Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,298 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Compared to other photobooks ... Bobs is not the cheapest .... but it is so straightforward to use , with all the attached “bits” . Service was excellent and you get exactly what you pay for plus the finished product is on line for anybody to look at if you want that service .”

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Posted 6 years ago

“I really love the books and have created many over the years. However I find the software when creating and purchasing a little frustrating.”

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Posted 6 years ago

“Delighted with my book. The design process was fairly easy as I have used before. Book was excellently printed and paper was good quality. Good value for money.”

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Posted 6 years ago

“Excellent product and quite easy to create on home pc”

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Posted 6 years ago

“Love Bob books, the product is far superior to any other company I’ve used. And fab customer service too!”

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Posted 6 years ago

“It’s not my first time using bobs books and it won’t be my last! Excellent quality and easy to design!”

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Posted 6 years ago

“I used the online editor. It was great. Created my second book - this one showing the development of our B7B and home in Portugal from start to finish. The first one shows the story of our trip up Kilimanjaro. I plan to do about 4 more. Great product, great service, great books.”

Helpful Report

Posted 6 years ago

“Over all the process was straight forward and managed to get my book printed in good quality. Although I would like to have seen a PDF proof before my book was printed as on the back page my image didn't quite fit and was left with a yellow/ red edge. A little disappointing but overall please with the result.”

Helpful Report

Posted 6 years ago

Hello Claire, We are pleased that you are satisfied with the overall quality of your book. I have checked with our customer care team and unfortunately they have confirmed the yellow/red edge on your cover was present on the design of your book and wasn't a printing error. Unfortunately they said that you have not been in touch with us about this issue, if you have any further questions please do email askbob@bobbooks.co.uk. Thank you again for your feedback. Kind Regards, Bob Books

Posted 6 years ago

“Very impressed with both the product and service received from Bob Books.”

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Posted 6 years ago

“The software is excellent, easy to use and to adapt and this means that you can produce a lovely book very quickly. I have done about 7 with Bob's books so far. The final product is very impressive and delivery has usually been within 2-3 days - very quick and much better than another firm I used a few years ago. I can heartily recommend Bob's Books and am so glad I found them. Both the product and the service are excellent.”

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Posted 6 years ago

“I used Bops books to produce and have printed my daughters Wedding invitations so they received some scrutiny particularly from my daughter. The quality was excellent and delivery on time. Excellent service.”

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Posted 6 years ago

“Lovely book”

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Posted 6 years ago

“Excellent product and excellent service!”

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Posted 6 years ago

“My book was for my Mam’s 70th Birthday so a very special present. The delivery from order was superb, so efficient that my panic over whether it would get to me in time was not needed! I have put together a few books for special occasions and every time I do the software gets better and better making it easier to pull everything together onto the pages. The quality is exceptional, you get what you pay for and although they are on the expensive side for special occasions it is worth the investment. You do need to set a good chunk of time aside to do them but you get out what you put in! My Mam was delighted and it now takes pride of place on her coffee table, thank you Bob Books for putting my ideas into a professional looking memory book!”

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Posted 6 years ago

“Fantastic customer service. Bob Books are quick to respond, and really go that extra mile to help me out. The quality of the products is really high considering the moderate price. I've tried lots of different photo book companies, but for me Bob Books is the clear winner.”

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Posted 6 years ago

“Matte photographic paper quality did not turn out to be what I expected. Will have to reorder the gloss photo now due to disappointment.”

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Posted 6 years ago

“Simple to use, plenty of options and guidance through the process, and I am delighted with the results. I now have a lovely record of a special trip to India to share with my family and intend to use this service on a regular basis to record family holidays. Highly recommend this as a way to keep treasured memories.”

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Posted 6 years ago

“I have used Bob Books many times over the years and have never, ever had cause to complain about the quality of the books or the efficiency of the service.”

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Posted 6 years ago

“Very high quality pictures - the best memory of a good holiday”

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Posted 6 years ago

“The books look great! But there was a major problem as the books were lost in transit, which meant they missed the celebration deadline. Not great at the time but everyone was very helpful in making sure they were reprinted at a reduced cost. Appreciated that we were able to talk to someone who cared rather than a machine! Thank you.”

Helpful Report

Posted 6 years ago

Bob Books is rated 4.8 based on 8,298 reviews