is warped and has wavy edges. I will be looking for an alternative supplier in future.”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you for the feedback regarding the delivery service. I will pass this feedback to the fulfilment team to attempt and prevent this from happening in the future. Our customer service team would be happy to resolve the issues about the quality of your books in regards to the damaged to pages, if you would please get in contact with our team in more detail at: askbob@bobbooks.co.uk Kind Regards, Bob Books

Posted 6 years ago

“Quick delivery of an excellent product. First time I have ever done an online book and it was very easy to do. Thank you.”

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Posted 6 years ago

Bob Books is rated 4.8 based on 8,306 reviews